Excellent work and great customer service.

Great service!
A loyal customer for years .Would recommenced highly. To anyone looking for great service and interested in saving money.

Very prompt and professional. Very honest and price was very affordable for the service rendered!!!

Why pay two or three times as much at the dealership for service? These guys do what’s right at a reasonable price.

Brown Motor Works has the best customer service I’ve ever experienced! Highly recommend!

The whole staff is the best in customer service and the best work!

Very knowledgeable and fair pricing.

The Brown Motors works team take really good care of my older model vehicle.They are courteous ,friendly but most of all efficient! I've never had to take it back because it was incorrectly serviced.When I get my next vehicle ,I will ONLY go to BMW!

I worked with Scott to take care of some check engine codes and to repair the headlamp wiring on my 2012 Silverado . Scott was quick to follow up with me and give me a plan of action and an estimated cost to repair. When i picked up my truck, it was cleaner than i dropped it off and the issues corrected. Highly recommend BMW for your auto needs.

Type A service was speedy and assuring

Stress free experience , upfront with what it cost and very professional .

Repaired as specified. Cost was correct. Car was washed and cleaned prior to return.

From the first phone call to the time I picked up my car I was treated with professionalism a time was given for part to be ordered and car to fixed and was done. Clean atmosphere friendly workers with a good sense of humor THANK YOU Brown Motor works for getting me back on the road!

Very good service

Not only did they obviously do a great job in my vehicle but the customer service is outstanding here!! I won’t take my car anywhere else! Everything was done promptly and I was kept up to date on the status. Highly recommend!

installed wheels with alignment...always good service and communication at a reasonable cost.

Brown Motor Works gives you a quote over the phone and when the work is complete, it's in close range. They advise you on what needs to be done and you make your decision. They are courteous and very knowledgeable about Mercedes.

Service advisors discuss what is necessary to keep your automobile in top condition before they begin working on your automobile. You receive a call from them if they determine there is another problem found during the inspection of the automobile. Upon completion of the work, you receive a call to notify you of the charges befor you return for your automobile. No surprises and reasonable prices.

Quality over Conveinience makes all the difference in Reliability. I was able to go in and give a description of the noises & performance of my Mini Cooper S. This info was documented by entering data in their computer system.The very friendly Leroy then scheduled an appointment and a loaner vehicle was provided for me for the 2day duration of completing the repairs. Text messages to confirm the upcoming appointment hepled me not to forget. And once completed, I received prompt notification as well. The self test drive was done prior to closing out the services rendered and I am completely satisfied. And btw the car wash, and 🍿 just absolutely my favorite past time thing to do there. Thanks guys...to all of you at Brown Motor Works.

Brown is the most thorough and ethical auto repair business I have done business with, period. If repairs are needed for Mercedes/BMW, etc., they are it in the Columbia area.