Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1271 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.0416683/5Overall Rating 4.0416683/5Overall Rating 4.0416683/5Overall Rating 4.0416683/5rating 4.0416683
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
Latest Review about 12 hours ago

Reviews


KM
Kristin M.
Warrenton, VA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Always great service
No matter what I need, Leesburg Hyundai always does a great job and never does more than is necessary. Darrel always takes good care of our cars!

Anonymous avatar
Verified Customer
Kearneysville, WV
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
great staff
This service department is so professional and courteous, particularly compared to the other dealerships in the immediate area.

BE
Bing E.
Purcellville, VA
2008 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Friendly and responsive service
Friendly, responsive, and good follow through.

Anonymous avatar
Verified Customer
Ashburn, VA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Service
The whole experience was great,from booking the appointment to collecting the vehicle..thank you.

NP
Noy P.
Ashburn, VA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Awesome
Well taking care/ friendly

Anonymous avatar
Verified Customer
Leesburg, VA
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Do what they say and what I ask for.
Reliable

SW
Shannon W.
Leesburg, VA
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Excellent service
Staff was friendly, repairs were quick so overall a great experience

TW
Terry W.
Herndon, VA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Routine Service
As Usual my team did an outstanding Job. Kudos to John and Shawn

Anonymous avatar
Verified Customer
Leesburg, VA
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Review
Competent, friendly and accomodating.

FW
Franklin W.
Leesburg, VA
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Timely, competent service
An easy process from start to finish. Easy to schedule appointment. Kept in contact throughout. Finished on time and on budget.

JB
Janet B.
Ashburn, VA
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Did a good job.
They completed my warranty work quickly. They also identified two maintenance needs and took care of those.

AH
Anna H.
Charles Town, WV
2014 Hyundai Genesis Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Staff
The Staff is awesome! They always explain everything. I always feel taken care of. I never feel taken advantage of like I have before at other dealerships. They only do what’s needed to my car. A big shout out to Shawn Thank You!

AS
Antonisha S.
Leesburg, VA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Great Service
I always receive great service when i bring my car in!

Anonymous avatar
Verified Customer
Ashburn, VA
2014 Hyundai Santa Fe S
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Oil change
Need quicker oil Change service and a car wash
JASON N M., Fixed Operations Director from Brown's Leesburg Hyundai responded on 06/12/2018

Hello,
I'm sorry you were unsatisfied with your service visit with us, however I have reviewed your repair order and have some additional information for you. If you could reach out to me at your convenience, I'd be happy to go over this with you. I look forward to hearing from you soon.

Regards,

Jason McDevitt
Fixed Operations Director
Brown's Leesburg Hyundai
(p)703.443.2220
(f)703.443.2886
jason.mcdevitt@brownscar.com
www.brownsleesburghyundai.com

AB
Andrew B.
Ashburn, VA
2011 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Excellent Customer Service
I had a very mysterious shuddering issue with my Genesis and the gentlemen in service went out of their way to explain to me the best way to resolve it. They Re-flashed my transmission computer and it’s driving better now than it ever has. Love these guys!

MM
Marcelo M.
Ashburn, VA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great service
Great service from service assistant manager Shawn. My daughter's car came in with a check engine light at 10am and it was out by 12PM with a software update. Check engine light is gone, car is running great and my daughter is happy. I'll definitely come back to this dealership for all future service needs.

Anonymous avatar
Verified Customer
Purcellville, VA
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Dependable
Good job

MF
Melissa F.
Purcellville, VA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Best Service Department is at Brown's Leesburg Hyundai
I choose Brown's Leesburg Hyundai because of the Service Department, in particular, Daryl. He is so professional and customer-focused. He takes the time to explain everything so I have a complete understanding of what is being done. I totally trust him! I follow his advice on future service needs and my car continues to perform like I just brought it! Brown's Leesburg Hyundai has the best mechanics as well! Excellent customer service and I am a loyal customer!!! Thank you everyone!

Anonymous avatar
Verified Customer
Herndon, VA
2010 Hyundai Elantra To
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
I don't do public reviews
Good

SB
Staci B.
Ashburn, VA
2005 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Great Service
I appreciate that the service advisor promptly called me after I dropped off the car. He provided regular updates and costs. I will definitely return for regular service. The overall communication was great.