Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

358 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


JP
John P.
Port Ludlow, WA
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Good service
Ashley was very helpful. andcustomer oriented. The tech was cool. Answered a few ?s. that I had about the tranny. Btw. Whats your price for oil n filter. ?
I had been here with a couple different trucks and always come back when dealer services expire. Thanks again and let me know the $ of the oilchange.....john pate

GG
George G.
Seabeck, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Excellent Visit and Experience
Erica was very knowledgeable and a great personality. I felt like she did her best to completely take care of my automotive needs. I would a will recommend to friends and family to her and Bremerton Transmissions.
Mike H., president from Bremerton Transmissions responded on 10/08/2018

Thank you so much for the review George! 


HR
Hannah R.
Washington
Honda Civic Coupe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Hannah said she spent 5000 dollars, and the vehicle was in the facility for 2 weeks. She would not recommend the business because the receptionist was repeatedly rude to her many times. She wanted her vehicle repaired .She would not use this business unless the front office staff was changed.
This review was collected via phone interview by Customer Research Inc.

SD
Shani D.
Washington
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Shani said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 10/08/2018

Thanks Shani!


AP
Art P.
Longbranch, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Tierod replacement
They get the job done in a timely manner and get you on your way.
Mike H., president from Bremerton Transmissions responded on 10/08/2018

Thank you for your review Art!


MT
Madeline t.
Washington
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Madeline said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 09/24/2018

Thanks Madeline!


TC
Teri C.
Washington
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Teri said the business has great customer service. They are straightforward and they said what they were going to do. They were polite.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 09/24/2018

Thank you Teri!


TS
Tom S.
Washington
Chevrolet Monte Carlo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Tom said the business provided fast and efficient service.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 09/12/2018

Thank you Tom!


JS
James S.
Washington
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Bremerton Transmissions responded on 09/08/2018

Thank you James!!


TK
Thomas K.
Lakebay, WA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Another amazing experience at Bremerton Transmission
So I had another amazing experience at Bremerton Transmission. Had a faulty part installed, unfortunately, not their fault at all, just was a faulty part unfortunately, from the manufacturer. Went back, their tech (can't remember his name) SORRY, was quick to diagnose that it was a faulty part. They put me at the head of the line to get me back on the road, cause they know I'm new to the state and need my vehicle cause I can't get a ride. Erica, in the office is aways amazing, very professional and extremely knowledgeable about vehicle issues, she always recognizes me by name. I'm so glad to be new to a state and have mechanic's that I can go to and TRUST. Bremerton Transmission is definitely the place to go for your automotive issues. They are very hard working and most of all honest. Definitely the best place to go for your automotive needs.
Mike H., president from Bremerton Transmissions responded on 09/08/2018

Thank you so much for your thoughtful review Thomas!


BB
Bob B.
Washington
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Bob said the staff was responsive, explained the details well, did a good job, and made the experience easy.
This review was collected via phone interview by Customer Research Inc.

AP
Art P.
Longbranch, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
No power
Car ran but had no power to go up a small incline had it towed in and got the car back the next day.

SB
Scott B.
Bainbridge Island, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Scott said the business did a great job. They were on top of everything, keeping him up to date. They did everything they said they were going to do, in the time frame they said they were going to do it.
This review was collected via phone interview by Customer Research Inc.

MS
Marvin S.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Marvin said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Washington
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mark said he was satisfied with the work, this business did it pretty quick and he was able to pick it up pretty fast.
This review was collected via phone interview by Customer Research Inc.

TM
Todd M.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Todd said the staff were helpful and explained the service, and answered his questions. They took the time to make sure that he understood.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Washington
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Brian said the business really helped him out without charging him a whole lot.
This review was collected via phone interview by Customer Research Inc.

CP
Cynthia P.
Washington
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Michael. He said that the place was very forthright about the service and finished one day earlier than they had stated.
This review was collected via phone interview by Customer Research Inc.

DZ
David Z.
Washington
Volkswagen Cabrio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
David said everything was great, He states the next day after leaving the lot he found a nail in one of his tires even though he is not absolutely sure he believes it might be from the lot and would like for them to be aware of that.
This review was collected via phone interview by Customer Research Inc.

RI
Rita I.
Washington
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Rita said she was pleased with how quickly they were able to get her vehicle repaired.
This review was collected via phone interview by Customer Research Inc.