Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1323 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.7142843/5Overall Rating 4.7142843/5Overall Rating 4.7142843/5Overall Rating 4.7142843/5rating 4.7142843
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


KG
Kari G.
Boise, ID
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Mileage reimbursement program
Just takes about five minutes if you schedule an appt!

WR
Walter R.
Boise, ID
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
service is prompt and service agents are very polite and efficient.
I enjoy coming there because the people are always nic and polite. And the service is great.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Walter

Thank you for your feedback

Scott Welch
Bronco Motors Hyundai


AH
Amanda H.
Boise, ID
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Fast service and good communication!
They were able to order and replace a damaged part in just a couple days and also applied a discount code for me that saved me 120$! Very clear communication about pricing and what was being done, great costumer service.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Amanda

We are glad you were happy with the repair process. Thank You for your feedback.

Scott Welch
Bronco Motors Hyundai


EA
Emilia A.
Boise, ID
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent customer service
Customer service was excellent, courteous and efficient
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Thank You for your feedback Emilia

Scott Welch
Bronco Motors Hyundai


DS
Dave S.
Eagle, ID
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Great service, friendly staff, work was explained well and done on time. Georgia returned my initial call right away and did a great job.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Dave

I am sure you just made Georgia's day. Thank you very much for the positive feedback.

Sincerely
Scott Welch
Bronco Motors Hyundai


DD
Douglas D.
Boise, ID
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
People
Thank you for great service
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

You are welcome Douglas

Scott Welch
Bronco Motors Hyundai


DA
Diana A.
Boise, ID
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
It is a good experience
When I have a problem the service dept at Bronco is always up there to help me solve it. I so appreciate their willingness to help and their ability to have my car be at its best when I drive out of the dealership.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Thank You for taking the time to mention us as it relates to your repairs. We appreciate you.

Sincerely
Scott Welch
Bronco Motors Hyundai


Verified Customer
Boise, ID
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
👍🏼
Awesomeness
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Dear Customer
We appreciate your awesomeness in filling out this survey.

Sincerely
Scott Welch
Bronco Motors Hyundai


JS
James S.
Boise, ID
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
The staff and the excellent service I get.
I have had nothing but excellent service at Bronco Motors Hyundai on Fairview. The office staff is courteous and very friendly. I have not had the opportunity to meet anyone in the service department, but both my vehicles very well serviced and always washed after every visit.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello James

Thank You for acknowledging the service staff. We appreciate yu too.

Sincerely

Scott Welch
Bronco Motors Hyundai


Verified Customer
Boise, ID
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Good Service
I love getting my service done here because I know they are doing the best they can for my car. Service was fast and friendly, and didn't load me up with offers of things I don't need like most service places do.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

hello Dear Customer

Thank You very much for letting us know you appreciate the treatment you receive.

Sincerely
Scott Welch
Bronco Motors Hyundai


KM
Kimberly M.
Star, ID
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great service, friendly people
I was at the Service Center two days in a row, having routine maintenance done on each vehicle. Both times everyone was very friendly and helpful. The cars were done on time, and I appreciate the thorough explanation of what was done to each vehicle. Love this Service Department!
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Kimberly

Thank You two times over. We appreciate the time you took to respond to these surveys.

Thanks

Scott Welch
Bronco Motors Hyundai


IH
Ingrid H.
Boise, ID
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Bronco Motors Rocks!
From initial purchase to services, I have had nothing but great service from these folks!
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Thank You Ingrid

We hope to continue to provide you with excellent service!

Sincerely

Scott Welch
Bronco Motors Hyundai


JB
John B.
Boise, ID
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great as always.
Routine maintenance done professionally and quickly.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello John

Thank You for your response to the repairs performed

Sincerely
Scott Welch
Bronco Motors Hyundai


TW
Thomas W.
Meridian, ID
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Speedy Service
Really awesome service Saturday! Thank you to the staff for cleaning out the car and washing the windows.
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Thomas

Yhank You for taking notice of the service and responding to the survey!

Sincerely

Scott Welch
Bronco Motors Hyundai


MS
Michael S.
Boise, ID
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
100% satisfied customer
I've been buying and servicing my cars at Bronco Motors for 10 years. By far the best dealership in Boise. I wouldn't go anywhere else. Be sure to ask for Jeff Laye when buying a car, he's the best!
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Michael
Thank You for your loyalty and helping us become the best. We appreciate helping you.

Sincerely

Scott Welch
Bronco Motors Hyundai


NG
Nancy G.
Meridian, ID
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great
Thank you for setting up a vehicle to use while working my car. It was very unexpected and at such a busy time during the year
CAMERON S W. from Bronco Motors Hyundai responded on 01/21/2019

Hello Nancy

We appreciate your feedback and are very happy we could provide you with alternative transportation while repairing your vehicle.

Sincerely
Scott Welch
Bronco motors Hyundai


Verified Customer
Meridian, ID
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
sevicing on 12-28-18
The work began right on schedule and was done as requested. The work had been been approved prior to our arrival.

The staff answered all questions and was very courteous and friendly.
CAMERON S W. from Bronco Motors Hyundai responded on 01/01/2019

Dear Customer

Thank You for your response to our survey.

Sincerely

Scott Welch
Bronco Motors Hyundai


AW
Antonia W.
Boise, ID
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
The personal and excellent service.
I am so great full for the respect and service I receive.
CAMERON S W. from Bronco Motors Hyundai responded on 01/01/2019

Hello Antonia

We are gratefull to have you as a customer.

Thank You
Scott Welch
Bronco Motors Hyundai


KB
Kamlyn B.
Caldwell, ID
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Hyundai Super Service!!
Absolutely love working with the crew at Bronco!!!
CAMERON S W. from Bronco Motors Hyundai responded on 01/01/2019

Hello Kamlyn

We appreciate you as a customer and appresiate your feedback!

Sincerely

Scott Welch
Fixed Operations
Bronco Motors


SB
Stephen B.
Boise, ID
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Nice people
The service people are nice to deal with and pay attention to what I tell them about the car.
They also service the car as quickly as possible and usually wash it to which I really appreciate!
CAMERON S W. from Bronco Motors Hyundai responded on 01/01/2019

Hello Stephen

Thank you for the feedback. Our crew really works hard to meet your needs and we appreciate your acknowledgement.

Sincerely

Scott Welch
Bronco Motors Hyundai