Reviews
JW
JOHN W.
Coatesville, PA
BMW 3 Series
Verified Customer
Excellent service
Excellent service. Was able to get me in right away and find the problem with my vehicle, saving me a lot of money in the process. Everyone I dealt with was professional and personable. Will definitely be using in the future,.
Recommended
AB
Angel B.
West Chester, PA
Saab 9-7X
Verified Customer
Angel said the business is great. She trusts their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
RG
RITA G.
Downingtown, PA
Nissan Altima
Verified Customer
Best service all the way around
Chet and his staff have been servicing my car since Chet took over the business several years ago. I wouldn't go anywhere else. They are reliable, trustworthy, affordable and stand behind their work. My brake light came on suddenly so I just stopped by this morning. They took care of the problem quickly and without an appointment. Thanks Chet for always taking such good care of me (and my car.) I recommend them to everyone I know!
Recommended
JH
Joseph H.
Glen Mills, PA
Chevrolet Silverado 3500HD
Verified Customer
Quality
I’ve been with Boss since the very beginning. I have too many cars and Boss tends to all there needs. No job seems too big. Nice people work there. Nice shop. Just nice everything. Just simply quality...
Recommended
Verified Customer
West Chester, PA
Ford Focus
Verified Customer
🙏🏻
It’s always something that you don’t see that can get you and you always find it. Thank you!
Recommended
MG
Mark G.
Thornton, PA
Lincoln MKC
Verified Customer
Professional Reliable and Fair Priced
Would be hard to find a more knowledgeable, honest and reputable automotive repair!
Recommended
BS
BRUCE S.
West Chester, PA
Honda Civic Si
Verified Customer
Fine Work
Very professional group, quick and correct service the first time. Great group of guys
Recommended
DL
DARIA L.
Downingtown, PA
GMC Acadia
Verified Customer
Expert service and great price
I am so happy I took my car to Boss. I can trust them to figure it out quickly and honestly. The Engine Light could mean anything and especially in an older car like mine. Thank you!
Recommended
TB
TARA B.
Coatesville, PA
Ford Edge
Verified Customer
The best mechanic in Chester county!
I do not take my car anywhere else. I am treated with respect, and after years of feeling like there were no honest auto shops around, boss automotive delivers amazing honest service every time! Prices are transparent and they explain problems in a clear concise way. I feel like I am a valued client, not a quick buck! They have earned my business gladly for all my auto maintenance needs!!!
Recommended
TA
TAIMUR A.
Downingtown, PA
BMW 5 Series
Verified Customer
The team felt just like family to me!
I was referred over to Boss by another shop for a problem we've been trying to chase for almost 2 years. It's a BMW which was worked in by inexperienced mechanics who had no idea what they were doing. I had the vehicle serviced a BMW independent mechanic, who could not figure out what was wrong, neither did my local BMW dealer. I spoke with Ken at Boss automotive and instantly felt at ease. These guys were extremely patient and empathetic, I was frustrated as I could not figure out what would cause the driveline vibration. The team however suggested we try and rotate the driveshaft by one turn and then put it back together. That's it, problem was fixed. The first shop had knocked the driveshaft out of balance, which Boss Automotive was able to correct. I'm pleased with their service.
Recommended
DM
DAVID M.
Exton, PA
Nissan Altima
Verified Customer
Personal Service
Chet and crew are friendly, fair, honest and knowledgeable. They stand behind their work and truly care about customer satisfaction. Highly recommend Boss Automotive!
Recommended
JH
JARRYD H.
Exton, PA
Subaru XV Crosstrek
Verified Customer
Reliable w/ quick turnaround
These guys always have your vehicle back to you as soon as possible. Excellent service. Reliable.
Recommended
JV
JACQUELINE V.
Lancaster, PA
Dodge Pickup
Verified Customer
Very happy would not go anywhere else....
The best...Customer Service is great. Everyone is friendly and the service is available around my schedule.
They tell you what needs to be done with no pressure.
I would recommend Boss Automotive to all my family and friends.
They tell you what needs to be done with no pressure.
I would recommend Boss Automotive to all my family and friends.
Recommended
RA
RONALD A.
Downingtown, PA
Volkswagen Jetta Sedan
Verified Customer
Awesome shop
I travel about 30 minutes to Boss Automotive and pass at least 20 other repair shops but I wouldn’t take my cars any place else.
Recommended
BP
BOB P.
West Chester, PA
Audi A5
Verified Customer
Great People! Top-Notch Service!
As soon as you walk in you know you're in the right place. Ken makes you feel comfortable, takes the time to make sure he understands what you need and offers sound advice and recommendations. Most important they get it right the first time. No surprises or hidden charges. Thanks guys!
Recommended
AS
ALEX S.
Parkesburg, PA
Hyundai Santa Fe
Verified Customer
Usual great service!!
Chet once again took care of me quick and efficiently always with reasonable prices! Thanks again!!
Recommended
CB
CHANDLER B.
Coatesville, PA
BMW 745Li
Verified Customer
The owner!!!!!!
First of all I want to say Thank You Chet and your Staff for your Awesome service. I've know Chet for 30yrs plus. Honest guy and has always been. I knew he would diagnose my vehicle properly and give me the correct diagnosis. Again I want to Thank Boss Automotive for your "Awesome "Service!!!!!
Recommended
LM
LAURA M.
West Chester, PA
Nissan Titan
Verified Customer
LIKE FAMILY!
These guys take care of not only me, but a good amount of my friends and coworkers. They make sure my truck is always safe, always in good health, and give me a few good laughs while i’m there. They are like family to me, especially the way they care about my safety. Ken and Chet, and their team, are very knowledgeable and always know what the vehicle needs. I can’t thank them enough for what they do for me and our community!
Recommended
CH
CHRIS H.
Downingtown, PA
Toyota RAV4
Verified Customer
Great service!!
Chet was able to accommodate us on very short notice. His quote to replace my O2 sensor was spot on and he even took care of my oil change! Great service at a great price and extremely reliable and trustworthy!!!
Recommended
Chet H. from Boss Automotive responded on 01/11/2019
Thanks chris, we look forward to taking care of all your automotive needs.
JM
JOSEPH-CHRISTY M.
West Chester, PA
Jeep Wrangler
Verified Customer
Great people
I came in without an appointment as my car was leaking fluid. They fixed it the same day. They were there long after the shop had closed finishing up paperwork. Truly committed to customer satisfaction. We take all three vehicles there and would never go anywhere else.
Recommended