Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

848 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


PP
Peter P.
Vestal, NY
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
EXCELLENT SERVICE AND KNOWLEDGE
I find quality service and reasonable prices. Only necessary work is done without trying to over service the customer.

BS
Betsy S.
Kirkwood, NY
Honda CR-V
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/26/2017 Category: Service
Betsy said she was not completely satisfied with her overall service because there was a mix up. They did an oil change they were not supposed to do.
This review was collected via phone interview by Customer Research Inc.
Bob C. from Bob Crowe Auto Services responded on 01/11/2018

So Sorry for the mix up Betsy, It wont happen again. Bob.


MO
MICHAEL / KAREN O.
Binghamton, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
The Best Service in Town!
Great people there!! Friendly, honest and competent. I wouldn’t trust my vehicles with anyone else. Thanks Bob, Katie and crew for giving me the peace of mind in knowing my cars are always in top shape.

BD
Bob D.
Binghamton, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Bob said the business served him well. They provided him with transportation to and from the facility.
This review was collected via phone interview by Customer Research Inc.

CD
Cody D.
Binghamton, NY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Cody said the staff was super convenient and nice. Everything went smoothly and quickly. His vehicle is running much better than before.
This review was collected via phone interview by Customer Research Inc.

NT
NICK/KANNA T.
Binghamton, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Bob Crowe Makes This Place Great!
Bob Crowe and his staff did an excellent job replacing a broken part in my Ford Escape. Bob did it also at an affordable price. Thanks Bob! Keep up the high standard of quality and service in auto repair. .

MR
Mike R.
New York
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Mike said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

RF
Rebecca F.
New York
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Rebecca said the business is open and straight. They do not find mystery things to fix like other businesses.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Southampton, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Jessica said the staff was friendly and the service was quick.
This review was collected via phone interview by Customer Research Inc.

RH
Reggie H.
Binghamton, NY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Reggie said the business is the best he's ever had.
This review was collected via phone interview by Customer Research Inc.

CB
CHRIS / THERESA B.
Binghamton, NY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
Excellent Service, as always
Despite the fact I was delayed in arriving (due to an unforeseen dead battery) I got right in and had my service completed, plus the replacement battery. Thank you

JS
JOHN S.
Binghamton, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Good crew; good service.
Again, good crew; good service.

CA
Charlie A.
Johnson City, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Charlie said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Binghamton, NY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Mike said they fixed the problem very quickly.
This review was collected via phone interview by Customer Research Inc.

DA
DOUG A.
Binghamton, NY
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
BEST IN TOWN
It is such a relief to have someone take care of my car and keep me running, because Bob Crowe Auto is reliable, honest, reasonable, friendly, efficient, and make me feel confident that my car is going to perform like it should. My fears of being stuck on the highway, broken down are greatly alleviated because they know their stuff, and when I pick up my car, I know that I am good to go. Thank you for being my auto guardians.
Bob C. from Bob Crowe Auto Services responded on 12/08/2017

Thank you Doug,  Always a pleasure to see you.


MK
Mike K.
Binghamton, NY
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Mike said everything went well. There was one issue with a brake light but it was resolved.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Conklin, NY
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Paul said Bob does good work. He is not the least expensive but he is the most honest mechanic he knows.
This review was collected via phone interview by Customer Research Inc.

DG
Dennis G.
Johnson City, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Dennis said he receives good service every time. There is no wait, plus the business offers a loaner vehicle if his vehicle will be at the garage more than one day. Bob, Cindy and Katie are really nice.
This review was collected via phone interview by Customer Research Inc.

KN
Kelly N.
Port Crane, NY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Kelly said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JK
Joyce K.
New York
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Joyce said they have always taken very good care of her. The service and the staff are great. The prices are reasonable. Whenever she has visited this business they have been very accommodating.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 181 - 200 of 848 in total