Reviews
TC
Tony C.
Rochester, NY
Honda Pilot
Verified
Open on Sundays
Scott did a great job fixing our brakes and troubleshooting 2 other issues
Recommended
DW
Douglas W.
Rochester, NY
Mazda 3
Verified
Douglas said he received excellent service from this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
MT
Mike T.
Rochester, NY
Honda Civic
Verified
Mike said the service was done quickly and there were no issues. It was very convenient.
Recommended
This review was collected via phone interview by Customer Research Inc.
WC
William C.
Rochester, NY
BMW X5
Verified
Efficient and Informative
I was in and out in about 1/2 hour. I thought I only needed 2 tires balanced, but Ed thoughts should check all 4. Good thing because the 2 I thought were ok were out of balance. He gave me a great explanation of why they lost their weights.👍🏻
Recommended
AH
Angela H.
Rochester, NY
Mitsubishi Eclipse
Verified
close and friendly
and good work
Recommended
LA
Lynn A.
Ford Taurus
Verified
Fix car correctly
I rate Browncroft garage as the best garage for car service. I recommended them to anyone needing car service.
Recommended
BN
Bill N.
Penn Yan, NY
Land Rover Discovery
Verified
Bill said this business did a great job providing service for his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Lynn A.
New York
Saturn SL2
Verified
Lynn said she has been a customer there for 20 years and they are great.
Recommended
This review was collected via phone interview by Customer Research Inc.
EC
Ed C.
Rochester, NY
Chevrolet Avalanche
Verified
Ed said he likes the new staff at this business and would use them again.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Chesea M.
New York
Chevrolet TrailBlazer
Verified
Chesea said this business was really good at responding. Their hours were good and they did a good job of keeping her updated. She really appreciated their quick service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Michelle K.
Rochester, NY
Jaguar XK8
Verified
friendly service and personelle
Scott, warmest thanx for always being on Call, even last minute and thank you for print-out references for used Jags
Recommended
KM
Karen M.
Rochester, NY
Subaru Legacy
Verified
oil change
Always excellent!
Recommended
MD
Michael D.
Rochester, NY
Nissan Rogue
Verified
Michael said he called this business up on a Sunday and they were able to get him in. They had his inspection done in 20 minutes and they were very quick. He got great service and did not try to up sell to him like other facilities. It was a nice change of pace for him and he will definitely be returning.
Recommended
This review was collected via phone interview by Customer Research Inc.
CF
Chuck F.
Rochester, NY
Volvo S70
Verified
Fast, honest and friendliest shop, around !
My car was in need of exhaust system repair.
Since I am on the road often and must drive for my work, I have limited time to be without a vehicle. Thank you for getting me back out on the road, in a very short time. I appreciate your skills and will definately recommend Browncroft Garage to those in need of car service.
Since I am on the road often and must drive for my work, I have limited time to be without a vehicle. Thank you for getting me back out on the road, in a very short time. I appreciate your skills and will definately recommend Browncroft Garage to those in need of car service.
Recommended
GM
Gloria M.
Rochester, NY
Chrysler Sebring
Verified
Friendly.
They will fix it right.
Recommended
RR
Ron R.
Rochester, NY
Hyundai Tucson
Verified
Best garage!
Love Browncroft Garage and will not take our car anywhere else. They are trustworthy, reliable and honest!
Recommended
TS
Terry S.
Subaru Impreza
Verified
Clean,courteous, reliable, and honest....
I have been using Browncroft Garage for over 10 yrs. I wouldn't go to anyone else!
Recommended
MG
Marc G.
Rochester, NY
Honda Accord
Verified
Marc said he has no complaints about the service provided by this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Sharon L.
Rochester, NY
Chrysler Town
Verified
Sharon said this business had good timing and availability but she did not expect it to cost as much as it did. After doing some research, the rate she was charged was standard, so she was not upset. She will be a returning customer.
Recommended
This review was collected via phone interview by Customer Research Inc.
NZ
Nina Z.
Rochester, NY
Mercedes-Benz ML320
Verified
Nina said the business gave their attention to her needs, the service is quick and the price was fair.
Recommended
This review was collected via phone interview by Customer Research Inc.