Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

484 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 14 days ago

Reviews


JM
Johnny M.
Newark, DE
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Johnny said they analyzed and fixed the issue right away. The staff was courteous.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

We appreciate your review. We are glad we could replaced all of the brake lines to make your truck safe for years to come.


JP
Joe P.
Newark, DE
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Joe said they're very good to him.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

We appreciate your review and look forward to seeing you at your next visit.


BS
Beth S.
Newark, DE
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Beth said they got it done quickly and she has not noticed any problems since her visit.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/17/2014

Thank you for your review. We are glad to hear that you are happy with the repairs.


ES
Ed S.
Newark, DE
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Service
Ed said he is pleased with service this business provides and the staff member who handled his vehicle.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/10/2014

Thank you for your review Ed. We are glad we could get the air conditioning working on your Jaguar again without major disassembly.


FR
Frederick R.
Dover, DE
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2014 Category: Service
Frederick said they always do good by him and he has no complaints.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 07/07/2014

Thanks for the review Fred. Enjoy driving your baby again.


YC
Yvonne C.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Yvonne said the service is good. The employees are very friendly and honest.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/30/2014

We appreciate your review Yvonne. 


AP
Alana P.
Newark, DE
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Alana said the staff at this business was very honest. She would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/27/2014

Thank you for your recommendation Alana. Honesty is the only way to run a business.


MA
Mike A.
Newark, DE
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Mike said they did a great job and he really appreciates al of their help.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/25/2014

We appreciate your business and review Mike. Look forward to seeing you again.


HZ
Hanyu Z.
Newark, DE
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2014 Category: Service
Hanyu said the overall performance is good.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/20/2014

Thank you for your review Hanyu. Please let us know what we can work on to change that 4 start rating to a 5.


JS
JOYCE S.
Newark, DE
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014
Great Service
I love this place. The prices are good. The service is good. They always fit me in when its convenient for me
Marty K. from Brandywine Auto Repair responded on 06/13/2014

Thank you for your review Joyce. We do our best to fit everyone in when it is most convenient to them.


KW
KIM W.
Wilmington, DE
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014
Dependable/Trustworthy/Friendly
They were able to accommodate my needs. The staff was friendly and honest with what needed to be done on my vehicle.
Marty K. from Brandywine Auto Repair responded on 06/13/2014

Thank you for your review Kim. We like to prioritize any repairs needed by safety first and what is most important for maintenance after.


KM
Karen M.
Bradenton, FL
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Karen said the business is fantastic and dependable. They always drive her daughter home when they're working on her vehicle, and are great to go to whenever there is a problem.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/16/2014

Thank you for your review Karen. We are always here whether the problem is big or small. If there is something you are not sure about, feel free to call.


SL
Susanne L.
Newark, DE
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Susanne said they do very good work and she trusts them.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/16/2014

Thank you for your review Susanne. It is always great to hear back from our customers.


MM
Marlene M.
Newark, DE
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2014 Category: Service
Marlene said this business does a wonderful job. She would recommend them to anybody.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 06/16/2014

We appreciate your review Marlene. It is always a pleasure to see you.


TG
Terry G.
Havre De Grace, MD
Volkswagen Cabrio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2014 Category: Service
Terry said this business does some of the best work he has seen and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 05/30/2014

We appreciate your review Terry. Always a pleasure seeing you.


BK
Bill K.
Newark, DE
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2014 Category: Service
Bill said he always receives good service. They know what they're doing and he has never had to take it back.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 05/08/2014

Thanks for taking the time to review our business Bill.


SJ
Sharon J.
Newark, DE
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2014 Category: Service
Sharon said this business is very accommodating, upfront and honest.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 05/07/2014

Thank you for your review Sharon. We appreciate your business.


JG
Julian G.
Newark, DE
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2014 Category: Service
Julian said he was satisfied with the service this business provided.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 05/07/2014

Thank you for your review Ace. We appreciate all of our customers.


BJ
Brian J.
Newark, DE
Nissan 200SX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2014 Category: Service
Brian said he has been going to the business for years and trusts them.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 05/07/2014

Thank you for your review Brian. It's always nice having you in.


HE
Heather E.
Wilmington, DE
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2014 Category: Service
Heather said they are courteous, knowledgeable and she isn't pressured into buying things. She receives valuable advice and the work is done well.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 05/07/2014

We appreciate your review Heather. We always like to prioritize any work we recommend by what should be done now and what can be put off to a later date.