Boch Collision

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

4584 Reviews

98% Would Recommend
Latest Review 14 days ago
Review for Boch Collision
Miguel M. on 01/08/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Miguel said his experience was okay. The person he dealt with asked him to put a new rear bumper, when there was nothing wrong with the bumper, which would cost him $900. It was just a clamp, or clip on the corner of the frame that goes around the tire that was broken, and doesn't understand the reason, he was asking to do this. The quality looks perfect from what he can see, but hopes nothing else will happen, if he hits a bump.
Category: Collision
Service Date: 01/05/2016
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Bob B., Manager at Boch Collision responded on 01/10/2016

Miguel,Was since his insurance company was paying for an aftermarket bumper cover the quality and fit of the aftermarket cover  wouldn't be a perfect fit which was Miquels concern the advisor said to him a new original cover would be a perfect fit but would cost a little more than the insurance allowed for the aftermarket. The end of the bumper was missing tabs and part of the outside face. Customer went with the aftermarket because of the difference of cost.