ReScore Reviews™ (49)

ReScore
Overall Rating 3.5306145/5Overall Rating 3.5306145/5Overall Rating 3.5306145/5rating 3.5306145rating 3.5306145
Original
Overall Rating 2.18367/5Overall Rating 2.18367/5rating 2.18367rating 2.18367rating 2.18367
88% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Toney F. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My advisor knows me and my vehicle "
Always fast and great service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 03:00 PM
Terri D. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EVERYONE IS VERY FRIENDLY....MY FIRST CAR WAS A 1986 HYUNDAI EXCEL"
AWESOME
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 01:34 PM
Sandra H. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty "
Mario has always been honest with me and my son on the servicing if our vehicles
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:27 PM
Davey M. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Decent "
No
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 11:10 AM
John S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Friendly service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 11:05 AM
Verified Customer on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
friendly place to go.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:41 AM
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Michael S R. at Brandon Hyundai responded on 10/03/2017

THANK YOU FOR YOUR FEEDBACK, WE APPRECIATE YOUR BUSINESS.

Sharlene J. on 10/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Staff was pleasant"
The staff did great but there is a lack organization or communication.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:26 AM
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Michael S R. at Brandon Hyundai responded on 10/03/2017

GOOD AFTERNOON SHARLENE, WE APPRECIATE YOUR BUSINESS AND FEEDBACK. THE 5 STAR RATING SOLELY RATES THE ADVISOR CRAIG. IF YOU FEEL THE HE TOOK GOOD CARE OF YOU WE ASK THAT YOU RESCORE HIM WITH THE 5 STAR RATING. WE ARE CURRENTLY REVIEWING OUR PRICING AND ADDING SUPPORT STAFF TO BETTER SERVE YOU. THANK YOU AGAIN FOR YOUR BUSINESS.

Joel D. on 10/02/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great salesman"
Julien A ' Tallah is a very nice person with good acknowledge in sales, I would definitely recommend him.
Service Date: 09/02/2017
Service Type:
Review Created: 10/02/2017 04:41 PM
Shirley B. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Enjoyed the experience."
Excellent good job!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 10:20 AM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIATE YOUR BUSINESS.

Ronald E. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Attention to detail and customer service.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/02/2017 09:59 AM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

THANK YOU FOR YOUR FEEDBACK, WE APPRECIATE YOUR BUSINESS.

Jamie B. on 10/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"usually get car back the same day"
They usually get us the car back the same day once we make an appointment. We always have to ask, and double check what they're doing, and discuss up front whether they'll be any costs to us. We don't want to get hit with surprises.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 10/02/2017 07:27 AM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIATE YOUR BUSINESS. TYPICALLY HYUNDAI WILL ONLY PAY US WHAT IS THE REC. OIL.  IF THE VEHICLE TAKES SYNTHETIC BLEN BUT THE FULL SYTHETIC IS A CUSTOMER REQUEST OR OPTION, HYUNDAI AMERICA WONT COVER IT. THE ADDITIONAL FULL SYNTHETIC ON YOUR VEHICLE WAS EXPENSED THROUGH US.

Stacey C. on 10/02/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Slow intake"
Alex was pleasant and professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 10/02/2017 06:24 AM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

WE APPRECIATE YOUR FEEDBACK. THANK YOU FOR YOUR BUSINESS.

Ricardo C. on 10/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good dealer"
They are friendly and professional
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 06:56 PM
Mark H. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alex is the best customer service worker and he always answera all your questions. "
I love my car. This is the third Hyundai we have bought there and we like the service center.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 05:13 PM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

THANK YOU FOR YOUR FEEDBACK. WE APPRECIATE YOUR BUSINESS.

BETSYE G. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
Been coming here for years. Service is excellent Great place to sit and have coffee. Alex in service is great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 06:25 AM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

THANK YOU FOR YOUR FEEDBACK

Thomas K. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brandon Hyundai is the only dealersip and service department I will go to for excellence in customer service"
Always a great experience any time I come in.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/30/2017 10:41 AM
Verified Customer on 09/30/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Tech doesn't return calls"
When came in for oil changed told the guy also my the traffic on my navigation was not working. He said he would have it checked out. When I picked up the car no one gave me an update on what had been done, if issue was fixed. When got in car found issue has not been fixed. Called service guy helping me, left a message asking him to call me back. Never heard from him.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/23/2017
Service Type: Repair
Review Created: 09/30/2017 04:58 AM
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Michael S R. at Brandon Hyundai responded on 10/02/2017

HELLO AMY. WE APPRECIATE YOUR FEEDBACK. I WILL LOOK INTO THIS AS TO WHY WE DIDNT REVIEW YOUR REQUEST. IT APPEARS YOUR ADVISOR WAS JAY.

Verified Customer on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service personnel listened to my concerns about time and was able to complete service within time limits."
I would recommend.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/23/2017
Service Type: Repair
Review Created: 09/30/2017 04:54 AM
Stuart K. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Mario always takes care of me and makes sure I feel like a valued customer
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/29/2017 07:56 PM
Victor R. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very likely to get a service even if you call for an appointment just a day before."
I was take my car to Brandon Hyundai for service. They are reliable and seems to know what they are doing. Besides, I never had an issue yet with my car.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/29/2017 12:47 PM
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Michael S R. at Brandon Hyundai responded on 09/29/2017

thank you for the feddback. we appreciate your business.

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