Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

478 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


DK
Dottie K.
Rochester, NY
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02/14/2016
New Customer
First time there for inspection and oil change was very impressed
Definitely going back

DK
Dottie K.
Rochester, NY
Chevrolet Cavalier
Verified Customer
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02/12/2016
New customer
I am a new customer was referred by a friend. I came in for an inspection and oil change. I was very
pleased with the service. It is always so nice to be able to take your car to a place you can trust and
this is one of them!

JC
Jim C.
Rochester, NY
Chrysler Town
Verified Customer
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02/11/2016 Category: Service
Jim said the business did a good job and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Rochester, NY
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Paul said the business delivers quality work and is willing to work with their customers with scheduling.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
New York
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Patrick said this business did everything they promised and provided the service in the same day.
This review was collected via phone interview by Customer Research Inc.

CI
Chris I.
Webster, NY
Pontiac G6
Verified Customer
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02/09/2016 Category: Service
Chris said they worked fast.
This review was collected via phone interview by Customer Research Inc.

DN
Dan N.
Rochester, NY
Toyota Camry
Verified Customer
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02/08/2016
Competent and pleasant staff
I would gladly recommend the garage to a friend, just as a friend did to me

ES
Elijoch S.
Rochester, NY
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016 Category: Service
Elijoch said this business work was good.
This review was collected via phone interview by Customer Research Inc.

SN
Sally N.
Rochester, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016 Category: Service
Sally said they give excellent service and they treat her well. She trusts them.
This review was collected via phone interview by Customer Research Inc.

TV
Teresa V.
New York
Volkswagen Jetta
Verified Customer
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02/05/2016 Category: Service
Teresa said the business was very approachable and easy to talk to. The prices were fair and they were accommodating to her needs by allowing her to pick up the vehicle at a late hour as well as the method of payment she used.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Rochester, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016 Category: Service
Richard said the service was fine.
This review was collected via phone interview by Customer Research Inc.

JB
Justin B.
Rochester, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Justin said he received very good service from this business. He was in and out the same day and they were very pleasant to interact with.
This review was collected via phone interview by Customer Research Inc.

CF
Chuck F.
Rochester, NY
Volvo S70
Verified Customer
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01/27/2016
Back on the road in one hour !
Thanks to the crew at Browncroft Garage, my car was diagnosed and repaired, while I waited.
I was out on the road in about one hour and was able to complete plans I had made, that day !
Thank You, again.

GD
Greg D.
Rochester, NY
Chevrolet Malibu
Verified Customer
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01/21/2016
Accommodating, friendly, good work, fair pricing honest.
Loved it. Will be my go to mechanic. Sent my son there and he was equally satisfied.

MR
Mark R.
New York
Jeep Cherokee
Verified Customer
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01/14/2016 Category: Service
Mark said he was very pleased with this business, and he is thinking about bringing in his vehicle tomorrow morning.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Rochester, NY
Chevrolet S10 Pickup
Verified Customer
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01/13/2016 Category: Service
Ed said the staff is good to him. His father worked there many years ago, for 38 years.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
Rochester, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Judy said they were efficient and did the job correctly.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Rochester, NY
Honda CR-V
Verified Customer
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01/08/2016
CRV review
Honest, trustworthy and respectful

BB
Brian B.
Rochester, NY
Oldsmobile Achieva
Verified Customer
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01/07/2016
you guys rule
fast, reliable. good dudes.

CA
Chuck A.
Rochester, NY
Ford Five Hundred
Verified Customer
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01/07/2016
Great techs, Great owner, very good communication, on time completion of service.
An absolutely "no worries" shop to bring your vehicle for service. Great owner,and very good techs. What more can you say!