ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
94% Would Recommend
97% Business Response
Latest Review about 24 hours ago
Jeremy B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with good rates "
The only thing I hate is that the dealership is in Columbus and not Seymour. :)
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 06:34 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and courteous"
fast friendly service and nice waiting area
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:09 PM
Rob W. at Bob Poynter Hyundai responded on 11/20/2017

Thanks

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service "
Service is always great. Sometimes they may be running a little behind schedule, but they know what they are doing and get it done right. They don't leave my car a mess like many other service shops have.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:01 PM
Rob W. at Bob Poynter Hyundai responded on 11/17/2017

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ROYCE M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Great
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:26 PM
Rob W. at Bob Poynter Hyundai responded on 11/15/2017

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Julie H. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Friendly and fast service. Saved me over $500. Extremely happy with the service department.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 11/13/2017 04:38 PM
Rob W. at Bob Poynter Hyundai responded on 11/14/2017

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Jessica B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service "
I called and set up an appointment they were very quick to get me on the books. They were very on time and did a great job with my car
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/13/2017 08:47 AM
Rob W. at Bob Poynter Hyundai responded on 11/13/2017

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David P. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
They work with you to keep you as a customer.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 07:13 PM
Rob W. at Bob Poynter Hyundai responded on 11/13/2017

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Mark M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Poynter Service, Same As I Remember"
I did business with Bob many years ago in Seymour, but moved to Edinburgh and Greenwood became more convenient vs. Seymour and Bob was not in Columbus at that time. My wife goes to Columbus every day of the week, so we have had five experiences with Bob Poynter in Columbus and the great service is how we remember it being in Seymour. We will be back.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 04:53 PM
Rob W. at Bob Poynter Hyundai responded on 11/13/2017

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Julie T. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly people who remember you"
The personal attention is a pleasure in this world. The people remember you, your car and your name! That is comforting
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:34 AM
Rob W. at Bob Poynter Hyundai responded on 11/13/2017

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Jamie D. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Poynter - oil chg"
Excellent
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 08:25 PM
Rob W. at Bob Poynter Hyundai responded on 11/08/2017

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Dana P. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent service by caring people. Wish I had bought my car here instead of from Andy Mohr Hyundai.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 01:00 PM
Rob W. at Bob Poynter Hyundai responded on 11/07/2017

thanks

Ronald D. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Just simple well informed fair service. You guys are always awesome.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/31/2017 08:10 PM
Rob W. at Bob Poynter Hyundai responded on 11/01/2017

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Anita R. on 10/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly, quick service, knowledgable techs, helpful staff"
see above
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/25/2017 10:16 AM
Rob W. at Bob Poynter Hyundai responded on 10/26/2017

Thanks....

Steve M. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
I trust them to do the work in a timely, professional and cost-effective manner. We bought our vehicle from the dealership six years ago and they are the only ones I trust to perform the service work.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:27 PM
Rob W. at Bob Poynter Hyundai responded on 10/23/2017

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Cassandra S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Angie was very friendly and helpful, plus the work was done well. It is a great place to buy a car and to have one fixed.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 08:29 AM
Rob W. at Bob Poynter Hyundai responded on 10/20/2017

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Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service with a smile"
At Poynter Hyundai the service managers work with you to provide routine and needed maintenance in a timely manner. I was informed my recall and standard maintenance would take approx. 1 hour. The work was completed and I was on the road within 50 minutes.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:10 PM
Rob W. at Bob Poynter Hyundai responded on 10/20/2017

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Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Excellent service agent, always looks for customer best interest
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:33 AM
Rob W. at Bob Poynter Hyundai responded on 10/19/2017

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Beth T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Again"
Once again everything went perfect. The employees are extremely friendly and do everything they can to make sure all your needs are met.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:23 AM
Rob W. at Bob Poynter Hyundai responded on 10/19/2017

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Mike G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service."
Good experience.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:13 PM
Rob W. at Bob Poynter Hyundai responded on 10/17/2017

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Michel V. on 10/14/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Polite and understanding people"
no issue before last maintenance. I am surprised because everybody looks really professional...
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 01:47 PM
Rob W. at Bob Poynter Hyundai responded on 10/16/2017

WE DO SET TIRE PRESURE WHEN SERVICED. BUT AS YOU STATED IT WAS 24 HOURS LATER,AND WITH THE WEATER CHANGING LIKE IT HAS THAT WILL MAKE TIRE PRESURE VAIRY.
BUT PLEASE ANY TIME JUST PULL IN AND OUR GUYS ARE ALWAYS HAPPY TO CHECK YOUR TIRE PRESURE OR SEE IF THERE IS ANYTHING IN ONE OF THE TIRES
THANKS FOR THE RESPONSE WE ALLWAYS APPRECIATE THEM.

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