Reviews
Verified Customer
West Chester, PA
Honda Accord Wgn
Verified Customer
Where is the leak?
The mechanics were very thorough in searching for the oil leak to the extent that when it could not be found they cleaned up the motor above and below so that within a few days the leak should become apparent. The service is always thorough. It is a pleasure doing business with Boss.
Recommended
CF
Christopher F.
Phoenixville, PA
Hyundai Accent
Verified Customer
Christopher said the staff are great people. He has used this facility since they came to town.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Joseph P.
Norristown, PA
Ford F-150
Verified Customer
Joseph said the staff at this business was very kind and courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Duane S.
Parkesburg, PA
Chevrolet Malibu
Verified Customer
Duane said the business resolved his issue. They were quick, the staff was courteous, and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
ALEX S.
Coatesville, PA
Chevrolet Silverado 1500
Verified Customer
Personable and Reliable
Once again, Chet, Ken, and crew did a great job on my vehicle...everyone there is personable and ready to help. Reliable repairs at a reasonable price..you can't beat'em! Will recommend Boss to anyone asking about repairs.
Recommended
SK
SCOTT K.
West Chester, PA
INFINITI QX56
Verified Customer
Kramer review
Great service, knowledgable staff, met my expectations.
Recommended
MM
MARIA M.
Coatesville, PA
Toyota Camry
Verified Customer
They are people friendly and I'm content with their service.
They have went above & beyond to make sure My Lil Suzi runs. Thank you so much I Appreciate it!
Recommended
BM
Bonita M.
Elverson, PA
Subaru Forester (Natl)
Verified Customer
Bonita said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jason D.
Pennsylvania
Mercury Mariner
Verified Customer
Jason said the employees completed everything he asked for. They completed service at a reasonable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
LB
LAUREN B.
West Chester, PA
Honda CR-V
Verified Customer
Great shop I highly recommend
Boss is always on point with everything and they are super nice. I feel so much better taking my car to them over somewhere else.
Recommended
KH
Kenyon H.
Philadelphia, PA
GMC Yukon
Verified Customer
Kenyon said August of last year he went to get his air conditioner fixed and paid $140.00 for the service. He said he only used it for 2 months and just recently he went back to them for the same problem and it is still not resolved, so and the staff said they would need to charge him an assessment fee. He said they could have at least offered a discount for the fee and the communication was poor but the staff is friendly.
This review was collected via phone interview by Customer Research Inc.
Chet H. from Boss Automotive responded on 08/20/2018
2 issues with this review, when we did the evacuate and recharge last august we informed you that we could not find a leak and we added dye, if the a/c stops working come back so we can check for the dye and pinpoint the leak. #2 why wait over a full year to come back in if it stopped working after 2 months? you waited 14 months to bring it back. on this visit i told you that the rear lines had a small trace of dye but i could not be sure that was it because most of the dye had been washed off.
AH
Alice H.
West Chester, PA
Honda Ridgeline
Verified Customer
Alice said they have been customers for several years . They know her and her vehicle. They are reliable and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
IR
Isaiah R.
West Chester, PA
Chevrolet Malibu
Verified Customer
Isaiah said the business does a good job. They were very patient with him.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Rudy B.
Downingtown, PA
Nissan Murano
Verified Customer
Rudy said the business did what he asked them to do in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
LB
Lauren B.
West Chester, PA
Honda Civic Sdn
Verified Customer
Lauren said the business was courteous, fast and also friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
RL
Richard L.
West Chester, PA
Pontiac Vibe
Verified Customer
Richard said the business provides great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
GC
Georgina C.
Malvern, PA
Chevrolet Suburban
Verified Customer
Georgina said they were nice people, it was great service and they were convenient
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
RAYMOND R.
Thornton, PA
Jeep Wrangler
Verified Customer
Annual inspection
Great fast work. Found a couple of issues I had missed and provided good recommendations for repair.
Recommended
MH
Mitzi H.
West Chester, PA
BMW 5 Series
Verified Customer
Mitiz said, this business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PS
Pat S.
West Chester, PA
Audi A4
Verified Customer
Pat said that everything at this business is fine and good. He has been going to them for over 15 years.
Recommended
This review was collected via phone interview by Customer Research Inc.