Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

951 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago

Reviews


LB
LUD B.
Bonita, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Honda
Bonita valley auto care saved me on a rainy night . It was pouring rain when my car would not start. I called triple aaa and luckily I work at Kaiser Bonita. It was my top choice to have the car towed there . In the past I had the best experience with Ronnie .He has always been so helpful . The Kaiser docs have had great service too. It’s so nice to know that we can leave our car and go back to work knowing we will get it fixed in the most prompt and honest shop .
Thanks so much for having my car In tip top shape . This is why we come back . What an awesome shop.

JG
Joe G.
Bonita, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Joe said they do quick and good service and they're straight forward with their diagnosis . Also he said they're a great group of guys
This review was collected via phone interview by Customer Research Inc.

LB
LA KIMBA B.
Valley Center, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great Service!!
My husband and I always get great service from Bonita Auto Care!! We love Ronnie and his staff!

CH
Carl H.
Chula Vista, CA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Carl said they were good.
This review was collected via phone interview by Customer Research Inc.

EA
Elizabeth A.
Bonita, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Spoke with Linda. She said all of her vehicle maintenance is taken care of at this facility. They were fair and did an excellent job.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Chula Vista, CA
Buick Park Avenue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Paul said the service was slow but the work was accurate.
This review was collected via phone interview by Customer Research Inc.

DR
Derrick R.
Bonita, CA
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Derrick said the business did a good job and repaired the vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
La Jolla, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Charles said the staff at this business was friendly. They fixed his problem and were efficient.
This review was collected via phone interview by Customer Research Inc.

AR
Adrian R.
Chula Vista, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Adrian said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

RA
Ruth A.
Bonita, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Spoke with Frank. He said Andy was very friendly and explained the problems that the vehicle had as well as finishing the service within a day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
San Diego, CA
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018
Oil change
1st time oil change
They include labor to what the others don’t charge for

NC
Nancy C.
Bonita, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Nancy said the business fixed her vehicle and its running smoothly now. She is very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Chula Vista, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Joe said the service was good. The employees were professional, courteous, and went out of their way to help him out. The follow up was exactly the way he expected. He got a Triple A discount. This business took care of the smog sensors and fixed the problem. This is the only thing the business has done for him, but he would recommend the business for this type of work.
This review was collected via phone interview by Customer Research Inc.

CD
Chad D.
Chula Vista, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Chad said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RL
Ron L.
Bonita, CA
Mercedes-Benz Metris Cargo Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Ron said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ML
MARIA L.
Chula Vista, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Customer service
Customer service (Andy) Andy has been a great help with my car. I'm very happy to take my car where someone will fix the problem. Thank you

JM
Jessica M.
Bonita, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jessica said the customer service is nice, they give her a ride home, and a postcard of upcoming services that the vehicle will need.
This review was collected via phone interview by Customer Research Inc.

AJ
Annesha J.
Chula Vista, CA
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Annesha said the service was timely and the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

MS
Moath S.
Chula Vista, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Maoth said he really likes the business and the work they did.
This review was collected via phone interview by Customer Research Inc.

LV
Lourdes V.
San Diego, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Lourdes said everything was fine.
This review was collected via phone interview by Customer Research Inc.