Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

480 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


TS
TRACEY S.
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014
Great Service and Great People
I have been going to Marty for years and have always received excellent service. Thank you!

PK
PATRICIA K.
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014
Always caring
We took our car in for a simple oil change before our trip for vacation. It was a last minute request and they were able to fit us in. In the process of doing a safety inspection the technician found our tires were badly worn.They were able to get us new tires and install them complete with an alignment even at the last minute. Bravo for taking care of the little things. I felt MUCH safer on our trip. Thank you.
Marty K. from Brandywine Auto Repair responded on 08/27/2014

Just glad we could keep you safe on your trip. Ejoy and see you when you get back.


MG
Mark G.
Newark, DE
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2014 Category: Service
Spoke with Lisa. She said they are always nice people and they have efficient service.
This review was collected via phone interview by Customer Research Inc.

CN
Cheryl N.
Newark, DE
Mercury Cougar
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2014 Category: Service
Cheryl said there are still some unresolved issues and she had to go back a few times. She chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 09/25/2014

Unfortunately, when your working on an older high mileage car, unforeseen problems can arise. Thank You for all your patience with us working through them.


SJ
Sharon J.
Newark, DE
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
Sharon said they do a really good job.
This review was collected via phone interview by Customer Research Inc.

CD
Chidi D.
Newark, DE
Mitsubishi Lancer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2014 Category: Service
Chidi said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

RF
Robin F.
Canton, PA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Robin said they did a great job and they were nice. They worked well with her.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 08/19/2014

I'm very glad we could get you back on the road after a long trip. Thank you very much for your review on Facebook about us.


JC
John C.
Newark, DE
Saturn SC2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Spoke with Judy. Judy said that they do great work.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 08/19/2014

Thank you very much for your review. It's always a pleasure to talk to you.


KY
Kathy Y.
Bear, DE
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Spoke with John. He said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 08/14/2014

We appreciate your review. We aim to please.


PS
PAM S.
Newark, DE
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014
Brandywine Auto
Friendly service, prices are pretty good,usually pretty timely although they could use one more mechanic on staff, and I don't have to wait for a week to get a vehicle in!
Marty K. from Brandywine Auto Repair responded on 08/07/2014

Sorry for the wait Pam, I'm working on a another Tech, its just hard finding good tech's.


NR
Nicole R.
Newark, DE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Nicole said they did a great job and they had excellent customer service at the front desk.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 08/11/2014

Thank you very much for your review Nicole. It was a pleasure talking with you and we wish you good luck with your new job.


KL
Kevin L.
Newark, DE
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014 Category: Service
Kevin said the guys did as much as they could to fix the problem. He is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Santos M.
Newark, DE
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Santos said this business was courteous, kept him informed and everything was right.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/24/2014

We appreciate your review Santos. I'm glad we could fix the brake line on your truck. 


XC
Xien C.
Newark, DE
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Xien said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/24/2014

Thanks for your review Xien


LT
Leslie T.
Elkton, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Leslie said the business provides completely thorough top of the line service.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/22/2014

We appreciate your nice review and your business. It is always a pleasure to see you. 


MF
Mike F.
Willow Street, PA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Mike said the service was quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

Thanks for taking the time to give us a review. We are glad we could get your trailblazer aligned for your.


JM
Johnny M.
Newark, DE
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Johnny said they analyzed and fixed the issue right away. The staff was courteous.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

We appreciate your review. We are glad we could replaced all of the brake lines to make your truck safe for years to come.


JP
Joe P.
Newark, DE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Joe said they're very good to him.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

We appreciate your review and look forward to seeing you at your next visit.


BS
Beth S.
Newark, DE
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Beth said they got it done quickly and she has not noticed any problems since her visit.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

Thank you for your review. We are glad to hear that you are happy with the repairs.


ES
Ed S.
Newark, DE
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Service
Ed said he is pleased with service this business provides and the staff member who handled his vehicle.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/10/2014

Thank you for your review Ed. We are glad we could get the air conditioning working on your Jaguar again without major disassembly.