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Bonita Valley Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,211 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bonita, we are totally confident that Bonita Valley Auto Care is the best option in town! ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(619) 475-1714
Opening in 52 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
3995 Bonita Rd Bonita, CA 91902-1230
Bonita Valley Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,211 Reviews)

DF
gravatar
DANIELLE F.
Chula Vista, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/03/2014
verified customer Verified Customer
2006 Volvo S40
Brought my girlfriends car in after it died across the street from your shop. The alternator was burned out, so i assumed it would be an easy fix, and not too expensive. The quote given to her was for an alternator, a battery, and an oil change for $900. The price quote for the alternator alone was in the area of $350, and the one i bought from napa was $250. The battery didn't need to be replaced, and we still have 2,000 miles left on the oil (which was crystal clear by the way) before we need to change it out again. I am disgusted by your business' attempt to swindle a female customer, and it is you that gives mechanics everywhere a bad reputation. I have been in aviation maintenance for 10 years, certainly no stranger to a car engine, yet the gentleman at the counter was doing his best to try and talk me into going through with your recommendations. No thanks. I understand you need to make some money in the process, but what your business tried to do was wrong.
Not Recommended
Bill B. from Bonita Valley Auto Care responded on 11/05/2014 07:44 PM

I'm sorry if my advisor didn't meet your expectations.  I reviewed the service order and spoke with the service advisor to hopefully clear up any wrong doings.  If I am inaccurate please email me directly at bonitavalleyautocare@gmail.com. He spoke to the gentleman about having the oil changed as it was a quart low and no oil change sticker was present. Also when our technician tested your battery with our Napa Mid-tronics tester it responded with battery failing.  Sometimes a battery will last longer, but best practice for quality repair would include battery with those readings. Once again I apologize for any inconvenience you may have endured.

Service Coupons and Posts
🌟 We're revved up by your 5-star review, Maria! 🚗💨 Thanks for cruising by and for the stellar feedback. We're here to keep your ride in top gear! #HappyCustomers #AutoCare
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Thanks for the great review! 🤩 We appreciate your trust in us to provide honest and upfront service. #Bonita #AutoCare #Trustworthy 🔧
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Thanks for the great review, Michael! 🤩 We're so glad you had a great experience with our crew. #Bonita #AutoCare #ProfessionalCrew
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Thanks for the great review, Edward! 🤩 We're glad you had a smooth experience getting your smog check. #Bonita #AutoCare #SmogCheck
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Thanks for the great review, Gloria! 🤩 We're so glad you had a great experience with us. #Bonita #BonitaValleyAutoCare 🚗
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Thanks for the kind words, Dane! 🤩 We're glad to have been your go-to for nearly 10 years! 🤝 We strive to always underpromise and over deliver. 💯 #Bonita #BonitaValleyAutoCare
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