I have often equated taking a car to the shop like going to the doctor. It can be a scary propitiation. It is comforting knowing there is a shop, Brown Motor Works, that one can trust the work they do! I first met R.A. Brown, the owner, many years ago when he was head tech at Hancock BMW, in Columbia . R.A. has assembled a staff of people, both in the office and technicians in the shop, that are second to none in Columbia! I personally know everyone at Brown and I can attest to their knowledge of the industry and just as important, their honestly and integrity. I highly recommend Brown Motor Works to anyone in need of automotive repair!!

I went in for an alternator check and I was charged $120 just for a check. no one absolutely none of the staff were wearing masks inside the building. at one time I counted eight people inside of the office all sharing tortilla chips and salsa. I understand you cannot eat with a mask on but still that is absurd. There is signage posted that says they reserve the right to charge a diagnostic fee if repairs aren't rendered the same day but $120 is absolutely ridiculous. I've already had my alternator changed somewhere else and do not recommend business with them.

We have been using Brown Motor Works for many years now- through multiple vehicles they have always continued to provide us with timely, professional, and quality service. We’ve had emergencies and been fit in same day, with thorough explanations of any issues. They are always friendly and fair.

Great service. Great hospitality.
Great customer service.
Accurate
Short time.
All smile from start to finish from everyone.
Thank you. A pleasurable place

When no one else knows how to repair a used foreign car, they do. The repair it's done right.

The quick service, the courteous staff and the price for my services.

Dont understand the charges. Seem to be repeative charges. If the hose is molded and you replace the hoses why two different prices. Complementary Wash please don't ever wash my car without my permission. Probably won't be returning. Great customer service. Charge for 2 hoses not even 3 inches long that I identified and the only thing you have to remove was a snapped on engine cover. I don't see how its $683.14

Got me in and out very quick. Took the BMW dealership 5 days just to diagnose an issue. Brown Motor works had me diagnosed and repairs complete within 24 hours

Took my Mercedes to get inspected and service was great!! People are friendly and prices are fair! Thanks

This is the second time I have brought one of my vehicles in for a service. They are very honest with you and get your vehicle back to you in a timely manner. I recommend them to others

Knowledge of complex cars and fast service is important. BMW has both.

Hi Georgia service I will be coming back for more

I have always found them to be honest in assessing my service issues.

Have been using their service for years. So professional and friendly. Can’t imagine going anywhere else.

This was not first visit to Brown Motor Works those guys keep my vehicle on the road and my service advisor is very knowledgeable on all my automotive needs once again thanks