Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

(69 Reviews)

99% Would Recommend
Latest Review about 2 months ago

Reviews


TP
Tim P.
Alabama
GMC Sierra 3500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/24/2019 Category: Service
Tim said this facility wanted to charge him $1,100 to fix it and he bought the part for $15 and fixed it himself. They made him take the vehicle off the lot for him to do this.
This review was collected via phone interview by Customer Research Inc.

CM
Cordell M.
Alabama
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Cordell said he was referred to the business and this was his first visit for service.
This review was collected via phone interview by Customer Research Inc.

CE
Cheryl E.
Birmingham, AL
INFINITI JX35
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2018 Category: Service
Cheryl said usually she would not be unsatisfied. The last work was good and she trusts them. The problem was she was told ten minutes and it took an hour and twenty minutes. She missed an appointment because of it. They should have clarified that they were busy.
This review was collected via phone interview by Customer Research Inc.

AM
Aaron M.
Alabama
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Aaron said he told the mechanic that he needed a T.C.M. part and the mechanic dropped his transmission plate which cost $300. Then he told him he did need to do that so he was going to order a T.C.M. part which is what he told him in the begging. So he had to wait for that and he didn't get his vehicle for at least 7 days which was a real inconvenience. He thinks the mechanic is over worked and he needs to get another mechanic in the back to help out.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Alabama
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019 Category: Service
Ryan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Trussville, AL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Robert said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

HC
Hardy C.
Talladega, AL
Jaguar XJ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Hardy said the work is good and done in a timely fashion. He said one of the quotes seem to be too high. The customer service is great.
This review was collected via phone interview by Customer Research Inc.

ES
Ethan S.
Alabama
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Ethan said the staff did good work. There were some problems with parts, but everything worked out.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Trussville, AL
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
James said the employees were good guys, they knew what they were doing and they took care of business. They had a very tight schedule but they got it done.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Trussville, AL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019
Great fast service at a resonance price!
Friendly folks, don’t try to over sell, reasonably priced, quick turn around on my repair, they got my future business,

JC
Jesse C.
Alabama
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Jesse said this business is super good and they treat him fair.
This review was collected via phone interview by Customer Research Inc.

HM
Hank M.
Birmingham, AL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Hank said the work was good.
This review was collected via phone interview by Customer Research Inc.

JG
Janis G.
Trussville, AL
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Great people
Brian the owner is very nice and friendly. He explained everything I needed to know about my car.
I was very satisfied with my visit.

MC
Michael C.
Birmingham, AL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Michael said he was satisfied with the service done to the vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Birmingham, AL
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
96 S-10
Fair prices and good service.

DH
Don H.
Leeds, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Don said the service was great, and he appreciates the work the staff did.
This review was collected via phone interview by Customer Research Inc.

AR
Amy R.
Birmingham, AL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Honest mechanic
Price was exactly what he quoted me and it was at least 70 bucks cheaper than everyone else in Chelsea.

ZF
Zelda F.
Birmingham, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Zelda said the business staff were professional and courteous. She didn't have to wait long for the service.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Birmingham, AL
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Chris said the staff are very polite, upfront with the cost and the facility is very clean.
This review was collected via phone interview by Customer Research Inc.

WC
Will C.
Alabama
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Will said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.