Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

471 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 2 months ago

Reviews


PS
PAM S.
Newark, DE
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014
Brandywine Auto
Friendly service, prices are pretty good,usually pretty timely although they could use one more mechanic on staff, and I don't have to wait for a week to get a vehicle in!
Marty K. from Brandywine Auto Repair responded on 08/07/2014

Sorry for the wait Pam, I'm working on a another Tech, its just hard finding good tech's.


NR
Nicole R.
Newark, DE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Nicole said they did a great job and they had excellent customer service at the front desk.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 08/11/2014

Thank you very much for your review Nicole. It was a pleasure talking with you and we wish you good luck with your new job.


KL
Kevin L.
Newark, DE
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014 Category: Service
Kevin said the guys did as much as they could to fix the problem. He is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Santos M.
Newark, DE
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Santos said this business was courteous, kept him informed and everything was right.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/24/2014

We appreciate your review Santos. I'm glad we could fix the brake line on your truck. 


XC
Xien C.
Newark, DE
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Xien said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/24/2014

Thanks for your review Xien


LT
Leslie T.
Elkton, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Leslie said the business provides completely thorough top of the line service.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/22/2014

We appreciate your nice review and your business. It is always a pleasure to see you. 


MF
Mike F.
Willow Street, PA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2014 Category: Service
Mike said the service was quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

Thanks for taking the time to give us a review. We are glad we could get your trailblazer aligned for your.


JM
Johnny M.
Newark, DE
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Johnny said they analyzed and fixed the issue right away. The staff was courteous.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

We appreciate your review. We are glad we could replaced all of the brake lines to make your truck safe for years to come.


JP
Joe P.
Newark, DE
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Joe said they're very good to him.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

We appreciate your review and look forward to seeing you at your next visit.


BS
Beth S.
Newark, DE
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Beth said they got it done quickly and she has not noticed any problems since her visit.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

Thank you for your review. We are glad to hear that you are happy with the repairs.


ES
Ed S.
Newark, DE
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Service
Ed said he is pleased with service this business provides and the staff member who handled his vehicle.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/10/2014

Thank you for your review Ed. We are glad we could get the air conditioning working on your Jaguar again without major disassembly.


FR
Frederick R.
Dover, DE
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014 Category: Service
Frederick said they always do good by him and he has no complaints.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/07/2014

Thanks for the review Fred. Enjoy driving your baby again.


YC
Yvonne C.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Yvonne said the service is good. The employees are very friendly and honest.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/30/2014

We appreciate your review Yvonne. 


AP
Alana P.
Newark, DE
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Alana said the staff at this business was very honest. She would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/27/2014

Thank you for your recommendation Alana. Honesty is the only way to run a business.


MA
Mike A.
Newark, DE
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Mike said they did a great job and he really appreciates al of their help.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/25/2014

We appreciate your business and review Mike. Look forward to seeing you again.


HZ
Hanyu Z.
Newark, DE
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2014 Category: Service
Hanyu said the overall performance is good.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/20/2014

Thank you for your review Hanyu. Please let us know what we can work on to change that 4 start rating to a 5.


JS
JOYCE S.
Newark, DE
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014
Great Service
I love this place. The prices are good. The service is good. They always fit me in when its convenient for me
Marty K. from Brandywine Auto Repair responded on 06/13/2014

Thank you for your review Joyce. We do our best to fit everyone in when it is most convenient to them.


KW
KIM W.
Wilmington, DE
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014
Dependable/Trustworthy/Friendly
They were able to accommodate my needs. The staff was friendly and honest with what needed to be done on my vehicle.
Marty K. from Brandywine Auto Repair responded on 06/13/2014

Thank you for your review Kim. We like to prioritize any repairs needed by safety first and what is most important for maintenance after.


KM
Karen M.
Bradenton, FL
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Karen said the business is fantastic and dependable. They always drive her daughter home when they're working on her vehicle, and are great to go to whenever there is a problem.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/16/2014

Thank you for your review Karen. We are always here whether the problem is big or small. If there is something you are not sure about, feel free to call.


SL
Susanne L.
Newark, DE
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Susanne said they do very good work and she trusts them.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/16/2014

Thank you for your review Susanne. It is always great to hear back from our customers.