Bob Stallings Hyundai

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214-694-2700
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Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61
4.6

( 1643 Reviews )

5 star
77%
4 star
12%
3 star
4%
2 star
2%
1 star
3%

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review 32 minutes ago

Reviews

AW
Amber W.
Waxahachie, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Nice
I told them I wanted to be out quick and I was
Recommended
Verified Customer
Dallas, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Bob Stallings Service
Awesome service experience. Nice clean dealership and they returned my car clean.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/12/2019

Thank you for taking the time to provide us with your feedback and leaving us a wonderful five star review! We greatly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

GK
George K.
Cedar Hill, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Everyone seems happy to see you and eager to be helpful. And the coffee is a big plus.
Everyone is committed to doing the best they can to service your vehicle. I always leave with a peaceful, easy feeling.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/12/2019

Thank you for the positive feedback and kind words! We truly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

LG
Leslie G.
Dallas, TX
2017 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/11/2019 Category: Service
Long Wait for Pickup
My wait time for pickup was an hour and a half. I was given an explanation, but that didn't make the wait time any easier. This is VERY unusual for this dealership, nevertheless a less than satisfactory experience this visit.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/12/2019

Thank you for taking time out of your day to provide us with your feedback. I'm truly sorry to hear of the issues you had during your service visit!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

AS
Albert S.
Duncanville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Customer service
Excellent and professional courteous personnel
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/08/2019

Thank you for taking the time to provide us with your feedback and leaving us a wonderful five star review! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

HW
Henry W.
Dallas, TX
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
My last service visit
The service personnel was very courteous and attentive
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/08/2019

Thank you for the kind words and taking the time to provide us with a five star!! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

CW
Christopher W.
Dallas, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great service
Nice waiting area. Friendly staff. Quick service. Great job on the car wash!
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/07/2019

Thank you for the kind words and positive feedback of a five star rating! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

RP
Rashad P.
Grand Prairie, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Perfect experience
Made my time there feel great and walked away satisfied
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/07/2019

Thank you for taking the time to provide us with a wonderful five star review!! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

DW
Don W.
Lancaster, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
service
the service and the great people that work there
Recommended
JAMES O. from Bob Stallings Hyundai responded on 11/07/2019

Thank you for the 5 star review and the kind words! Thank you for trusting us with your vehicles needs and hope to see you again.

ML
Marcus L.
Duncanville, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great Service
Love the staff. They’re always very knowledgeable and if they don’t know, they find the answer. Love the team at Bob Stallings.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/05/2019

Thank you for taking time out of your day to provide us with a wonderful five star review! We greatly appreciate your kind words and feedback! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

MB
Miguel B.
Red Oak, TX
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Regular maintenance
I did appreciate the job performed.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/05/2019

Thank you for the wonderful five star review and positive feedback! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

DG
Debra G.
Waxahachie, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great service guys
The service department was awesome
Recommended
JAMES O. from Bob Stallings Hyundai responded on 11/05/2019

Thank you for the great 5 star review. Thank you for trusting us to service your vehicles needs! Look forward to seeing you next time.

AL
Ayana L.
Dallas, TX
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Best Experience Ever
Thank you Blake for your gentle kindness. It makes a world of difference on a rainy Saturday, and an impatient 17 year old driver!
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/04/2019

Thank you for our positive feedback and five star review! We are so happy hear our team provided you with a five star service! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

DJ
Dorothy J.
Lancaster, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Thanks
I love the service , and Hyundai cars period, the personal as well. Thanks a lot.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/04/2019

Thank you for the wonderful five star review and kind words! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

JF
Jackaline F.
Waxahachie, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2019 Category: Service
Great! Experience
What makes the place so great are salesman like David n Ward, and the communication skills they have when I come there to service my vehicle. I can't remember my service guy name ( Slim African American guy), very knowledgeable of what my vehicle needed.on my next visit.When u combine knowledge n communication that business will always be successful. This is my second vehicle I've purchased from Bob Stallings and always have a great! experience.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/04/2019

Thank you for all the kind words and the excellent five star review! We truly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com

DH
David H.
Desoto, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Service: Professional and with a smile
Bob Stallings Hyundai makes every effort possible to make you comfortable while your vehicle is being serviced. They make a point of starting service promptly. They update you as needed on the status of the service being rendered. I have, and will continue to, recommend Bob Stallings Hyundai to anyone I meet who talks about purchasing a new vehicle.
Recommended
JAMES O. from Bob Stallings Hyundai responded on 11/01/2019

Thank you for the 5 star review and the kind words! We appreciate you and look forwad to taking care of your Tucsons service needs in the future!

DC
Danita C.
Dallas, TX
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Good Services
To whom it my concern
What makes this place so great is being greeted with a smile,acknowledge you are there waiting,some times the wait is long but when you keep me informed about what is going on I forget about time.each time I have came for service it has been GREAT keep up the the work
Recommended
JAMES O. from Bob Stallings Hyundai responded on 11/01/2019

Thank you for the excellent 5 star review and the kind words! Thank you for allowing us to service your Sante Fe!

Verified Customer
Mountain View, CA
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
"best quality with impeccable service"...
Everything was thumbs up!

My service visit was a true replication of Hyundai's core value of "customer"...Jim (Service Director) provided the best quality with impeccable service.

I truly appreciated Jim's hospitality.
Recommended
JAMES O. from Bob Stallings Hyundai responded on 11/01/2019

Good Morning Greg- We appreciate the 5 star review! It was a pleasure servicing your vehicles needs, feel free to swing by anytime. I appreciate the phone message with the kind words also. Have a great weekend!

Verified Customer
Dallas, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service department
Service rep was excellent
Recommended
JAMES O. from Bob Stallings Hyundai responded on 10/30/2019

Thank you for the great 5 star review! It was a pleasure to service your vehicles needs.

Verified Customer
Cedar Hill, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2019 Category: Service
car battery
My car was only 2 years old and I already needed a new battery. I called Hyundai and they said it was under warranty and they sent out someone to pick up the car. This was an all day event and we received a call at 6:50 pm to pick the car up. We were unable to pick the car up because they close at seven and we live over a half hour away. I expressed my urgency about needing the car but the lady said there were many cars ahead of us. We picked the car up the next day and the battery was replaced and the car was detailed. I liked that my car was clean and back to running condition. I think they do a good job but this is the second time we have used the dealership and it takes forever to get work done. The first time was for an oil change and I had an appointment and it took almost three hours. I really value my time more than that so I go elsewhere for oil changes. I would say that this Hyundai service center is good but maybe needs to expand it's service center to meet the growing demands of consumers. If you want good service and have lots of time to spare go to Hyundai. If don't have a warranty issue go to another facility. Bottom line I like the car I drive so I would recommend Hyundai just because of the car not the business.
Recommended
STEPHANIE M B. from Bob Stallings Hyundai responded on 10/30/2019

Thank you for your review. Our Service Advisers work hard to deliver 5 star service, we apologize that the service delivered, fell short of 5 stars. Thank you for presenting this to us, in an effort to always improve, we do try to address all our clients concerns, and hope for a better service experience next time.

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com