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Bob's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,697 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
9
Total ReScores
4.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(802) 295-2341

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
4 Ballardvale Dr White River Junction, VT 05001-2004

Affiliations

AAA - Approved Auto Repair
ASE
Bob's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,697 Reviews)

AS
gravatar
Alan S.
Hartford, VT
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2012
verified customer Verified Customer
rescore
ok, there is always an explanation. Thank you for your reply.
Not Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/18/2012
inspection
Last year I was told I would need to replace complete exhaust system. I didn't and it still passed this year. Hmmmm
This year it was the brakes. But I put the car thru a pre-inspection wth a certified tech an every thing was ok.
Fortunatly I was the one to bing the car in. Had it it been my wife I probably would have new brakes. You can tell the mechanic his little ruse with the "wear clip" didn't work. The brakes stopped squealing as soon as I left the station. Hmm
Not Recommended
Brent M. from Bob's Service Center responded on 06/20/2012 06:20 AM
Hi Mr. Smith. I'm sorry if you feel that we may be trying to sell un-needed service but I can assure you we are not. Yes, last year we advised you that the exhaust and tires passed inspection but would need some attention soon. I feel it is our responsibility to bring things like this to your attention so you can have the opportunity to plan for these repairs in your budget and not have them come as a big "surprise". This year the exhaust did pass again but it looks like you barely went 8000 miles since the last inspection. The condition of the brakes is similar to the exhaust, coming close to needing repair. Because you don't drive your car as much as others that we see, the brakes "may" indeed last another year but again it is our job to inform you of their condition. Please feel free to let me know if I could do this service in a different way so you would feel more comfortable with us.
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