business image

Bonita Valley Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,211 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally confident that Bonita Valley Auto Care is the best option in town! ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(619) 475-1714

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
3995 Bonita Rd Bonita, CA 91902-1230
Bonita Valley Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,211 Reviews)

NF
gravatar
NENA F.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/21/2013
verified customer Verified Customer
Very slow.
I made an appointment at 2:00 and got there at 1:30. Checked in waited for over an hour just for a smog check. I have to talked to the people I made the check in at least 2 times. Did not apologized for the slow service.
Not Recommended
Bill B. from Bonita Valley Auto Care responded on 05/23/2013 03:22 PM
First of all thank you for the review. I'm very sorry that we didn't meet your expectations and start your vehicle 30 min. before your scheduled appointment. I don't think they thought an apology was in order since smog was done on time at 2:30 pm. We try to give the best customer service possible but we have to honor other appointments as well.
Service Coupons and Posts
🌟 We're revved up by your 5-star review, Maria! 🚗💨 Thanks for cruising by and for the stellar feedback. We're here to keep your ride in top gear! #HappyCustomers #AutoCare
Learn More


Thanks for the great review! 🤩 We appreciate your trust in us to provide honest and upfront service. #Bonita #AutoCare #Trustworthy 🔧
Learn More

Thanks for the great review, Michael! 🤩 We're so glad you had a great experience with our crew. #Bonita #AutoCare #ProfessionalCrew
Learn More

Thanks for the great review, Edward! 🤩 We're glad you had a smooth experience getting your smog check. #Bonita #AutoCare #SmogCheck
Learn More

Thanks for the great review, Gloria! 🤩 We're so glad you had a great experience with us. #Bonita #BonitaValleyAutoCare 🚗
Learn More

Thanks for the kind words, Dane! 🤩 We're glad to have been your go-to for nearly 10 years! 🤝 We strive to always underpromise and over deliver. 💯 #Bonita #BonitaValleyAutoCare
Learn More


Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.