Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 1109 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 14 days ago

Reviews


Verified Customer
Saluda, SC
Mercedes-Benz GLC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Professional and Courteous
Everyone at Brown Motor Works is always professional and courteous. They make you feel welcomed and work hard to find solutions to any problem. They also don’t “find” problems that aren’t there, like a lot of dealerships!

RS
ROBERT S.
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Competent and honest
1). Friendly
2) concerned about what you want and need
3) honest
4)work with you to get convenient tmes and completion times.

Verified Customer
Elgin, SC
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Oil leak.
They are great to work with, and know how to repair the problem. They will let you know the price before doing the work. Know surprises in the cost.

JW
JERRY W.
Columbia, SC
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Salute to Brown’s BMW
I have been highly pleased with Brown’s BMW. The service has been most professional and personable.

RA
RICH A.
Irmo, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Honest 100%
The folks at BMW are awesome, and are always honest about all service and repairs, will always use them

SG
SKYLER G.
Columbia, SC
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Fantastic!!!
The service was great!

KJ
KENNETH J.
Columbia, SC
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
The employees and the quality of repair is just excellent.
Thanks very much for your professional service

Verified Customer
Columbia, SC
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Customer Service
RA is a pro. I appreciate the quality of service. Thanks

HS
HATTIE S.
Columbia, SC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
My First Visit to Brown Motor Works
The customer service was great and the job was completed in a timely manner. My questions were answered promptly and everything was done as stated to me.
R.A. B. from Brown Motor Works responded on 04/11/2019

Thanks for the review, look forward to seeing you again.


SB
SYLVIA B.
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great job
Mr. Leroy was friendly. The service was great, timely and a nice price. I would trust them with my car.
R.A. B. from Brown Motor Works responded on 04/11/2019

Thanks so much for the kind words, look forward to seeing you again.


MW
MARY A W.
Columbia, SC
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Service for my GLK350 Mercedes
Excellent service and convenient location.

BS
BOB S.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Service
Always fast professional and spot on with estimates. Never have had anything but great service here!

IS
IRVIN S.
Hopkins, SC
Mercedes-Benz S320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
there quick and passionate service
i have taken my car there twice and everytime i have i was well please and very satisfied.

BH
BUBBER H.
Columbia, SC
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Retired man.
They treat you like you are an important person .

CC
CINDY C.
Chapin, SC
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Trust them completely!
Have been taking my cars to them for over 12 years. Wonderful service!

DR
DAN R.
Columbia, SC
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Best service hands down!
No one else touches my vehicles but Brown Motor Works. Great personal service. Quality work. Super friendly staff—Leroy and Scott. This is my go-to garage!!

JN
JERRI N.
Columbia, SC
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
"Brown's The Best"!
After 45 years of driving, working on vehicles, and having maintenance performed by vendor's in the business, Brown's Motor works is without question the most customer friendly and one of the most knowledgeable group of mechanics and administrative staff personnel that I have had the pleasure to do business with. From my first phone call to the final pick up of my 2004 Jaguar X-Type, my experience was fantastic! DGN

WM
WILLIE M.
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Service and price
Service was fast and top quality,,,,,,,

PJ
PATRICK J.
Orangeburg, SC
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019
Good service. Knowledgeable.
When a previous auto shop couldn't fix my vehicle after three days, Brown's found my problem within a day, ordered the part needed, and had my vehicle back in a timely manner. More reasonable than the dealer.

BH
BUBBER H.
Columbia, SC
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Traverse
You guys are real pros. I never get the feeling that I
can't depend on you all.

Thanks.