Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,360 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
98% Would Recommend
Latest Review 3 days ago

Reviews


SW
Sterling W.
South Carolina
BMW 745Li
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017 Category: Service
Sterling said the business did a good job. He has already recommended it.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/01/2017 Category: Service
Sterling said his overall experience was less than average but they did good work.
R.A. B. from Brown Motor Works responded on 06/06/2017

I am glad we was able to resolve the problem with the battery .Hope we can help you agin soon


BW
BART W.
Columbia, SC
Volvo S60
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2017
2013 volvo service
straight forward - total confidence in any recommendations

BH
BUBBER H.
Columbia, SC
Volvo XC60
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
friendly
service and smiles

WH
WAYLAND H.
Lexington, SC
Volkswagen Touareg
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Free fix-- very nice!
Had oil change 3K miles ago. Car began to leak a little oil on driveway. Turned out seal on oil plug was defective. Brown got it in promptly, replaced the seal, no charge. Good business.

HT
Hakim T.
Warrenville, SC
BMW 325i
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017 Category: Service
Hakim said he likes the business, and he is going to use them again.

BV
Brett V.
Irmo, SC
BMW 525i
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2017 Category: Service
Brett said the business always makes sure they explain what is going on and he never has a problem with them.

CJ
CHARLES J.
Columbia, SC
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2017
The People that work there !!
Just great service!! It's really hard to find.

JB
JAY B.
West Columbia, SC
MINI Cooper
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Customer Service
BMW and the service representative Leroy are professional, polite and knowledgeable. When I enter the lounge, personal attention is given. Prior to paying the bill, the work completed is always explained and notice is provided of work that will need to be done in the future. I recommend BMW to all who own a Mini Copper.

RG
Rob G.
Columbia, SC
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017 Category: Service
Rob said they were very professional. They did everything in a timely manner. He was pleased with the outcome.

EW
Ervin W.
Columbia, SC
Mercedes-Benz SL550
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017 Category: Service
Ervin said this business did a great job. They were professional and they provided good communication. They cleaned up his vehicle.

RF
ROBERT F.
Gilbert, SC
Mercedes-Benz C230
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2017
excellent service and reasonable prices with topnotch front desk personnel and mechanics
I have used Brown Motor Works for almost twenty years and have never been disappointed in the service rendered.

GK
GREGORY K.
Columbia, SC
Ford Windstar
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2017
Great Job...As Usual
Brown's did an excellent job in a timely and cost effective manner.

AS
Anthony S.
Columbia, SC
Mercedes-Benz C300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2017 Category: Service
Anthony said they were courteous, quick and efficient.

MH
MARY H.
Gaston, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Everyone is kind.
Take good care of you and your ?.

KK
Kelly K.
Columbia, SC
BMW ActiveHybrid 3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2017 Category: Service
Kelly said the experience was fine but it just took a long time to get her vehicle back. They had to get parts from a dealership so it was not their fault.