Bonita Valley Auto Care

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

801 Reviews

ReScore Reviews™ (2)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 3 days ago
Review for Bonita Valley Auto Care
JARED K. on 06/18/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Fixed the problem, may have caused a new one"
Alternator needed to be replaced. They also replaced the belt for no additional labor cost. Got 5 miles from the garage before the car started overheating. Added coolant which completely drained within a mile. Turns out a thermostat/coolant connection next to the new alternator was broken and caused all coolant to drain out. This shouldn't have happened, or at least should have been caught by the garage before they gave the car back to me.
Vehicle: BMW M3
Service Date: 06/10/2014
Review Created: 06/18/2014 02:43 PM
Bill B. at Bonita Valley Auto Care responded on 06/19/2014

I'm sorry for what you had to go through with your vehicle after we had replaced the alternator.  I assure you that we test drove the vehicle prior to you picking vehicle up and there were no signs of leaks or overheating. If the thermostat was broken we would have had a big puddle of coolant at our facility prior to pickup and you would have been contacted. Sorry for your inconvenience.