Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

819 Reviews

99% Would Recommend
Latest Review about 1 hour ago

Reviews


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Geoff V.
Battle Ground, WA
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Geoff said the business is amazing. From the beginning, they didn't oversell. They went straight to the point and were honest. Bob is a very generous man.
This review was collected via phone interview by Customer Research Inc.

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Julie F.
Ridgefield, WA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Julie said the guy at the front desk was informative, knowledgeable and helped her decide what to do with her vehicle.
This review was collected via phone interview by Customer Research Inc.

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James B.
Ridgefield, WA
Ford Club Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
James said they took care of what was wrong, and they fixed it in a good manner.
This review was collected via phone interview by Customer Research Inc.

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PAUL B.
Battle Ground, WA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Outstanding service and craftsmanship
The folks at Bob's are intent on correctly repairing your auto. Great quality workmanship

DR
DAVID R.
Ridgefield, WA
Pontiac Grand Am
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2017
Quick service close to home
Quick efficient service close to home here in Ridgefield

DM
DONALD M.
Ridgefield, WA
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
service
great job

GM
GERALD M.
Ridgefield, WA
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
Good job
They were very analytical to fix the problem, and all turned out to be a successful repair. Thanks!

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ALAN G.
Ridgefield, WA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017
My Car is all better now...
Water in the passenger compartment, check engine light and no dash lights all repaired honestly and professionally by Bob's Automotive. I drive from Vancouver to take my car to Bob. If you are looking for a high quality automotive repair shop give Bob's Automotive a try.

JA
JOHN A.
Ridgefield, WA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Battery Light
I had a battery light in my truck and took it in anticipating a dying battery. Turned out the alternator had died when I thought it was ok. Lesson learned. Bob replaced the alternator on short notice at the end of the workday. Very much appreciated!

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IAN R.
Ridgefield, WA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Up front and helpful. Gets work done well and quickly
I've been bringing my vehicles to Bob's for 10+ years, and have always been satisfied, and the work is always explained before being done.

MM
Mike M.
La Center, WA
Ford Contour
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017 Category: Service
Mike said the employees were professional, quick, and efficient. They were prompt and they gave him options for what his vehicle needed.
This review was collected via phone interview by Customer Research Inc.

AW
Arthur W.
Ridgefield, WA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Spoke with Darla. She said her husband appreciates the staff at this business and the work that they do.
This review was collected via phone interview by Customer Research Inc.

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Sheena B.
Friday Harbor, WA
Volkswagen Jetta
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/25/2017 Category: Service
Sheena said this business was not able to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.
Bob F. from Bob's Automotive

We were quite able to re-repair this lady's vehicle! She left a little information out of her complaint, that being, she had another shop replace the vehicle engine cylinder head some months ago and their repair job failed miserably (burnt valve). We were told to wait for the repair shop to call us and they never did. She stated she didn't have the money for us to repair it again! This is a prime example of having unqualified people perform major repairs on a vehicle and of course it's our fault that she is in her predicament! We tried to help her, but you can only help those who desire to help themslves first. Vehicles are very complicated and getting more so everyday. This is why our ASE Certified and Factory Trained Technicians go to a minimum of 10 hours of training every quarter. When we replace a cylinder head it leaves with a Warranty for 3 years/36,000 miles Nationwide for parts and labor, not like the shop that did this faulty repair!


GB
GAIL B.
Vancouver, WA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017
honest auto repair
I drive miles out of my way to have Bob's service my car. You can trust that your car will be repaired properly at a reasonable price.

KW
Kirstin W.
Ridgefield, WA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Kirstin said this business was honest, thorough, and efficient.
This review was collected via phone interview by Customer Research Inc.

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Todd H.
Clackamas, OR
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Todd said Bob puts his customers first, and he absolutely honors his word. He was in a bad situation and Bob took care of him. He admires his values.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
La Center, WA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017 Category: Service
Don said this business did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

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Mike L.
Ridgefield, WA
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Mike said the business is quick and prompt.
This review was collected via phone interview by Customer Research Inc.

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ROSEMARY D.
Ridgefield, WA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017
Great Service
Always a pleasure dealing with Bob whether it is just for an oil change or something more serious.

GM
GERALD M.
Ridgefield, WA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017
Performance
He always does it on schedule with great work.

Displaying Review 141 - 160 of 819 in total