Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

279 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


NO
Nathan O.
Royal Oak, MI
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Nathan said they were fast, friendly, and efficient. The business squeezed him in and got the job done.
This review was collected via phone interview by Customer Research Inc.

BJ
Bonnie J.
Martinez, GA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Bonnie said she always has great experiences at this facility.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Sugar Land, TX
Nissan Maxima
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/11/2017 Category: Service
Michael said the repairs they performed did not work.
This review was collected via phone interview by Customer Research Inc.

SS
Sara S.
Grovetown, GA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Sara said they had to order the tires and it ended up taking 2 days. They're very well mannered and nice to work with.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Augusta, GA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
John said this business provided good, timely service.
This review was collected via phone interview by Customer Research Inc.

DJ
Deborah J.
Augusta, GA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2017
DEJ
Competency and honesty

EL
Eddie L.
Augusta, GA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017
Oil Change
Professional staff that are honest and friendly. If they can find a cheaper option they will try to look out for you.

JE
Jim E.
Augusta, GA
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Jim said he was happy with the service, they were quick and they did well.
This review was collected via phone interview by Customer Research Inc.

JL
Judy L.
Appling, GA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017
Excellent Service
Wouldn't go anywhere else in Augusta. On time, great auto service every visit. Customer service desk is always polite when answering my questions and keeps me up to date while waiting for service completion.

VA
Virginia R. A.
Augusta, GA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017
convenient competent service
close by, helpful employees, know how to repair car, explain options

TM
Tommy M.
Martinez, GA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017
Efficient, friendly service
I have done business with the Boy Scout Road folks for over 30 years and during that time have found them to be trustworthy and dependable. They provide prompt service and have always provided excellent mechanical service to my vehicles.

BL
Boyd and Pam L.
Augusta, GA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2017
You still ha e the friendly and efficient service that Beatties did. Appreciated the rides to and from home.
A plus

ER
Ed R.
Augusta, GA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Spoke with Ed's wife. She said she has no problems with this business, they are honest and they do good work.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
Augusta, GA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Pat said she was pleased with this business' services.
This review was collected via phone interview by Customer Research Inc.

WS
Wendy S.
North Augusta, SC
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
Fantastic As Always
I don't take my cars anywhere else even though they aren't open on the weekends, I will find a way to make it work to make sure they are the ones servicing my vehicle. Trustworthy and efficient, just what I like in a business.

BH
Betty H.
Augusta, GA
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Betty said this business does whatever they need to do to get the job done. They go out of their way even if they have to do extra things.
This review was collected via phone interview by Customer Research Inc.

SM
Sandra M.
Albany, GA
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Sandra said her visit was great, they're very responsive and they provided a loaner. She's being going there for 20 years, they're a great group of staff to work with and they provide good service.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
Martinez, GA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Great customer Service
The employees of Boy Scout Road Tire and Auto are some of the most conscience folks in the Automotive Industry, I can't say enough about their dedication to customer service and their integrity. When you have to take your vehicle in for service it's always at an inopportune time however, these folks understand that and really go out of their way to ensure that your concerns are addressed in a courteous and prompt manner, completing the necessary work in a timely manner thus inconveniencing the customer for the least amount of time. All this while keeping the costs as reasonable as possible. Would I recommend them? You bet your life I would!

SE
Shelby E.
Augusta, GA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Shelby said the staff was very personable. They made an effort to get to know her. They provided the best price and sufficiency.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Evans, GA
Infiniti G37
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Mike said they were polite and they did everything in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 279 in total