ReScore Reviews™ (6)
We apologize that your visit was less than satisfactory. If you are unhappy and concerned with your vehicle you may call anytime or reach out Consumer affairs Hyundai and discuss the matter or meet with a salesman. Thank you for your feedback.
We are very sorry the unsatisfactory visit. The extended warranty company was advised after the number was received and numerous times when the car was in service and again after repairs were complete. As they did not approve a rental and were responsible for supplying the part. We are so very sorry at any inconvenience this caused. We apologize that communication was lacking.
We are so sorry to hear about the miscommunication. Inspected your repair order and spoke with the advisor about the conversation. The third light was replaced free of charge and your passenger side wiring harness for the brake light was the correction per multi point and conversation.. We can call and go into further detail. Very sorry to hear about this .
Thank you for taking the time to fill out the survey. This matter was discussed yesterday with you in debth and we have went over the history of the vehicle. If you would like to discuss this further while we have all repair orders printed you are more than welcome to do so as we want to explain certain repairs or answer any questions that you may have
Thank youbfor taking the time to fill out the survey!
We apologioze that your visit was not satisfactory. Thank you for the feedback as we value your opnion.
Thank you for the information. The service advisor will be in contact with you first thing on monday morning. We apologize for this visit and will look into the repair order and technician notes to have all of the information.
We are sorry that you did not have a great experience. We did inspect your previous repair order and we did not charge you for any diagnosis pertaining to the Check engine light. We can send a copy of this to you if you would like.
We sincerely apologize for the less than satisfactory visit with our department. We would hate to hear of losing such a valuable customer. The lack of communication is unacceptable and will be addressed with all parties involved. So very sorry that this occurred.
During my last visit the service staff tried to sell me an engine service that is recommended for the miles that car has on it, when this same service department installed a new engine (on recall) less than 6,000 miles prior?
Thank You for taking the time to fill out the survey . I apologize that the fluid was no filled to the correct amount. You more than welcome to come in for a car wash and we can adjusted the level. Have a great day
We apologize for the lengthy service, due to the items that were completed on your vehicle took onger than others with simpler maintenance appointments. We sincerely apologize as we do know your time is valuable.
We appreciate the feedback and apologize that your service was not satisfactory.
We appreciate your feedback and apologize for any issues that occurred. We will look into your maintenance records that we have on our Elecrroinic data base and hard copies to see what your history says and your paperwork from your deal.
We are so very sorry for this poor experience. We will look into this matter as we would hate to lose you as a customer
Thank You for the great survey! We really appreciate you!
Thank you for taking the time to fill out the survey. We will speak with parties involved and inspect your repair order. Thank you for your patience while we investigate.
Thank you for taking the time to fill out the survey. We appreciate any feedback. This was a new recall that parts were not available so the service manager had to drive to numerous locations to assist. We apologize that it took longer than expected. On Saturdays we do just have a lube tech. Also spoke with the GM who was involved as well and assisted in purchasing 2 tires as a good will gesture. Have a great holiday. We will speak with the parties involved to work on communication with our customers
We want to thank you very much for the wonderful review. We appreciate you!
Thank You for taking the survey. We were hoping that we provided you with excellent service this time around. 5 stars are what we strive for. We hope you have a great weekend.
We apologize that your service visit was less than satisfactory. We will speak with the parties involved to ensure this doesn't happen again.