Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

484 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 16 days ago

Reviews


BK
BILL K.
Newark, DE
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2017
RIGHT REAR WINDOW REPAIR --ANALYZE PROBLEM AND REPLACED WINDOW REGULATER--PROBLEM SOLVED.
WHAT MAKES THIS PLACE SO GREAT IS THE HONEST - PROMP HIGH QUALITY SERVICE AND FIXING IT RIGHT THE FIRST TIME PERFECTLY.
Marty K. from Brandywine Auto Repair responded on 01/03/2017

Bill thank you for your kind words.


CK
Chris K.
Newark, DE
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2016 Category: Service
Chris said the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Newark, DE
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Joseph said he has used them before and he lives close by.
This review was collected via phone interview by Customer Research Inc.

RG
RAY G.
Newark, DE
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016
Quick service
Dropped off at 8:00 done by 9:30
Marty K. from Brandywine Auto Repair responded on 12/27/2016

It's always a pleasure to see you Ray. Luckily the Avalon was in great shape and was a quick turn around for you.


YC
Yvonne C.
Newark, DE
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Yvonne said this business is always on time, and their service is reliable.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 12/27/2016

Reliability is the key in keeping everything running smoothly. We strive for that with every customer.


CB
Chris B.
Landenberg, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Chris said this business fixed his vehicle, did a good job, and did not charge a lot.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 12/27/2016

We are glad we could get you back on the road fast and at a lower cost then expected.


SB
Steve B.
Newark, DE
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Steve said he liked the service. It's his friends business.
This review was collected via phone interview by Customer Research Inc.

RN
Rob N.
Wilmington, DE
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Rob said he knows the staff who worked on his car and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 12/19/2016

Thank you for the review and Merry Christmas.


EB
Eric B.
Wilmington, DE
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Eric said this business does a good job and they keep him informed during the work.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 12/19/2016

Thank you Eric and Merry Christmas


DS
DIANE S.
Newark, DE
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016
My first visit to Brandywine Auto
I found Brandywine Auto on the Repair Pal website. All the reviews were great. I visited their shop and spoke with Josh who was very nice and explained what might be causing the vibration in my 2006 Honda CRV. They could have told me I needed the transmission replaced but they flushed the system first and that has eliminated the vibration so far. They took the least expensive approach first. I feel that they can be trusted and would not take advantage of customers by telling us we need something replaced, like my transmission. Josh had the tech look over my vehicle to see what repairs would be needed. When I picked up my vehicle, Josh prepared a print out of what repairs are needed and listed them by priority and what the cost would be. I really appreciated having this information. I highly recommend Brandywine Auto for all your vehicle service. Thank you Josh !
.....Diane S.
Marty K. from Brandywine Auto Repair responded on 12/16/2016

Thank you Diane for your great review. We have had a few vehicles that had similar vibrations as yours. Most of them could be resolved with a normal maintenace service and additive. I am very glad that the transmission flush has solved the issue without having to go into any expensive repairs. We look forward to seeing you in the future.


JL
JEFF L.
Newark, DE
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016
Truck Serviced
Everything was great!
Marty K. from Brandywine Auto Repair responded on 12/14/2016

We thank you for your business Jeff. It's always great seeing you.


KJ
KEVIN J.
Newark, DE
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016
Honest!!! Very trustworthy
Have been recommending Brandywine auto to my friends. Our car repairs are always completed on time and fairly priced.
Marty K. from Brandywine Auto Repair responded on 12/12/2016

Thank you John we do uor best.


PF
Patricia F.
Hockessin, DE
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Patricia said this business is able to pick her up and deliver her vehicle to her and she appreciates them.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 11/29/2016

It's always a pleasure to see you Patty. Luckily you are within a stones throw away, so pick up and delivery is easy.


GG
Guy G.
Newark, DE
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Guy said they took care of his issue at this business.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 11/29/2016

Thanks for taking the time to give us a review. We greatly appreciate it.


TT
Tanya T.
Newark, DE
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Tanya said the business was awesome to work with, they were very professional, informative, and the prices were fair.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 11/29/2016

Thank you for your review Tanya. We try to be as informative as possible so that every customer can understand exactly what is going on with their vehicle.


AW
Alex W.
Whitehouse Station, NJ
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Alex said this business gave him a ride back to his apartment, when he did not have his vehicle and that was really helpful.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 11/16/2016

We try to make it as convenient as possible.


RY
RICHARD Y.
Newark, DE
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016
auto repair
Great job as usual prices are good and they are a great group of people to deal with.
Marty K. from Brandywine Auto Repair responded on 11/11/2016

Richard we appreciate your review and look forward to doing business in the future. Thank you. 


BW
Becky W.
Newark, DE
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016 Category: Service
Becky said the staff was very friendly, gave honest advice and lots of options. She said it felt family originated, like they cared more about the customer than with making money.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 11/11/2016

I'm glad to here we made you feel comfortable. In any relationship trust is a key factor and with out that you have nothing. Thank you for your review.


LN
Lisa N.
Bear, DE
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2016 Category: Service
Lisa said the employee she dealt with was really great.
This review was collected via phone interview by Customer Research Inc.

JN
JOSEPH N.
Wilmington, DE
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2016
The service is excellent. The staff is professional.
Always a pleasant and competent experience.
Marty K. from Brandywine Auto Repair responded on 11/08/2016

Thanks Joe.