Bob Stallings Hyundai

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214-694-2700
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Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1487 Reviews

5 star
77%
4 star
12%
3 star
4%
2 star
2%
1 star
3%

ReScore Reviews™ (29)

ReScore
Overall Rating 4.7241403/5Overall Rating 4.7241403/5Overall Rating 4.7241403/5Overall Rating 4.7241403/5rating 4.7241403
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

Verified Customer
Grand Prairie, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
Why did I make an appointment?
Great service--just slow
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/15/2019

Thank you for providing us with your feedback! I'm sorry we did not provide you with a five star service! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

SP
Shataria P.
Cedar Hill, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Maintenance
Perfect
Recommended
Verified Customer
Dallas, TX
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Fast and furious
Didn't wait to long, in and out.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/12/2019

Thank you for taking the time to provide us with your feedback and giving us a five star review! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

Verified Customer
Cedar Hill, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
service agent
Bobbie take great care every time I get service on car always ask if I notices any other problems with car
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/12/2019

Thank you for the wonderful five star review! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

Verified Customer
Dallas, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/07/2019 Category: Service
a slow oil change,
I made an appointment and still took over an hour and a half,
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/08/2019

Thank you for taking the time to let us know how we are doing as it helps us to better our service. I'm sorry for the inconvenience and that we did not provide you with a five star service! 


Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

DC
Danita C.
Dallas, TX
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
My Car broke down
To whom it may concern my experience with Hyundai wa great... my car had broke down Miss Bobby keep me informed every step of the way what was going on I really appreciate her help also I like to thank David for putting me in a rental car making sure I could get back and forward to work you guys are the best thank you
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/08/2019

We are so happy to hear your Service Consultant provided you with excellent customer service! Thank you for the kind words and wonderful five star review! We appreciate your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

MR
Monica R.
Dallas, TX
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Ms Royal
Excellent service
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/05/2019

Thank you for the five star review and being a loyal customer! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

TG
Talanja G.
Desoto, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
A Great Experience
Customer service was great. Everyone was friendly and helpful. The waiting areas were comfortable. The repair service was quick.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/05/2019

It's so great to hear that you had a five star experience! Thank you for your feedback and the kind words! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

RA
Ronnie A.
Waxahachie, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Oil Change
Very nice service and got a free car wash.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/05/2019

Thank you for taking time to leave us a wonderful five star review!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

AB
Andrew B.
Dallas, TX
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Satisfied customer
Confidence that the job is done right. Very please with my cars performance after the repairs.
Recommended
David M. from Bob Stallings Hyundai responded on 07/04/2019

Thank you for taking the time for rating us on your most recent service visit and we truly appreciate you giving us a 5 STAR rating.

David Martinez
Client Relations Liaison
Bob Stallings Hyundai
214-694-2700
dmartinez@mydallashyundai.com

STEPHANIE M B. from Bob Stallings Hyundai responded on 07/04/2019

Thank you for taking the time to complete our review and giving us a wonderful five star!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

GL
Glenn L.
Dallas, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Very Friendly Staff
The service department rep greeted at my car when I drove up and was very attentive and courteous. Asked questions and listened to what was being said. Great customer service!
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/03/2019

Thank you for the kind words and wonderful five star review! We greatly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

DG
Darime G.
Lancaster, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/02/2019 Category: Service
Didn’t do a complete check
Didn’t do a complete engine check
MOISES J G. from Bob Stallings Hyundai responded on 07/02/2019

Mr.GREER I will be ready to see you tomorrow morning or any day this week. If you need to contact me 214-694-2700 x2783 or Email me Direct at mguardiola@mydallashyundai.com

Moses Guardioila 

CR
Charmeca R.
Lancaster, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Bobbie in Service Department
She is the best! Bobbie always has a great attitude and she is very helpful to her customers.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/02/2019

Thank you for taking the time to let us know how we are doing a giving us a wonderful five star! We truly appreciate your feedback and value your business!

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

MS
Melissa S.
Frisco, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Wonderful place
They always provide me with the most amazing service. I will never go anywhere else.
Recommended
JAMES O. from Bob Stallings Hyundai responded on 06/29/2019

Thank you Melissa for the 5 Star review! We greatly appreciate it!

PH
Prince H.
Duncanville, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Warm friendly service
My service advisor was kind, friendly, and went the extra mile to provide excellent service.
PH
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 07/01/2019

Thank you for taking the time to let us know how our team is doing! We appreciate your kind words and the five star review!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

Verified Customer
Dallas, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Nice smiling faces
Wil was very nice and professional!
Recommended
JAMES O. from Bob Stallings Hyundai responded on 06/26/2019

Thank you for the wonderful five star review!! We appreciate you taking the time to provide us with your feedback! 

WJ
Will J.
Grand Prairie, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Service
I love the service department at bob stallings there fast and friendly
Recommended
JAMES O. from Bob Stallings Hyundai responded on 06/26/2019

Thank you for taking the time to provide us with a wonderful five star review! We appreciate your business and value your feedback! 

CT
Cindy T.
Grand Prairie, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Cindy
Great service
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/25/2019

Thank you for taking the time to provide us with you feedback and giving us a wonder five star!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

Verified Customer
Dallas, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Quality
Everyone here understands the Genesis Brand and provides quality customer care. Just as Genesis is the new level of Luxury and performance, everyone here brings a new level of customer care that can not be matched.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/25/2019

Thank you for all the kind words and the wonderful five star review! We appreciate your feedback and value your business!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com

Verified Customer
Mesquite, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great experience
Great experience
Recommended
David M. from Bob Stallings Hyundai responded on 06/29/2019

Thank you for taking the time to give us a 5 STAR rating.  We try daily to provide our customers the best possible service experience during each visit and we trust that you were treated friendly, professional and kept informed.  Thank you once again, and we hope to continue serving your future services on your vehicle.

David Martinez
Client Relations Liason
Bob Stallings Hyundai
214-694-2700
dmartinez@mydallashyundai.com