Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

579 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


TE
Tara E.
Rapid City, SD
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Spoke with Kim. He said the business does an awesome job. The only thing he would like changed is that a phone call before replacing parts would have been good. The cost ran over the estimate and a little more communication would be nice.
This review was collected via phone interview by Customer Research Inc.

DF
DENNIS F.
Rapid City, SD
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Bob's Auto
Made an appointment to replace oxygen sensor. Took it over the night before dropped the vehicle off. The next day they called and had it done. The guys do everything in a timely matter, if there is a problem, they call and explain the situation.
I would recommend Bob's Auto for excellent mechanical auto repair without a hassle.

WG
Wendy G.
Rapid City, SD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Wendy said the staff is courteous, fast, and efficient. They worked her vehicle in, and she really enjoyed the experience.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Box Elder, SD
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Super service!!!
Once again, Bob's has solved my automobile problem at minimal cost and with expert service. I would and I have recommended them to many of my friends, just as they were recommended to me a few years ago. I can't say enough good things about these folks. They are super.

DB
Don B.
Rapid City, SD
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Don said he has dealt with them before They seem to do good work for him.
This review was collected via phone interview by Customer Research Inc.

SF
STEPHANIE F.
Rapid City, SD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Only Auto shop I use.
I have been coming to Bob's for over 13 years. I have always been treated friendly and with respect. I highly recommend Bob's to anyone looking for a mechanic.

SS
STEVE S.
Rapid City, SD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Cool people
When’s the Christmas Party?

MB
MALORY B.
Box Elder, SD
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Bobs never disappoints
As a rapid city native I have visited a few auto body shops. Bobs auto body is hands down the best everytime. I am a hair dresser and service more then 100 people a week. Word of mouth is huge and I refer everyone to bobs! Their fair prices and only do what has to be done. They also always give me a full quote and explanation before doing anything. The staff is so Personable and their just totally dependable. Highly highly recommend.

LJ
Leonard J.
Rapid City, SD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Leonard said that the place is fair, and that is a good thing.
This review was collected via phone interview by Customer Research Inc.

KC
KENT C.
Rapid City, SD
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Trailblazer repair
Quick service. Knowledgeable technicians. Less expensive than other service businesses. Great job.

JC
JAMES C.
Rapid City, SD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Great service..
Great service and fair prices. Will only use Bob's. Recommended to friends and family.

BF
BRAD F.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Friendly knowledgeable service
Friendly knowledgeable service

JH
John H.
Rapid City, SD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
John said the business has taken care of his vehicles for years. They are good people.
This review was collected via phone interview by Customer Research Inc.

SJ
SUE J.
Rapid City, SD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Honest
Honest and responsive folks who diagnosed the true problem, not what I thought the problem was based on prior problem fixed elsewhere, and got the job done at a reasonable price. Worked me into their busy schedule to meet my deadline.

GS
GUNTER S.
Rapid City, SD
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great job as always !!
Fast and great service and very reasonable ! Doesn't matter what type of vehicle I bring to Bob's, they find the problem quickly and fix it promptly. Even my 1966 International truck.

BG
BAYLOR (SHORTY) G.
Rapid City, SD
Plymouth Breeze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Mom and Pop atmosphere.
Appreciate the attention to detail. We've known each other for so many years that it's like going to a relative. You know our vehicles and us on a first name basis. Great job guys.

JH
Jeff H.
Rapid City, SD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Jeff said the service was good.
This review was collected via phone interview by Customer Research Inc.

GI
Galen I.
Rapid City, SD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Galen said the staff let him know before work becomes too involved, and he hasn't had any problems. They're a good set of guys, and they know what they're doing.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Billings, MT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Steven said the staff worked him in the schedule. They diagnosed the vehicle quickly, and then fixed it in a timely manner as he was from out of town.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Rapid City, SD
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Spoke with Alice. She said the mechanic is accommodating, knowledgeable and does not do any unnecessary work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 579 in total