Capital Hyundai of Greensboro


Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5rating 4.37

572 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 2.2631589/5Overall Rating 2.2631589/5rating 2.2631589rating 2.2631589rating 2.2631589
Original
Overall Rating 2.1052663/5Overall Rating 2.1052663/5rating 2.1052663rating 2.1052663rating 2.1052663
87% Would Recommend
100% Business Response
Latest Review about 19 hours ago
ROSE S. on 10/23/2017
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"Fast and friendly"
I'm new to the area I'm glad I now have somewhere to take my car
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/23/2017 06:46 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/23/2017

Thanks for the review. We welcome you to the area, and appreciate your business!

Dale Ozment
Valerie J. on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The personable service makes me feel valued."
The service was exceptional as always. My service indicator was just not reset so I am getting Connect Care reminders still. This means I have to make another trip to Capital to have this resolved. I am certain it is a simple fix and a oversight. I am still a major fan of Capital Hyundai!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 04:32 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/23/2017

Thanks so much for the review and kind words. We truly appreciate your business!

Dale Ozment
Vanquez S. ReScore Review on 10/19/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"You disconnected the heat and air to install an engine"
You disconnected and somehow I loss fluid and my heat dosend get warm and somehow my passenger side stop working all together
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 02:54 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Need better service "
Air and heat not working after engine install
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 02:54 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/19/2017

I apologize for your issue with the vehicle. We have no way of disturbing either when replacing the engine, as we DO NOT disconnect the a/c compressor. We appreciate your feedback.

Dale Ozment
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Captial Hyundai, a good place to buy a car"
Bought my 2014 Hyundai and was pleased with salesman and buying process. Since then have taken it to Capital for service, have been extremely pleased with the staff, their friendly demeanor, the timely work, a place I can TRUST.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 06:03 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/18/2017

Thanks for the review, and loyalty to the dealership. We truly appreciate your business!

Dale Ozment
Shonya C. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mrs"
Good service center
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 10:41 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/12/2017

Thanks for the review. We appreciate your business.

Dale Ozment
VICKI S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
Knowledgeable and reliable.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 06:18 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/11/2017

Thanks so much for taking the time to give a review. We truly appreciate your brand loyalty, and value your repeat business!

Dale Ozment
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and Affordable "
Professional, courteous, friendly and knowledgeable. Capital Hyundai always treats me and my vehicle with care and honesty. I will not go anywhere else!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:20 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/10/2017

Thanks for the review and your loyalty. We truly appreciate your business!

Dale Ozment
Joseph C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Advisor Bruce Wilson"
Bruce has been handling my account for years, he always knows what needs to be done to the car no matter what problem I might have.
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 11:58 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/10/2017

Thanks for the review Mr. Coyle. We value your business and loyalty to the dealership!

Dale Ozment
Verified Customer on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great product!"
My only dissatisfaction was with the changing quote . I was given one price over the phone when I scheduled the appt and when I see I ed and asked it was $40.00 higher. To the dealerships credit they only charged me the initial quote.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:53 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/09/2017

Thanks for the review. We appreciate your business!

Dale Ozment
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit for Warranty repair and recall repair"
Ty Williams, my service advisor, was friendly, competent and very professional in meeting my needs. I give him an A+
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/08/2017 07:18 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/09/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints "
Service was convenient to arrange and quickly completed.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 04:18 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/09/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Sharon B. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very informative and with excellent service. Something I don't find anymore."
Yes, I would absolutely recommend this business to a friend.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/06/2017 06:35 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/09/2017

Thanks very much for taking the time to give a review. We trruly appreciate your business!

Dale Ozment
Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly personnel."
The service rep., Ty, was very pleasant and efficient, and the cashier was respectful and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 12:44 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/09/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 10/04/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Recent experience "
Not a fan of this location.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/04/2017 01:32 PM
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Ashley M. at Capital Hyundai of Greensboro responded on 10/05/2017

We are very sad to hear that we haven't been able to make you a fan. Please feel free to call our customer service manager, Ashley, at 336-544-1961. We would love to hear more about your experience!

Ruby S. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Great Service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/04/2017 11:13 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/05/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendy"
Accomodating
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 08:42 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/05/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Richetta H. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly people "
The people
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 06:27 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/03/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Mark F. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant atmosphere to wait in"
There are refreshments and free WiFi and tv
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/02/2017 04:29 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/03/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Jammie H. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Body work"
Quick! Repairs completed in expected time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/02/2017 03:24 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/02/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Racheal S. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Good Service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 11:28 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 10/02/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
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