Reviews
Verified Customer
Lafayette, IN
2017 Hyundai Elantra
Verified Customer
Great service
I had my check engine light come on and pulled in with no appointment. They got me in right away and answered all my questions.
Recommended
Verified Customer
Lafayette, IN
2017 Hyundai Sonata
Verified Customer
Service
Service was excellent, website says a car wash will be completed, it wasn’t.
Recommended
MH
Mike H.
Lafayette, IN
2012 Hyundai Elantra
Verified Customer
Good service center
Great service center. Friendly staff. I arrived with an appointment and was promptly served.
Recommended
Verified Customer
Lafayette, IN
2018 Hyundai Kona
Verified Customer
Slowest tire change ever
I picked up a nail in my tire and no one else in the area could order it so I went to the dealership. It took a few days for them to order it which was expected. I left the wheel there with the service department so that when the tire came in all they had to do would be to mount the wheel. It took over an hour to change a tire that was installed and balanced.
Recommended
ERIC T S., Service & Parts Manager from Bob Rohrman Hyundai responded on 06/20/2019
Thank you for taking the time to share with us. I first would like to say I'm sorry for not respecting your time. I have reviewed all the information trying to figure out what happen. There was a miscommunication error on our behalf with the technician getting the wheel/tire mounted and balanced before your appointment. I wasn't aware of the concerns at the time of your visit and that is the result in the delays. Once again I'm very sorry for this mix up causing you to stay here longer than you should of. The other delay to your visit was getting the vehicle through our wash bay. Since we don't have a car wash here and do hand washes on vehicles which can cause delays getting vehicle's pulled up for delivery at times. I would like to make this up to you if your willing to give us a second chance. Please reach out when you get a chance to further discuss.
Thank you again,
Service & Parts Manager
Bob Rohrman Hyundai-Genesis
765-448-1502
BRHY.SERVICEMGR@ROHRMAN.COM
Verified Customer
Rossville, IN
2017 Hyundai Sonata Hyb
Verified Customer
Good service
Service is good, however, I think dealership services, in general, are overpriced.
Recommended
JW
Joe W.
Lafayette, IN
2016 Hyundai Sonata
Verified Customer
Great Service
Fast service, nice people
Recommended
KM
Katherine M.
Lafayette, IN
2013 Hyundai Sonata
Verified Customer
I'm always happy at Bob Rohrman Hyundai.
Clean. Friendly. Efficient. Above all - honest.
Recommended
Verified Customer
West Lafayette, IN
2016 Hyundai Genesis
Verified Customer
30,000 mile check went well
Service staff friendly and efficient
Recommended
Verified Customer
Rensselaer, IN
2014 Hyundai Azera
Verified Customer
appointments
quick service
Recommended
Verified Customer
West Lafayette, IN
2011 Hyundai Sonata
Verified Customer
Trusted
Love coming here to get my car serviced. The guys know what they are doing and are very informative.
Recommended
Verified Customer
Lafayette, IN
2011 Hyundai Sonata
Verified Customer
Great service!
Eric and his team are amazing! Eric always finds time to address my concerns and offer all options possible.
Recommended
DP
Daniel P.
Lafayette, IN
2010 Hyundai Elantra To
Verified Customer
great service and friendly associates
they always take care of me with fast service and always point out maintenance that really needs to be taken care of before it gets to be a problem. I appreciate that cause it could cause a much bigger bill than I would like to pay.
Recommended
SM
Shari M.
Camden, IN
2018 Hyundai Elantra
Verified Customer
Collision shop
They did a great job on my vehicle. Thank you.
Recommended
LM
Lee M.
West Lafayette, IN
2014 Hyundai Sonata Hyb
Verified Customer
Good service
Thanks for your great service.
Recommended
SS
Sandy S.
Roachdale, IN
2016 Hyundai Santa Fe S
Verified Customer
As always, excellent service!
As always I received above and beyond service. With my job as a homecare nurse, it is difficult to schedule an exact time. I've also changed companies, which puts me further away from Bob Rohrman in Lafayette. Upon calling and asking if I could be squeezed in Eric said he would make it work for me. Came in and was promptly taken care of. Thank you for your continued care and excellent service!!
P.S. Discovered when I called on the unexpected and untimely passing of Terry. He was a great asset to your company and know he will be missed. I could always count in him as well for excellent service! RIP
P.S. Discovered when I called on the unexpected and untimely passing of Terry. He was a great asset to your company and know he will be missed. I could always count in him as well for excellent service! RIP
Recommended
Verified Customer
West Lafayette, IN
2016 Hyundai Santa Fe
Verified Customer
Great service!
Eric was great!
Recommended
RP
Rhonda P.
Lafayette, IN
2018 Hyundai Tucson
Verified Customer
Always excellent friendly service
This is just a nice facility to take your vehicle for service. Great people. Great service. I have already recommended Rohrman Hyundai to a few friends.
Recommended
Verified Customer
Lafayette, IN
2017 Hyundai Sonata
Verified Customer
Good place for service!
Good service!
Recommended
KG
Kathleen G.
Kokomo, IN
2018 Hyundai Elantra
Verified Customer
Car maintenance
Very professional, always explain everything so you can understand it.
Recommended
AB
Alexa B.
Lafayette, IN
2012 Hyundai Sonata
Verified Customer
Lisa
Clean space and helpful reps
Recommended