Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

471 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 2 months ago

Reviews


NC
Nechoh C.
Newark, DE
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Nechoh said the people were friendly and his vehicle works.
This review was collected via phone interview by Customer Research Inc.

CP
Carol P.
Wilmington, DE
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Carol said it's a family business. They're very personable and very professional.
This review was collected via phone interview by Customer Research Inc.

NB
NATE B.
Wilmington, DE
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Honest, reliable work
I service both my cars at brandywine, having previously gone to the other banked placed along Kirkwood highway. This place blows them away both in terms of cost and trustworthiness. These guys always make out thought if they make a mistake, don't add unnecessary work, and are upfront about costs and potential problems down the road. I recommend them all the time

SL
Susanne L.
Newark, DE
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017 Category: Service
Susanne said she has been a customer for many years and they have always done a great job.
This review was collected via phone interview by Customer Research Inc.

LC
Lillian C.
Newark, DE
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Lillian said it was her first time at this business. She said they were very nice and helpful. It was a wonderful experience for her. The gentleman at the front desk and the owner, was really nice and helpful.
This review was collected via phone interview by Customer Research Inc.

AC
Aldo C.
Hockessin, DE
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Aldo said the business is always up front and accommodating with him. They are knowledgeable and helpful. They answer his questions.
This review was collected via phone interview by Customer Research Inc.

TS
TERRY S.
Wilmington, DE
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Honest and reliable
Good service at reasonable price

CM
CHUCK M.
Newark, DE
Lincoln Aviator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017
Brandywine has a comfortable feel to it as soon as you walk into the office.
I have been to numerous other repair facilities, this is the only one I have been to that actually , pays attention to the customers concerns, and the new system on the computer for getting appointments is terrific. I also like the fact you can look at the work that has been done ,and always have a record on hand.

GT
GERRY T.
Newark, DE
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017
Excellent professional service. Courteous and knowledgeable.
Our family has had our vehicles serviced at Brandywine Auto Repair for years. Extremely trustworthy service that never pushes repairs or parts that are not needed. I always leave feeling that my vehicle is reliable and road worthy. I have never been disappointed in the work that has been done.

CY
Champ Y.
Dover, DE
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
Champ said this is an honest business and that is hard to find now a days.
This review was collected via phone interview by Customer Research Inc.

MR
Marcus R.
Wilmington, DE
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Marcus said the business communicates everything he needs to know, so he doesn't have to keep asking.
This review was collected via phone interview by Customer Research Inc.

NC
NANCY C.
New Castle, DE
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017
Flexibility
Brandywine Auto Repair was able to fit me into an already scheduled day to determine why a tire on my auto was loosing air. Service is quick, efficient. They are always friendly, informative and helpful.

DS
DIANE S.
Newark, DE
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Fantastic service
They take time to explain everything to you. I trust them to not recommend repairs that I don't need.

KC
KAYLA C.
Wilmington, DE
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
Great Auto Service
The people there were nice and respectful. They were kind enough to explain everything to me in detail. My vehicle had a lot of work that needed to be done and they did much of it that day. It was plenty to ask for, but they were able to manage and got done more then I would have expected. Awesome service was given to me and my vehicle, I would most definitely recommend to others!

JN
JOSEPH N.
Wilmington, DE
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
competent and honest workmanship
The work completed is always well done, and the prices are extremely fair.

TT
TERRY T.
Newark, DE
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
Latest Oil Change
As always your service was top notch and professional. The items that need attention were greatly appreciate and are items I felt needed to be addressed. Since our LaCrosse is getting up in miles and the needed repairs may not justify us keeping it any longer, we will likely be replacing it soon.
Marty K. from Brandywine Auto Repair responded on 03/28/2017

I thank you for your response and uderstand your concern. The lacrosse is a great car, our customres that own them have a hard time parting with them so good luck with your decision.


BG
Bruce G.
Wilmington, DE
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017 Category: Service
Bruce said he has been there before and the service is good.
This review was collected via phone interview by Customer Research Inc.

WM
WALTER M.
Newark, DE
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Honest,friendly,reliable
Josh & Marty are good people. They are ALWAYS ready and willing to help me with my problems or concerns
Marty K. from Brandywine Auto Repair responded on 03/16/2017

Glad we could be here Walt.


CW
Chris W.
Newark, DE
Acura TL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2017 Category: Service
Chris said his vehicle was delayed a couple of hours and that was fine.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Newark, DE
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Charles said they provided nice service.
This review was collected via phone interview by Customer Research Inc.