Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66
4.7

( 1158 Reviews )

ReScore Reviews™ (6)

ReScore
Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5Overall Rating 4.1666667/5rating 4.1666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


SW
Sheryl W.
Indianapolis, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Wonderfully thoughtful service!
I don't think anyone really likes having to take their vehicle into be serviced, but at Bob Rohrman Hyundai they really do try and make it very comfortable! They have a closed area for kids and an area with computers that anyone can use, plus coffee and fresh popped-popcorn! And most importantly, they work really hard to get you out of there quickly!
Eva G. from Bob Rohrman Indy Hyundai responded on 09/20/2019

Thank you so much for the great review! We really enjoy seeing you and appreciate you always being so kind. We will see you on your next visit!


BF
Barbara F.
Greenfield, IN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Excellent seevice
Excellent service, friendly environment
Eva G. from Bob Rohrman Indy Hyundai responded on 09/13/2019

Thank you for the wonderful review! Always a pleasure seeing you!


JS
Jennifer S.
Indianapolis, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Service
Had a quick turn around with a recall on my car.
Eva G. from Bob Rohrman Indy Hyundai responded on 09/11/2019

Thank you very much for the great survey! Have a wonderful week!


AJ
Angela J.
Indianapolis, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Great service
I always have a good service experience at Bob Rohrman Indy Hyundai. I received quick scheduling and prompt attention the day of my appointment. The waiting areas are always clean and comfortable and staff is nice. It was a little early for me to enjoy the freshly popped popcorn but it's a nice treat.
Eva G. from Bob Rohrman Indy Hyundai responded on 09/05/2019

Thank you for the great survey! We really appreciate you and enj o.j y seeing you 


SF
Sharron F.
Indianapolis, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Did was was promised
I was a former customer of Napleton Hyundai and they had terrible customer service. Always behind and long wait times and never bothered to contact their customers.
My Mom just loved Bob Rohrman and so I switched.
Friendly and great service!!
Eva G. from Bob Rohrman Indy Hyundai responded on 08/31/2019

Thank you for the wonderful survey! We would love to have you to have our place as your new home! Thank you!


DW
Dawn W.
Indianapolis, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Wendel
Great customer care
Eva G. from Bob Rohrman Indy Hyundai responded on 08/29/2019

Thank you for the great survey! We love seeing you!


SH
Scott H.
Indianapolis, IN
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Best Service Dpt In Town
There's a reason I pay a little extra and drive a little further to have simple things like oil changes done at Rohrmans. Service Department will get things done right, and when I was in recently let me know about a recall they were able to take care of fixing while I waited I wouldn't have known about otherwise. Great bunch of guys and gals, and best in town.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/26/2019

Thank you so much for being an amazing customer! You are wonderful! Thank you for staying with us for all these years.


Verified Customer
Indianapolis, IN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Courteous Staff
Friendly staff and thorough service. Pleasant waiting area.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/26/2019

Thank you for the great survey!!


Verified Customer
Indianapolis, IN
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Oil Change
Done fast and well
Eva G. from Bob Rohrman Indy Hyundai responded on 08/22/2019

Thank you for the great survey!!


KO
Kevin O.
Greenwood, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Awesome service
Loved the whole experience. No one wants to be without their car, but they made it so painless and took care of me. They were so quick and honest.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/21/2019

Thank you for the great survey!! We really appreciate you!


JF
Jannell F.
Indianapolis, IN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Best Service
Great day getting my Sante Fe services!
Eva G. from Bob Rohrman Indy Hyundai responded on 08/20/2019

Thank youbfor the wonderful survey!!


Verified Customer
Indianapolis, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Attention to detail, courtesy
You do an excellent job, but charge too much for the services provided.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/20/2019

Thank youbfor taking the time to fill out the survey!


LS
Linda S.
Indianapolis, IN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great Service
Prompt and friendly service, took no more than an hour to fix a nail in my tire.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/12/2019

Thank you so much for the great survey! We apprecaite you!


JP
James P.
Greenfield, IN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
E
E
Eva G. from Bob Rohrman Indy Hyundai responded on 08/05/2019

Thank you for the great survey!!!


VM
Vivian M.
Fishers, IN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
They did a good job servicing my car
Good people, good service, and a very good dealership.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/05/2019

Thank you for taking the time to fill out the survey. We appreciate the kind words.


ML
Molly L.
Indianapolis, IN
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Great service
Rorhman was quick, helpful, and professional.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/03/2019

Thank you for the wonderful survey!!


WF
William F.
Indianapolis, IN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Good staff
Fine work
Eva G. from Bob Rohrman Indy Hyundai responded on 08/01/2019

Thank youbforbyour very kind words! Thank youbfor being such a loyal and great customer!


JH
Julie H.
Indianapolis, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Great Service
Eva and her crew do an amazing job!
Eva G. from Bob Rohrman Indy Hyundai responded on 08/01/2019

Thank you for the wonderful survey! Thank you for being a favorite customer as well!!


DM
Donna M.
Mc Cordsville, IN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Warranty visit
Loved the popcorn, didn’t care for the high sitting chair’s in waiting area, not comfortable. They were nice and friendly.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/01/2019

Thank you for takin the time to fill out the survey! On your next visit we would love to show you the other waiting areas that may be a little more comfortable to you. Thank you so much for the feedback!


DL
Donna L.
Indianapolis, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Honest Service with a Smile
The service department made sure that I did not purchase any unnecessary services/items on this visit. Indy Hyundai has very comfortable waiting areas. And POP CORN!
I appreciated the text, while there, offering assistance while I waited.
Eva G. from Bob Rohrman Indy Hyundai responded on 08/01/2019

Thank you so very much for the kind words! We really appreciate you