Bronco Motors Hyundai


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1022 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.7692315/5Overall Rating 4.7692315/5Overall Rating 4.7692315/5Overall Rating 4.7692315/5rating 4.7692315
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review 30 minutes ago
Claire M. on 04/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service Trip"
The Hyundai service staff are all so pleasant & welcoming to me.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/26/2018 01:47 PM
Richard B. on 04/24/2018
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Unbalanced tires"
Shaking was not fixed, scratches on rims.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2018
Service Type: Repair
Review Created: 04/24/2018 11:28 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/26/2018

Richard I am sorry to hear about your recent experience here at Bronco Motors and would like the opportunity to make it right, we just need to know when would be a good time for you to get the vehicle back in so that we can get it taken care of. Please let me know what day works for you.

Brandon Maynard
Service Manager 
208-489-1570

Peggy R. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great customer service in service department.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/23/2018 07:45 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/24/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Joseph P. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are kind, courteous & efficient with auto service, just lacking in obtaining a legitimate email"
Your auto service is great. HOWEVER, YOU ARE WRITINGS US AT AN EMAIL SERVER THAT DOES NOT FUNCTION CORRECTLY. The server has not allowed a complete closing of this faulty acct.

PLEASE CORRECT OUR EMAIL ADDRESS TO: 32eoj5057@gmail.com
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/23/2018 09:41 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/24/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Julie P. on 04/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Goid
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/21/2018 08:23 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/24/2018

Thank you so much for taking the time to complete the survey please let us know what we could do to get you that 5 star service that you deserve.

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly quick service"
Hyundai provides quick friendly service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/20/2018 04:41 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/24/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Robert P. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean enviroment and pleasant help."
I did not have to wait long even tho I was there early, and it was great to have my car washed at the same time. Thank you. Judy
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/19/2018 09:11 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/24/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Miguel M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lil Tucson Tuck in. "
👍🏾
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/18/2018 05:50 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/18/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Larry V. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They look after you"
They take the time to inform you of any issue with the car and what needs to done for it.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:02 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/18/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Zane S. on 04/17/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"not timely"
took a long time
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:38 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/18/2018

Zane I am sorry to hear about your experience here at Bronco Motors and looked into what happened when you were here, this is not our normal practice and I found that we did not follow the normal process causing a breakdown in the procedure. I truly appreciate the information about your experience and I use it for training to help out all our customers have the best experience possible. If you need anything please feel free to email or call me.

Thank You 
Brandon Maynard
Service Manager
208-489-1570

Robert R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, friendly people. They go out of their way to provide good service."
I've always received great service. Timely. Not a lot of wait time. This last time Sonia went way out that extra mile to address an issue with the alignment of my Elantra. We are keeping an eye on it and we'll see how it works out. Thanks!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 07:38 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/18/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Brent L. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service & price was fantastic...
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/16/2018 05:42 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/18/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Ronald L. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They were very friendly, helpful, did a great job and provided me with great service. Thanks.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/16/2018 01:39 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/16/2018

Thank you so much for taking the time to complete the survey please let us know what we could do to get you that 5 star service that you deserve.

Brandon Maynard

Service Manager

208-489-1570

Roberta B. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient, and knowledgeable....."
The folks at Bronco Motors Hyundai are simply the best in Boise! We appreciate their professionalism every time we service one of our vehicles.
Vehicle: 2018 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/14/2018 03:44 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/16/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Keith L. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit Excellent"
blank
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 03:37 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/16/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Each time I go to Bronco Motors, Sonia treats me so well and I trust her completely. Gary gives me rides to and from the dealership and I really appreciate it. Each person I have had dealings with at Bronco Motors has been most courteous and helpful.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/13/2018 01:50 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/13/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

Maynard P. on 04/12/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service departmebt"
professional and efficient
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 09:23 PM
BRANDON M. at Bronco Motors Hyundai responded on 04/13/2018

Thank you for allowing Bronco Motors to take care of you and your vehicle’s needs, we look forward to assisting you in the future.

Brandon Maynard

Service Manager

208-489-1570

Frank J. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Service"
The personnel there have great attitudes!!!
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 11:53 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/13/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Shannon M. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
Thank you for the fast service and taking care of the recalls that we didnt know we had. Thank you for cleaning vehicle and vacuuming.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 10:13 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/12/2018

I would like to thank you taking the time to complete the survey letting us know how we did on your most recent service it means a lot to all of us here to know that you are being taken care of the way that you deserve.

 Brandon Maynard

Service Manager

208-489-1570

Verified Customer on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service with a smile!"
We bought our car five years ago from Bronco Motors and we've taken it there for all servicing. We have never had a thing go wrong, all potential problems have been caught before they happened, all service personnel have been friendly, informed, and very accommodating. We are in our eighties, have own many cars but never have had such good friendly service. Our car has not developed big problems and I attribute a lot of that to the service department.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/10/2018 08:32 AM
BRANDON M. at Bronco Motors Hyundai responded on 04/10/2018

Thank you so much for the wonderful comments along with taking the time to complete the review, they mean a lot to us here at Bronco Motors and we look forward to working with you again.

 

Brandon Maynard

Service Manager

208-489-1570

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