business image

Bonita Valley Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,216 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally confident that Bonita Valley Auto Care is the best option in town! ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(619) 475-1714

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
3995 Bonita Rd Bonita, CA 91902-1230
Bonita Valley Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,216 Reviews)

AC
gravatar
ALAN C.
Bonita, CA
Chevrolet El Camino
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/11/2014
verified customer Verified Customer
upset
My vehicle has been passing smog tests since the 1980's. Even thought it passed the emissions tests, their tech said the catalytic converter did not "look right". The same ont that passed the tests 2 years ago. I have lost confidence in their judgement.
Not Recommended
Bill B. from Bonita Valley Auto Care responded on 01/13/2014 07:42 PM

  Alan, the state has become more strict on catalytic converter replacement.  We are required to check replacement catalytic converter serial numbers to be sure they match the vehicle they are installed on. This converter should be authorized by the referree and a door label should be installed so you will not have inspection issues in the future. I appologize for the inconvenience but the state requirements have my hands tied.  I would hate to have you lose your confidence in us because of the state smog laws. 

Service Coupons and Posts
🌟 We're thrilled to have earned your trust, and we're so glad Ronnie could provide you with exceptional service! Thank you for choosing Bonita Valley Auto Care for your Jeep Wrangler. 🚗 #CustomerAppreciation #BonitaValleyAutoCare
Learn More

🌟 We're revved up by your 5-star review, Maria! 🚗💨 Thanks for cruising by and for the stellar feedback. We're here to keep your ride in top gear! #HappyCustomers #AutoCare
Learn More


Thanks for the great review! 🤩 We appreciate your trust in us to provide honest and upfront service. #Bonita #AutoCare #Trustworthy 🔧
Learn More

Thanks for the great review, Michael! 🤩 We're so glad you had a great experience with our crew. #Bonita #AutoCare #ProfessionalCrew
Learn More

Thanks for the great review, Edward! 🤩 We're glad you had a smooth experience getting your smog check. #Bonita #AutoCare #SmogCheck
Learn More

Thanks for the great review, Gloria! 🤩 We're so glad you had a great experience with us. #Bonita #BonitaValleyAutoCare 🚗
Learn More

Thanks for the kind words, Dane! 🤩 We're glad to have been your go-to for nearly 10 years! 🤝 We strive to always underpromise and over deliver. 💯 #Bonita #BonitaValleyAutoCare
Learn More


Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.