Spoke with Anja. She said this business provided great service, but the communication was a little lacking. She made this business aware they were in a bind and needed the vehicle quickly. She stated she would have thought they would have kept her abreast of the progress of her vehicle, but she had to contact them to find out the status.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.