Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 670 Reviews )

100% Would Recommend
Latest Review 6 days ago

Reviews


DA
Duane A.
Black Hawk, SD
Chevrolet Pickup
Verified Customer
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12/03/2019 Category: Service
Spoke to Russell. He said this business is top notch.
This review was collected via phone interview by Customer Research Inc.

JL
Justin L.
Rapid City, SD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Justin said the staff at the business was really friendly. He said they worked fast and seemed to be good people.
This review was collected via phone interview by Customer Research Inc.

KW
KAYLEEN W.
Ellsworth, MN
Volkswagen Passat
Verified Customer
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11/18/2019
friendly and reasonable and very professional
My daughter is in Rapid City in college you saved me 700+ mile trip to get her back on the road. You were able to use the parts I sent to her and were reasonably priced and awesome to deal with. I will tell everyone my experience with Bob's auto in Rapid. Thanks again. I'm sure you will be getting more business from me

Verified Customer
Rapid City, SD
Ram 1500
Verified Customer
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11/17/2019
service
Friendly and reasonable. Did good work and was fast

JW
Joseph W.
Rapid City, SD
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Joseph said the service was good and the staff were considerate and pleasant.
This review was collected via phone interview by Customer Research Inc.

CP
Carol P.
Rapid City, SD
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Carol said the business goes the extra step to make sure everything is taken care of. She appreciates everything they did.
This review was collected via phone interview by Customer Research Inc.

GS
GUNTER S.
Rapid City, SD
Dodge Pickup
Verified Customer
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11/04/2019
Great Auto Mechanic
Awesome service as always...going there since years !!!

SF
STEVE F.
Rapid City, SD
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2019
Trust
Thanks for taking the time to get my car in running order. I always look forward to seeing the results

RW
RUSS W.
Rapid City, SD
Ford Ranger
Verified Customer
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10/25/2019
Great Job
It was great as usual.

JC
JOHN C.
Rapid City, SD
Chevrolet Chevy Express
Verified Customer
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10/24/2019
custom service
We Only go to Bob's for our Auto service. Great work....honesty and they all have a great sense of Humor. Check it out for yourself. ..you well only go to them.

SM
Scott M.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Scott said that the place did a good job and they were good people.
This review was collected via phone interview by Customer Research Inc.

JN
JONATHON N.
Rapid City, SD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Bob’s is Always the best!
Bobs Auto goes out of their way to do an excellent job. The prices are quite reasonable. They are honest and trustworthy! I wouldn’t take my car for repairs anywhere else.

JI
Joshua I.
Box Elder, SD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Joshua said the staff are friendly, nice and informative.
This review was collected via phone interview by Customer Research Inc.

KC
KENT C.
Rapid City, SD
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Window motor replacement
Top notch work. Meet more than expectations. Work was quickly done recieved vehicle back before projected time and way under projected costs. Great job Guys. That's why I keep coming back to you for my car repairs.

SH
Scott H.
Hill City, SD
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Scott said the overall experience was good.
This review was collected via phone interview by Customer Research Inc.

MS
Melissa S.
Rapid City, SD
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Melissa said the mechanic helped his vehicle run smoothly. It runs with no hesitation. The vehicle runs more quiet and is not hissing. The vehicle seems stable. There are no issues. The vehicle is running good.
This review was collected via phone interview by Customer Research Inc.

WB
WELDON B.
Rapid City, SD
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019
Dependable Service
Good service, reputable business, great customer care.

GW
GREG W.
Rapid City, SD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
oil change
Bob's Auto always keeps my car in tip top shape.

KF
KEVIN F.
Rapid City, SD
Ford Pickup
Verified Customer
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09/16/2019
Trustworthy
A couple of coworkers recommended Bob's Auto Service to us 20 years ago, with the comment that they were honest and trustworthy. We have been taking our vehicles to them ever since, knowing they would fix what needs to be fixed and not what doesn't need to be fixed. They always do a good job with our vehicles. If someone needs a mechanic we always recommend Bob's. Mary Fechtelkotter

RS
Riley S.
Rapid City, SD
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Riley said they have always helped him out when his vehicle has been having issue and they stand by their work.
This review was collected via phone interview by Customer Research Inc.

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