Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

593 Reviews

100% Would Recommend
Latest Review about 14 hours ago

Reviews


AB
Arlene B.
Yukon, OK
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Arlene said the staff was pleasant. The prices were great. The service was done promptly.
This review was collected via phone interview by Customer Research Inc.

AF
Ann Marie F.
Edmond, OK
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
Super Reliable
We've been customers of Brian's since we moved here in 2014. We'd just moved to Edmond when we had trouble with my son's car. We didn't know a soul so I called around to repair companies and explained that I really needed someone honest and dependable.
THEY'VE NEVER DISAPPOINTED!!! We've used them for 5 cars we've owned in OK and will continue to use them on any other cars.

RR
Roy R.
Edmond, OK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Brian's Auto
Outstanding Expertise. Honest. Reliable. Customer Oriented.

GC
George C.
Oklahoma City, OK
Mazda CX-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2018 Category: Service
George said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Oklahoma City, OK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Wayne said this business did what he wanted them to do. He has been pleased with their service in the past.
This review was collected via phone interview by Customer Research Inc.

H
Duane H.
Edmond, OK
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Duane said he received very good service and promptness. He is very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

AH
Angela H.
Oklahoma City, OK
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Angela said Shawn was nice and very helpful. The staff was great on both a personal and a professional level.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Edmond, OK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Mary said she had an outstanding experience at this facility. She was new in town and found this business by chance. She wasn't sure what was wrong with her vehicle. Staff took it in and performed a thorough diagnosis. Because they could not find anything wrong, they did not charge anything. They were more than fair. Everyone was really nice. They provided incredible customer service. They were polite, knowledgeable and honest. She stated she could not say enough good about them.
This review was collected via phone interview by Customer Research Inc.

BR
Brent R.
Edmond, OK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Brent said the business was great.
This review was collected via phone interview by Customer Research Inc.

RJ
Ryan J.
Edmond, OK
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Ryan said they've always been good.
This review was collected via phone interview by Customer Research Inc.

KC
Kimberly C.
Edmond, OK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Kimberly said the staff were personable and gave her all the information she needed about the service.
This review was collected via phone interview by Customer Research Inc.

KB
Kent B.
Edmond, OK
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Kent said he was very impressed with his visit to this business. He was pleased with the service performed. They were quick and fixed his problem.
This review was collected via phone interview by Customer Research Inc.

GN
George N.
Edmond, OK
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
Great service always
Brought my car in for 200,000 mile service and to correct a door handle problem. I was advised on the door handle problem before work was initiated and it was completed quickly and at reasonable cost. Brian and his crew know I love this car and want to keep driving it as long as possible. I rely on their expertise and honesty and they have never let me down.

AW
Amanda W.
Oklahoma
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Amanda said the service was great, and she has never had any problems.
This review was collected via phone interview by Customer Research Inc.

DT
Doug T.
Edmond, OK
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
Brian’s Automotive service
Always pleased with personal attention and professional service, a modern automotive service center with well trained technicians and friendly staff

CB
Cindy B.
Edmond, OK
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Cindy said the staff always provides excellent service, and the repairs were completed quickly. Her whole family takes their vehicles to this business for service, and are always happy with the service. She likes that she can have coffee and watch television in the waiting room.
This review was collected via phone interview by Customer Research Inc.

LH
Louis H.
Oklahoma
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Louis said the staff did a good job and were pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Edmond, OK
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Robert said the employees were honest.
This review was collected via phone interview by Customer Research Inc.

RF
Russell F.
Edmond, OK
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Brian's provide great professional service.
Brian's provides outstanding service. They listen to your description of the problem. They are not the cheapest but worth the extra money.

LH
Lance H.
Edmond, OK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Lance said the business has good communication, good diagnoses, and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 593 in total