ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Service"
Quick response and good information
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 02:27 PM
Brenda B. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Poynter"
It’s close to home.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:45 AM
ROB W. at Bob Poynter Hyundai responded on 02/16/2018

Thanks for taking a few minutes and giving us five stars..

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional, timely"
I always go here to get my car serviced. They have always treated me right.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:35 PM
ROB W. at Bob Poynter Hyundai responded on 02/14/2018

Thanks for taking a few minutes and giving us 5 stars

Debbie P. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Friendly and great to deal with.........................."
Poynters is very professional and easy to deal with...................
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/09/2018 10:54 AM
ROB W. at Bob Poynter Hyundai responded on 02/09/2018

Thanks for taking time out to give us 5 starts......

Jon G. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
The service I received was good and did not take much time. Staff was very friendly.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/02/2018 01:06 PM
ROB W. at Bob Poynter Hyundai responded on 02/05/2018

Thanks for the 5 stars Kyle does a great job....

Marc R. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Angie is awesome
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/02/2018 10:39 AM
ROB W. at Bob Poynter Hyundai responded on 02/05/2018

Thanks for taking a minute and giving us a score of 5 starts....

Susan R. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassle!"
No Hassle! Make appt. Get in on time. Out and going within reasonable time frame.
Courteous and reliable.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/30/2018 05:39 PM
ROB W. at Bob Poynter Hyundai responded on 01/31/2018

Thanks for the 5 stars and taking the time to fill out the survey...

Duke W. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service thanks
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/29/2018 12:46 PM
ROB W. at Bob Poynter Hyundai responded on 01/29/2018

Thanks we always appreciate you taking the time to send in 5 stars.....

Arthur H. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Service was done quickly and a free car wash to boot.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/23/2018 05:52 PM
ROB W. at Bob Poynter Hyundai responded on 01/24/2018

Thanks for the 5 stars. See you on your next visit.

John M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, high quality secuce"
John M
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/20/2018 10:27 AM
ROB W. at Bob Poynter Hyundai responded on 01/22/2018

Thanks

Rick F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great friendly service"
they make you feel like you are their #1 customer
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:11 AM
ROB W. at Bob Poynter Hyundai responded on 01/22/2018

Thanks

Verified Customer on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Online scheduling is not good"
If you're going to "provide" the online scheduling; then make sure it works or take the option off the website!!!!!!!!!!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:52 AM
ROB W. at Bob Poynter Hyundai responded on 01/24/2018

Will contact customer

Madeline N. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough Job"
Thorough, efficient service.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:56 PM
ROB W. at Bob Poynter Hyundai responded on 01/15/2018

Thanks

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Crank sensor replacement"
.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 03:31 PM
ROB W. at Bob Poynter Hyundai responded on 01/11/2018

Thanks

Verified Customer on 01/08/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Planned service"
Communication needs improvement. Leaving voice messages without prompt return call not acceptable.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 02:42 PM
ROB W. at Bob Poynter Hyundai responded on 01/09/2018

Thanks for responding. We will contact customer

Ronald E. on 01/06/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and tire rotation"
The service was fine; However, I was unhappy that Poynter dropped the Hyundai car line after I bought one. With no dealer in Columbus,I see no reason to buy another one.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/06/2018 05:38 PM
ROB W. at Bob Poynter Hyundai responded on 01/08/2018

Thanks

Verified Customer on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Service completed in less than 30 minutes.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/03/2018 09:03 AM
ROB W. at Bob Poynter Hyundai responded on 01/08/2018

Thanks

Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely"
quick, friendly service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 11:17 AM
ROB W. at Bob Poynter Hyundai responded on 01/08/2018

Thanks

Jim F. on 01/02/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"They scraped the paint off my car!"
I no longer trust Bob Poynter to service my car since they scraped paint off my driver's side doors.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 01/02/2018 09:14 AM
ROB W. at Bob Poynter Hyundai responded on 01/08/2018

We have car in shop repairing car
There was a scratch that happend at our shop and we took ownership.

Paul D. on 01/01/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service"
Have always been awesome,but this time NO !!!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 01/01/2018 04:28 PM
ROB W. at Bob Poynter Hyundai responded on 01/08/2018

Will contact customer

Displaying Review 1 - 20 of 293 in total