business image

Bobs Lil Car Hospital

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,379 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Turn to Bob's Lil Car Hospital for All of Your Auto Repairs & Vehicle Maintenance Needs
Bob's Lil Car Hospital is a full-service preventive maintenance and auto repairs center in the Kelso, WA 98626 area, specializing in Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical
Turn to Bob's Lil Car Hospital for All of Your Auto Repairs & Vehicle Maintenance Needs
Bob's Lil Car Hospital is a full-service preventive maintenance and auto repairs center in the Kelso, WA 98626 area, specializing in Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services and Internal Engine Services since 1968.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 360-577-1187 to let us know how we can help you!
...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(360) 577-1187

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
1508 Westside Hwy Kelso, WA 98626-1824
Bobs Lil Car Hospital's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,379 Reviews)

JP
gravatar
Joan P.
Kelso, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2017
verified customer Verified Customer
Customer disatisfication
Currently my car still has the original problems I brought it in to have checked out, no dash lights and a short I can hear when I drive my car. Communication between business and customers is little to none in regards to what has been done, when it is ready to pick up, if a problem comes up that causes more time to fix the problem, that the car is checked to see that repairs are fully complete - the problem is solved by being fixed or letting the customer know what was found that needs further action. I dropped my car off early and it was there four working days. I paid the bill then learned that the original problems are still there.
Not Recommended
Laurie I. from Bobs Lil Car Hospital responded on 10/16/2017 02:12 PM

Dear Joan, we are very sorry for the inconvenience of having to bring your vehicle back.  Unfortunately we do occasionally get faulty parts right out of the box.  We are always happy to warranty all our repairs and services.  Thank you for letting us repair this issue with the dash lights.  Thank you again for your business.  Ken - manager
As of 10-16 follow up call, everything is working normally.

Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(535 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(342 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,179 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(987 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(54 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.