Reviews
Verified Customer
Montgomery, TX
2020 Hyundai Santa Fe
Verified Customer
Great service
Quick! Attentive!! Great customer service
Recommended
LR
Luvina R.
Katy, TX
2020 Hyundai Santa Fe
Verified Customer
Excellent place for my car maintenance
I went to this place near Katy TX for first time and had an excellent experience and the facilities are modern. My first maintenance was done in another place also next to Katy and the facilities were ugly.
Recommended
FW
Frances W.
Fulshear, TX
2021 Hyundai Palisade
Verified Customer
Awesome service & wait!
I love it there, love the service & the people
Recommended
Verified Customer
Columbus, TX
2019 Hyundai Santa Fe
Verified Customer
Awesome Service
The staff is great, along with a clean waiting room.
Recommended
SD
Spencer D.
Houston, TX
2020 Hyundai Santa Fe
Verified Customer
Service
My service experience was phenomenal. I emailed my sales rep Tatiana that it was time for my first service. She had it scheduled asap. Upon arriving for my service I was greeted by Sheila who know my name before I had even said hello. I told her I would be waiting and I swear I was only there for 20-30 minutes before my vehicle was done. I will def keep using this dealership for all future services.
Recommended
GS
Gina S.
Eagle Lake, TX
2013 Hyundai Sonata
Verified Customer
CS
Carl S.
Cat Spring, TX
2020 Hyundai Palisade
Verified Customer
Exceptional Service Department
Clean and very attentive to the value of your time! Exceptional service desk personnel!
Recommended
ML
Marcia L.
Brookshire, TX
2016 Hyundai Tucson
Verified Customer
ReScore Review™
Recommended
Original Review
Your Mangement
I was in there a few days ago and wasn't happy but because of Mr Powell speaking to me I was made very happy and satisfied ya'll should really appreciate him for his work and keeping the customers satisfied he does a great job.
Recommended
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 02/11/2021
Apoligies on your visit here at Brookshire Hyundai.
We would like to reach out to you regarding your concern ASAP.
Service Manager
2819680901
jpowell@brookshirehyundai.com
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 02/12/2021
Thanks a million M.L
We are blessed to have customers like you.
Please stop by and see me for your next service :)
KEEP SAFE and WARM
James PowellService Manager
2819680901
jpowell@brookshirehyundai.com
PL
Patricia L.
Katy, TX
2014 Hyundai Sonata
Verified Customer
Patricia Londro
When I called about the issue with my vehicle, I was given a claim number and a location and was the problem was handle prompt. Great customer service and the manager kept me abreast on the repair of my vehicle.
Recommended
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 02/08/2021
Always great to start off the week with a perfect survey.
Thank you very much and see you next time
Service Manager
2819680901
jpowell@brookshirehyundai.com
CD
Craig D.
Bellville, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Hyundai Brookshire Texas
Hyundai Brookshire Texas
Clean professional building courteous and professional service people and office staff
Clean professional building courteous and professional service people and office staff
Recommended
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 02/03/2021
Thanks for the great feeback C.D
We appreciate the opportunity and see you on the next round
Service Manager
2819680901
jpowell@brookshirehyundai.com
Verified Customer
Brookshire, TX
2020 Hyundai Tucson
Verified Customer
Great Service
From sale to service the employees of this dealership are helpful and friendly. A bit of trouble getting service scheduled but once that was out of the way service was a breeze. From check-in to check-out the service advisor was very attendant explaining where they were along the way.
Recommended
TT
Terry T.
Brookshire, TX
2019 Hyundai Kona
Verified Customer
Excellent maintenance
Replacer battery under warranty in less than an hour. Friendly staff, clean, and comfortable waiting area. Wouldn't go any other place.
Recommended
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 02/03/2021
Thanks a million T.T for the kind words and great scores!
We look forward on providing the same experience the next time around.
Service Manager
2819680901
jpowell@brookshirehyundai.com
JP
James P.
Katy, TX
2016 Hyundai Elantra
Verified Customer
Brookshire Hyundai, A dealership you can trust!
The customer service was excellent.
The work performed was better than expected.
Their pricing if competitive yet very fair.
They treat their customers with respect and make sure your needs are met.
The work performed was better than expected.
Their pricing if competitive yet very fair.
They treat their customers with respect and make sure your needs are met.
Recommended
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 01/29/2021
If all of our customer were just like you sir...
Much appreciated J.P
Keep safe and see you next time
Service Manager
2819680901
jpowell@brookshirehyundai.com
FS
Fred S.
Houston, TX
2013 Hyundai Sonata
Verified Customer
Great service
My expectations were met and exceeded. There is plenty of space to park and the facility is quiet for reading while waiting. Forgot to say it's very clean.
Recommended
JP
JAMES P., Service Manager from Brookshire Hyundai responded on 01/28/2021
We love perfect surveys and kind words!!!
Thanks a million!
Keep safe F.S
Service Manager
2819680901
jpowell@brookshirehyundai.com
GC
Gary C.
Brenham, TX
2021 Hyundai Palisade
Verified Customer
Tried to sell me something I didn’t need
Cabin filter just needed to be blown out not replaced at $60
Recommended
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