Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1348 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.0416683/5Overall Rating 4.0416683/5Overall Rating 4.0416683/5Overall Rating 4.0416683/5rating 4.0416683
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
Latest Review about 9 hours ago

Reviews


Verified Customer
Leesburg, VA
2007 Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
great service dept
wonderful service dept. keep up the great job

Verified Customer
Sterling, VA
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
N/A
N/A

TS
Tann S.
Stephens City, VA
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2018 Category: Service
Fast service
Great working with service advisor Shawn. My car was dropped off for an oil chg which was done but when I came to get the car it wouldn't start. Found out I needed a battery but they jumped the car for me. So I made it home. Thanks

Verified Customer
Ashburn, VA
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Excellent Service
Great service, good prices,no long wait time, very professional and knowlegable service attendant

AH
Andrea H.
Hamilton, VA
2016 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Major Service
Good job as usual.

CC
Catherine C.
Leesburg, VA
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Kay’s review
I was amazed that you had me in and out in an hour. ....and the apt I had, or thought I had made on line was not registered. The dealer I used in Fairfax, even with an apt, took at least 2 hours or more for an oil change. Even if it was free...I bought the car there...the wait was just awful.
Thanks for your great service.
Kay Curley

DV
David V.
Leesburg, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Personal service!
Sean is so professional. He should lead the service dept!!

Verified Customer
Ashburn, VA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Very nice and helpful
I have taken my car here twice now for recalls and both times have had a great experience. The guys at the service desk are always so nice and helpful. I know I will be back in the future when I need more work done!

AG
Amandeep G.
Ashburn, VA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service
Good job

Verified Customer
Ashburn, VA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Almost perfect.
Almost perfect experience. They did the oil change in time promised. Only complaint is they didn’t wash the car like most dealers do.

LP
Laurie P.
Leesburg, VA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Job well done..
As always, most friendly staff and service completed on time..

Verified Customer
Leesburg, VA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Sean Wilt
Have purchased multiple vehicles there, but Sean Wilt is the best service advisor I’ve erer had!

Verified Customer
Purcellville, VA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Quick
The servicing was super fast and the mechanics were so nice!

MC
Marilyn C.
Haymarket, VA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
2011 Tucson Service
Outstanding customer service when I brought my Tucson in for the 60k service and new tires. I was given a loaner when tires would not be available until the afternoon. Car was ready when promised.

Verified Customer
Sterling, VA
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service
Brought my Tucson in for a recall on rubber seal for gas tank. Service team was knowledgeable, fast and efficient. Recommended other services that were seen. I was very happy with the completed service.

Verified Customer
Knoxville, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Excellent Service
All are willing to help answer my questions and to investigate every concern! Thanks!

RR
Richard R.
Ashburn, VA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great service with my Adviser
Made a great effort to ensure my warranty covered an issue with my vehicle and saved me costs by holding off on work that could be covered by my warranty.

JP
John P.
Leesburg, VA
2012 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Service for Genesis R Spec
Very capable service rep - well versed and helpful. Unfortunately, no part in stock or available which will require multiple visits to resolve. The excessive oil consumption issues is as yet unresolved.

DH
David H.
Sterling, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
professional service
I was happy with the quick and professional service. However, I was disappointed that my car didn't get washed despite the fact that I provided a coupon offering a free car wash.

Verified Customer
Reston, VA
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Listened and found the problem
Car had an shifting problem that other shops would fix, only to have the problem reappear the next day. Leesburg Hyundai took the time to narrow down the potential causes and kept the car a little longer to truly find the issue. Real problem solving, and not just moving a customer along.