Capital Hyundai of Greensboro


Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

630 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 2.2631589/5Overall Rating 2.2631589/5rating 2.2631589rating 2.2631589rating 2.2631589
Original
Overall Rating 2.1052663/5Overall Rating 2.1052663/5rating 2.1052663rating 2.1052663rating 2.1052663
87% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly professional staff"
Thank for the timely service and answering all my questions with making me feel like a sale instead of a person as a customer.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/09/2017 07:01 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/10/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 12/08/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
In and out. I thought it was going to take a long time
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:45 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/10/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Theresa M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A pleasure"
5 star experience
oh and those cookies 😍
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:41 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/10/2017

Thanks for the review. Glad you like the cookies. We truly appreciate your business!

Dale Ozment
John F. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People who work there"
Good place to have auto need taken care of
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:40 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/08/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Jillian M. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience!"
Thank you for being so prompt with your help and doing a great job! I really appreciate the team at Capital Hyundai!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/01/2017 06:03 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/03/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
RUSSELL M. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was right on the service"
Clean, fresh coffee and the smell of fresh apple pie.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 03:16 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/03/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 11/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good workers"
good workers
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 11/30/2017 12:47 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 12/01/2017

Thanks for the review. We appreciate your business.

Dale Ozment
Eleanor B. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service!"
Courteous and efficient. As an senior citizen, I feel Capital Hyundai is keeping me safe on the streets and highways. Also I appreciated the discount coupon.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/28/2017 05:10 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/28/2017

Thanks for the review. We truly appreciate your business and loyalty to the Hyundai brand.

Dale Ozment
Verified Customer on 11/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service as usual"
Service is usually done completely and correctly but the prices are out of range for the work done
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/27/2017 01:57 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/28/2017

Thanks for the review and feedback. We value your opinion and appreciate your business.

Dale Ozment
Verified Customer on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/26/2017 07:22 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/27/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Carol S. on 11/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
When I arrived the waiting room was full. I expected a long wait. But I was pleasantly surprised that it wasn’t more than an hour. After some bad experiences due to change of ownership, it seems to have returned to its high quality care
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/25/2017 04:37 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/27/2017

Thanks for the review. We appreciate your business.

Dale Ozment
Verified Customer on 11/24/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The price of service was way too high compared to other oil changes and tire rotations in the area. And the coupon was never considered in the pricing."
I was disappointed in the pricing. We paid at least $75 more than we would have elsewhere and will go elsewhere in the future.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 03:43 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/27/2017

Thanks for the feedback. We appreciate your business.

Dale Ozment
Verified Customer on 11/24/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"How much $$$ on service before getting a free car was?"
Stressed and busy Mom waited several hours on needed repairs and was surprised to return to my car. Satisfied with repairs not with same exterior condition. It would have been great if a car wash had been preformed. I guess my bill of $$$ wasn't enough to cover a $5.00 dollar car wash.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/24/2017 05:08 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/24/2017

Thanks for the review. We appreciate your business.

Dale Ozment
Valerie B. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They were nice and acamadatimg"
Nice people
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 04:44 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/24/2017

Thanks for the review. We appreciate your business.

Dale Ozment
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review "
Na
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 04:15 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/24/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome staff "
Awesome staff
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/22/2017 06:43 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/22/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Willing to listen."
Service personnel are attentive and willing to listen to the customer.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:32 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/21/2017

Thanks for the review. We truly appreciate your business and loyalty!

Dale Ozment
ROGER M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No frills, just good service."
Same
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:55 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/21/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timeliness "
Professionalism
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:40 AM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/20/2017

Thanks for the rview. We appreciate your business.

Dale Ozment
Tiffany R. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and thorough!"
Took my vehicle baxk within 10 minutes of arrival and I was out of there in no time!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:55 PM
Dale O., Fixed Operations Director at Capital Hyundai of Greensboro responded on 11/20/2017

Thanks for the review. We truly appreciate your business!

Dale Ozment
Displaying Review 1 - 20 of 630 in total