Reviews
JM
John M.
Rochester, NY
Honda Pilot
Verified Customer
John said he was very satisfied with the service provided by this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
LG
Lisa G.
Rochester, NY
Saturn Vue
Verified Customer
Friendly reliable and fair
Will continue to use Scott and his amazing team!
Recommended
PK
Praw K.
Rochester, NY
Mitsubishi Eclipse
Verified Customer
Praw said this business did a great job servicing his vehicle, and the employees were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Susan M.
Toyota Corolla
Verified Customer
Very nice and they don't treat you as if you don't know what you are talking about.
5
Recommended
KM
Karen M.
Rochester, NY
Subaru Legacy
Verified Customer
More than just Excellent Service
The work these guys do on my car is always tops. I feel safe, not ripped off and know I can trust the work was done right. I will continue to support and be supported! Thanks, guys!
Recommended
EH
Eric H.
Rochester, NY
Volvo S60
Verified Customer
Eric said the staff provided honest, great and fast service.
Recommended
This review was collected via phone interview by Customer Research Inc.
ST
Sheldon T.
Rochester, NY
Audi A6
Verified Customer
Sheldon said they have excellent service and he likes everything they do. He would recommend them to anyone. He likes dealing with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Rahn D.
Rochester, NY
Toyota Yaris
Verified Customer
Rahn said they were too expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Jose L.
Rochester, NY
Saturn Vue
Verified Customer
Jose said the service he received from this business was great. He worked mostly with an employee named Scott and he was great and did a good job at keeping him informed on what was going on with his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
ET
Elana T.
Penfield, NY
Hyundai Tiburon
Verified Customer
Elana said this business provided great service with a wonderful personality.
Recommended
This review was collected via phone interview by Customer Research Inc.
HB
Howard B.
Rochester, NY
Buick LeSabre
Verified Customer
Wonderful service
Scott and Ed have faithfully carried on the honest tradition started by Eric over 30 years ago. I know that whenever I take a car in for service I will not be sold unnecessary parts and services. Scott explained to me exactly what had to be done and why, and the approximate cost. The waiting area has been painted and refreshed and is now very bright and welcoming. I would not hesitate to recommend Browncroft Garage!
Recommended
BM
Bernard M.
Rochester, NY
Chevrolet Impala
Verified Customer
Bernard said he has known them and gone there for a long time. They do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Chuck M.
Rochester, NY
Pontiac Vibe
Verified Customer
Spoke with Michelle. She said they are very personable and they do quality work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BB
Brian B.
Rochester, NY
Oldsmobile Achieva
Verified Customer
Brian said they did the work quickly and they diagnosed the problem correctly. They are also very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Dustin S.
Rochester, NY
Jeep Wrangler
Verified Customer
Dustin said this business was friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
TC
Tony C.
Rochester, NY
Honda Pilot
Verified Customer
Open on Sundays
Scott did a great job fixing our brakes and troubleshooting 2 other issues
Recommended
DW
Douglas W.
Rochester, NY
Mazda 3
Verified Customer
Douglas said he received excellent service from this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
MT
Mike T.
Rochester, NY
Honda Civic
Verified Customer
Mike said the service was done quickly and there were no issues. It was very convenient.
Recommended
This review was collected via phone interview by Customer Research Inc.
WC
William C.
Rochester, NY
BMW X5
Verified Customer
Efficient and Informative
I was in and out in about 1/2 hour. I thought I only needed 2 tires balanced, but Ed thoughts should check all 4. Good thing because the 2 I thought were ok were out of balance. He gave me a great explanation of why they lost their weights.👍🏻
Recommended
AH
Angela H.
Rochester, NY
Mitsubishi Eclipse
Verified Customer
close and friendly
and good work
Recommended