Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

636 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


PG
Pascal G.
Coventry, CT
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Sonia. She said everyone that works at this facility is very courteous and quick. The work turned out great as well.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 05/18/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

BG
Basilio G.
Vernon Rockville, CT
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Spoke with Basilio's wife. She said she was happy with the work this business performed.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 05/18/2018

Good afternoon,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

BB
Benjamin B.
Coventry, CT
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Benjamin said the technicians went above and beyond with service. The communication was good. They informed him of what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 05/10/2018

GOOD MORNING BEN,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

RH
Rob H.
Tolland, CT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Rob said he has been dealing with them for at least 20 years and has directed others to this business. The staff needs to continue to keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 05/10/2018

Good morning Rob,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JJ
Johan J.
Bolton, CT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Johan said the staff is straight forward and know what they are talking about. The service was great and everything is working fine now.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 05/10/2018

Good morning Johan,

always a pleasure,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

TA
Tony A.
Manchester, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Tony said the business was very courteous. He also said he was in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/23/2018

Good morning Tony,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

WB
WILLIAM B.
Manchester, CT
INFINITI G35 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Great location and wonderful staff.
Very quick and courtious experience!
Ed C., General Manager from Bolton Motors responded on 04/16/2018

Good morning William,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

WM
WAYNE M.
Columbia, CT
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Quick friendly professional service
Quick friendly professional service
Ed C., General Manager from Bolton Motors responded on 04/16/2018

Good morning Wayne,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

SM
Samuel M.
Vernon Rockville, CT
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Samuel said the employees did what he asked them to do and were honest. He brought in some old parts to put on his vehicle and it took a little longer than the estimated time, but he was not charged extra.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/19/2018

Good morning Sam see you friday for your appointment,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

PC
Patricia C.
Coventry, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Patricia said she did not have to make an appointment. She dropped off the vehicle and the vehicle was ready very quickly. Everything was very pleasant and there were no hassles.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/17/2018

Good morning Patricia,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

HS
Herbert S.
Bolton, CT
Lincoln Mark VIII
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Herbert said the experience was good. He went there for the emissions test. They took care of him and got it done.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/13/2018

Good morning Herbert,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

SB
Sarah B.
Manchester, CT
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Sarah said they were timely and they do a good job at explaining the work.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/13/2018

Good morning Sarah,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

GP
Graham P.
Coventry, CT
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Graham said the staff were very personable, likable, and that they smiled a lot. He said he felt comfortable at the business.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/12/2018

Good morning Graham,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

EL
Ernie L.
Bolton, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Ernie said they provide fast and efficient service.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/11/2018

Good morning Ernie

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

KR
KEITH R.
Manchester, CT
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Emissions Test
Fast and courteous... Comfortable waiting area.
Ed C., General Manager from Bolton Motors responded on 04/10/2018

Good morning Keith

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JS
James S.
Ellington, CT
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
James said they are receptive to his questions and he appreciates that. He said its a good place to go.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/10/2018

Good afternoon James,

always great to see you,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

SN
Samantha N.
Bolton, CT
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with Samantha's husband. He said the facility did what they said they were going to do when they said they were going to do it.
This review was collected via phone interview by Customer Research Inc.
Ed C., General Manager from Bolton Motors responded on 04/06/2018

Good morning 

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

OF
ORVILLE F.
Bolton, CT
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
My results
They do an excellent job at a reasonable price.
Ed C., General Manager from Bolton Motors responded on 04/05/2018

Good morning,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JP
JOHN P.
Bolton, CT
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Emissions
First time using Bolton Motors.
Great customer service, friendly, very knowledgeable.
Definitely will be using them again.
Ed C., General Manager from Bolton Motors responded on 04/02/2018

Good Morning John,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

EH
EDWARD H.
Manchester, CT
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Everything on time and done well.
Much better than taking Tahoe to the dealer.
Ed C., General Manager from Bolton Motors responded on 04/02/2018

Good Morning Ed always good to see you,

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

Displaying Review 81 - 100 of 636 in total