Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

244 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


JT
Joe T.
New Market, MD
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Joe said the business did a good job. However, he said it was more expensive.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Mechanicsville, MD
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Spoke with Joy. She said the staff went way over and above for them, they sent a tow to pick up her husband so he would not have to pay for a cab and the repair was done correctly.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Berlin, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Ball joint repair
Great job on my ball joints...gave me a good price...very experienced...has always been very helpful and definitely the best mechanic in this area. So he deserves all 5 stars. Most importantly you can trust this place to be honest and tell you your best options...not out to make you pay for things you dont need.

AS
Andrew S.
Berlin, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Thomas. He said the staff was courteous and provided timely service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

KL
Kara L.
Maryland
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Kara said the tow driver stayed until a ride came and picked her up. Kristy was amazing, and the overall service was above and beyond.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Cresson, PA
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Steve said the customer service at this business was excellent. He was pleased with the way the manger presented himself and how customer friendly he was. He would like to thank them for taking the time to help him.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Maryland
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dan said they met their commitment, the service was quick and they followed through.
This review was collected via phone interview by Customer Research Inc.

JQ
Jenn Q.
Salisbury, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jenn said the staff at the business went above and beyond to ensure good service.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN G.
Berlin, MD
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Fast efficient service.
Excellent service with every vehicle that I scheduled for maintenance over the past three years.

MW
Molly W.
Berlin, MD
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Molly said one of her repairs is not working.
This review was collected via phone interview by Customer Research Inc.

JR
Joan R.
Maryland
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Joan said the business was efficient and helpful.
This review was collected via phone interview by Customer Research Inc.

BD
BUDDY D.
Ocean City, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Auto Repair
The staff at Bridge Auto is the best.

ES
Eric S.
Ocean City, MD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Eric said he was happy with the service, but he did not realize the business was closed on weekends, as he had rented a vehicle for 3 days.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Maryland
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
John said there was poor communication but good service. He said they outsourced the final alignment and there was no call back to tell him when his vehicle would be done.
This review was collected via phone interview by Customer Research Inc.

CL
Christian L.
Maryland
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Christian said the employees were friendly and let him know what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

PA
Pat A.
Edenton, NC
Ford Windstar Wagon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018
Rip off
Saw we were out of state..charged 132.00 for a 7 mile tow
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Im sorry you feel that way Pat, But if you read your invoice The charge was for towing in, cleaning the vehicles under carrage, and inspecting where your leak was coming from. 

Robert Perry
Owner
410-289-9250

BP
Boaz P.
Camp Hill, PA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Boaz said, this business gives him friendly and timely service.
This review was collected via phone interview by Customer Research Inc.

BT
Barb T.
Nottingham, MD
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Barb said she had an appointment for 8, and the staff didn't take the vehicle in until 8:45.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Montoursville, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Mc Henry, MD
Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2018 Category: Service
Jordan said the employees were nice. They did not look at his vehicle well. His vehicle is still experiencing issues.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Jordan you declined any repairs so I would expect that you do have issues.

Robert Perry
Owner
410-289-9250