Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

898 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


WS
WILLIAM S.
West Chester, PA
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2014
Happy Car
Always able to get a convenient appointment; car is ready when I need it.

KT
Kevin T.
West Chester, PA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Kevin said John, Rich and Chad are some of the finest staff he has ever known.
This review was collected via phone interview by Customer Research Inc.

MH
MARYANNE-GREG H.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2014
Thorough and honest!!!
I never have to worry that they are 'finding' things that need repair. I will need tires shortly but I don't need them now, so they didn't make it an imminent problem but they could have. Have been going there for years ~ always top notch!

CL
Carol-rick L.
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2014 Category: Service
Rick said he has been doing business with this facility for many years and he is very happy.
This review was collected via phone interview by Customer Research Inc.

DK
Dorothy K.
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2014 Category: Service
Dorothy said the service was great and excellent.
This review was collected via phone interview by Customer Research Inc.

AC
ANGELINA C.
West Chester, PA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2014
friendly service
Everyone there goes above and beyond to make whatever is wrong right without trying to over sell you. You can trust them

JT
JOEL/THELMA T.
Thornton, PA
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2014
Trust Worthy
John is the best "Car Doctor" I have ever had and I trust his expertise and advice. Several years ago the motor broke on our vans retractable antennae and would have cost about $800 dollar to replace. John suggested a different alternative due to the age and mileage of our vehicle that still worked and cost me $15.00. Finding a "Car Doctor" you trust is as important as finding a good doctor you trust and we feel blessed to have found John seven years ago when we moved to the area.

JL
JOHN-KAREN L.
West Chester, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2014
Toyota RAV
Have been more than satisfied with the continued good service John provides.

JK
JOSEPH-IRENE K.
West Chester, PA
Acura 3.5RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014
Honest with the customer
I've been dealing with John and Chad for years and my wife and I feel very comfortable when they recommend work on our cars.

ER
Eileen R.
Chadds Ford, PA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Eileen said she has been doing business with this facility for years and she has always been very happy.
This review was collected via phone interview by Customer Research Inc.

BG
Brenda G.
West Chester, PA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Brenda said that the service is good and she trusts her mechanic.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
West Chester, PA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2014 Category: Service
James said he likes their service and they are excellent.
This review was collected via phone interview by Customer Research Inc.

JA
JENNIFER A.
Phoenixville, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2014
Great Customer Service
Customer Service , responsiveness

EB
ELIZABETH B.
Thornton, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2014
John, Chad and entire staff
I love this place!

JC
Joseph C.
Darby, PA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2014 Category: Service
Joseph said the facility got him in and out in a timely fashion and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JV
JOAN V.
Glen Mills, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2014
Great Service!!
John and his crew did a great job taking care of my brakes. The best part was how they worked together to get it finished, since I had to wait there until the job was done. That was so appreciated!!

KS
Katharine S.
Thornton, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2014 Category: Service
Spoke with Ed. He said this was his first visit to the business and it was excellent.
This review was collected via phone interview by Customer Research Inc.

RR
Roberta R.
West Chester, PA
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2014 Category: Service
Roberta said they are good.
This review was collected via phone interview by Customer Research Inc.

DA
Douglas A.
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2014 Category: Service
Spoke with Cara. She said the service was great.
This review was collected via phone interview by Customer Research Inc.

JW
JAMES W.
Christiana, PA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2014
Great, Honest People!
i have been with John for >10yrs. He's always willing to explain/show you the issues to help you understand everything better. Repairs stay repaired. :)