ReScore Reviews™ (44)

ReScore
Overall Rating 3.5227291/5Overall Rating 3.5227291/5Overall Rating 3.5227291/5rating 3.5227291rating 3.5227291
Original
Overall Rating 2.22727/5Overall Rating 2.22727/5rating 2.22727rating 2.22727rating 2.22727
88% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Cari R. on 10/06/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"never received call about car and service dept closed"
No communication/ poor customer service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/06/2017 05:55 PM
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Michael S R. at Brandon Hyundai responded on 10/07/2017

thank you for your feedback. we appreciate your business! WE APOLOGIZE FOR YOU RINCONVENINEC AND ARE COMMITTED TO SERVING YOU BETTER

Walter C. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
Was in and out less than an hr
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/06/2017 05:13 PM
Luis M. on 10/06/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Liars"
Worst people to deal with, just bad experiences in general
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/06/2017 02:22 PM
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Michael S R. at Brandon Hyundai responded on 10/07/2017

WE APOLOGIZE FOR YOUR EXPERIENCE. I BELIEVE YOUR VEHICLE IS BACK IN FOR THE CHECK REPAIR AND PART IS BEING INSTALLED AS WE SPEAK. WE HOPE TO CONTINUE BEING YOUR SERVICE PROVIDER AND ARE COMMITTED TO GIVING YOU A BETTER EXPERIENCE MOVING FORWARD.

Natalie C. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mario always takes care of me I never tries to sell me anything I don't need and they treat me like I'm a friend or family"
Mario is awesome. Perfect service. He treats me like I'm his own family or a friend.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/06/2017 06:14 AM
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Michael S R. at Brandon Hyundai responded on 10/06/2017

thank you for your feedback. we appreciate your business!

Mike G. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Corey's communication provide me "
Great service was provided all the way
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 10/06/2017 05:01 AM
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Michael S R. at Brandon Hyundai responded on 10/06/2017

thank you for your feedback. we appreciate your business!

Sandra V. on 10/06/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"location too small"
this location is too small and outdated. Hard to get through the parking lot and get to the service area and once your car is done, very tight to drive out of the parking area. Location cannot accommodate all the cars they are working on each day.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/06/2017 04:35 AM
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Michael S R. at Brandon Hyundai responded on 10/06/2017

GOOD MORNING AND THANK YOU FOR YOUR FEEDBACK. THE 5 STAR RATING SOLELY RATES CRAIG YOUR ADVISOR. WE ASK THAT YOU RESCORE HIM. ALSO, WE ARE IN THE PROCESS OF ENLARGING ARE CUSTOMER LOUNGE.

Verified Customer on 10/05/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Too small of a space overall"
The waiting room could be improved, with more seating and more options in coffee and drinks
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 08:17 PM
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Michael S R. at Brandon Hyundai responded on 10/06/2017

thank you for your feedback. we appreciate your business!

Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
Everyone is working as one!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 01:58 PM
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Michael S R. at Brandon Hyundai responded on 10/05/2017

thank you for your feedback. we appreciate your business!

Vanda G. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Aaaaasaa"
Ddddddddd
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 01:48 PM
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Michael S R. at Brandon Hyundai responded on 10/05/2017

thank you for your feedback. we appreciate your business!

Chad Z. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They did what they said they would do, in time."
The people were friendly and took care of my needs as they said they would and on time.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 12:43 PM
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Michael S R. at Brandon Hyundai responded on 10/05/2017

thank you for your feedback. we appreciate your business!

Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service.."
Great friendly staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:39 PM
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Michael S R. at Brandon Hyundai responded on 10/05/2017

thank you for your feedback. we appreciate your business!

Ede O. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My mechanic doesn't push a lot of extras stuff on me. He tells me what is going to need attention in the future, that way, I've time to budget."
I think they work on all brands of cars.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 09:42 AM
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Michael S R. at Brandon Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIAT YOUR BUSINESS.

Ronald T. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as always"
Entire service department is tops
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 08:46 AM
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Michael S R. at Brandon Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIAT YOUR BUSINESS.

John H. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You did everything scdeduled as promised and on time"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/04/2017 04:38 AM
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Michael S R. at Brandon Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIAT YOUR BUSINESS.

Verified Customer on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, got me in and out in a reasonable time."
Very friendly service techs.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/04/2017 01:52 AM
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Michael S R. at Brandon Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIAT YOUR BUSINESS.

Charles R. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
My Customer Service Agent was extremely helpful. Got my car taken care of and got me on my way.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 03:30 PM
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Michael S R. at Brandon Hyundai responded on 10/04/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIAT YOUR BUSINESS.

Donnalyn G. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very personable and friendly staff"
Always receive timely great service even w/o an appt.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/03/2017 03:08 PM
Toney F. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My advisor knows me and my vehicle "
Always fast and great service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 03:00 PM
Terri D. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EVERYONE IS VERY FRIENDLY....MY FIRST CAR WAS A 1986 HYUNDAI EXCEL"
AWESOME
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 01:34 PM
Sandra H. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty "
Mario has always been honest with me and my son on the servicing if our vehicles
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:27 PM
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