Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

882 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


BM
Bruce M.
Coatesville, PA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013 Category: Service
Bruce said he didn't have any problems. Everything went smoothly and they had his vehicle ready before he got off work, so he could drive home.
This review was collected via phone interview by Customer Research Inc.

PM
Phillip M.
Langhorne, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2013 Category: Service
Spoke with Jerry. He said there were no problems and this business was very fair.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
West Chester, PA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013 Category: Service
Susan said she has always been happy with the service. This business is very fair.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Glen Mills, PA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013 Category: Service
Larry said this business is very friendly and explained what was done on his vehicle. He said this business is good about offering alternatives.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
West Chester, PA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2013 Category: Service
Spoke with James' wife. She said the service is extremely fast. She is always very satisfied with the service. She said she switched to this business because an employee was part of another business she had been going to for over 30 years. She said she trusted this business because of that employee and this business is just as good as the business she was at before.
This review was collected via phone interview by Customer Research Inc.

SK
STACIE-STEVEN K.
West Grove, PA
BMW 540i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2013
Car riding smoother
After the suspension repairs, two new tires, and tire rotation - it feels much better. Thank you. Driving an older car requires that I trust the shop that is maintaining it - that is why I have come to John's shop for the past 13 years - and why my Dad did so for the 15 or 20 years prior to that.

TP
Thomas P.
West Chester, PA
Eagle Summit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2013 Category: Service
Thomas said that the repairs took a long time because the vehicle is old and parts are hard to find. He did not mind the delay and appreciated the business taking the time to make sure the repairs were accurate.
This review was collected via phone interview by Customer Research Inc.

SM
Sabrina M.
Philadelphia, PA
Saturn Ion 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2013 Category: Service
Spoke with Jonathan. He said the business was very responsive, they are always honest and he appreciates the help they gave him.
This review was collected via phone interview by Customer Research Inc.

WR
Walter R.
Chadds Ford, PA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2013 Category: Service
Walter said he has been going to this business for twenty years. They do a good job.
This review was collected via phone interview by Customer Research Inc.

BS
BAUMAN S.
Coatesville, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2013
very personal
am trusting them with my eyes closed...

RD
RONALD-PATRICIA D.
West Chester, PA
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2013
Good Service
Takes care of issues as required and seeks permission prior to doing unplanned work.

BC
BILL-LORI C.
Thornton, PA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2013
Work is always done right the first time.
They are honest and fix what needs to be fixed. They always charge what they estimate and rarely ever have to go back for the same problem.

MT
MICHELE T.
Exton, PA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2013
Honda
Awesome service!

JF
John F.
West Chester, PA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2013 Category: Service
John said he was very satisfied with the service he received. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

RL
RICHARD E L.
Glen Mills, PA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2013
Customer Service!
Honest and Dependable...! Bravo!

WS
WILLIAM S.
West Chester, PA
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2013
Prompt and reliable service
I had been with Trego and Tom Donovan before coming to Boss. I have always received great service at all of these places.

PN
PAUL- LEISA N.
West Chester, PA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013
Helpful, upfront & fair service!
As always, the best place to go for service!

DW
Donna W.
CHADDSFORD, PA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Spoke with Donna. She said the mechanics at this business are the best and they are the only business she trusts. She said nobody else touches her vehicles.
This review was collected via phone interview by Customer Research Inc.

LC
Lori C.
Thornton, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2013 Category: Service
Lori said this business got her in right away. They were accommodating, and the vehicle was ready on time. The vehicle was also fixed correctly.
This review was collected via phone interview by Customer Research Inc.

TB
Timothy B.
West Chester, PA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2013 Category: Service
Timothy said everything was good except one of the parts was more expensive than they estimated so the cost to him was a little higher.
This review was collected via phone interview by Customer Research Inc.