Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(2,007 Reviews)

ReScore Reviews™ (66)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
95% Would Recommend
83% Business Response
Latest Review 3 days ago

Reviews


EG
Earnest G.
Sterling, VA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021 Category: Service
Service Unmatched!
Excellent service!
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 03/02/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

JJ
Janice J.
Sterling, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021 Category: Service
Reliable Service
Service is reliable with knowledgeable customer services reps.
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 02/24/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

HH
Helen H.
Round Hill, VA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021 Category: Service
Friendly & knowledgeable staff
They always explain their findings. Keep you updated on recalls & services needed. Get you in and out as quickly as possible. Been with them 7 years and on my 2nd Santa Fe.
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 02/04/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

Verified Customer
Frederick, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021 Category: Service
Don't change anything
Great service
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 02/02/2021

Thanks, we always look forward to seeing you :)

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

CZ
Carl Z.
Potomac Falls, VA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021 Category: Service
Well Done and Resonablexxx
Xxx
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 01/28/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

PH
Paul H.
Stephens City, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021 Category: Service
Friemdly service people, good price, good workmanship
Brown's provided excellent diagnostic testing and then, when an issue was found, took the appropriate action to remedy the situation. Ron and Daryl provided excellent customer service as they always do.
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 01/14/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

LJ
Linda J.
Leesburg, VA
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Everyone that works there
Excellent service and sales dept
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 01/13/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

RE
Ronald E.
Leesburg, VA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021 Category: Service
Good service department
Easy to schedule an appointment, friendly and competent staff, good service department
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 01/11/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

PB
Paul B.
Charles Town, WV
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021 Category: Service
Great service hours
Accommodating service hours, nice people
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 01/04/2021

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

Verified Customer
Ashburn, VA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020 Category: Service
Consistently reliable.
Service staff is friendly and honest. Work is always completed as promised.
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 12/23/2020

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

JM
Julius M.
Leesburg, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020 Category: Service
Wonderful customer service
Excellent Team
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 12/19/2020

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

Verified Customer
Sterling, VA
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020 Category: Service
Great team
Good work ethic
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 12/17/2020

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

TS
Tony S.
Round Hill, VA
2017 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020 Category: Service
Service department great
Darrell goes the extra mile. And talks very clear. Also asks if you have any other questions. Thank you
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 12/03/2020

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

LL
Lauren L.
Lovettsville, VA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
Friendly, Helpful
We bought two cars last year from Brown's. Each time we have been back for service (oil changes, tire rotation) the staff are pleasant and helpful. Service is quick. We're very happy with Brown's.
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 12/02/2020

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com

AS
Albert S.
Leesburg, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
OK
it works!
Shawn W., Service Manager from Brown's Leesburg Hyundai responded on 11/25/2020

I wanted to thank you for taking the time to complete the survey, we really appreciate it.

Shawn Wilt
Service Manager
Browns Leesburg Hyundai
703-443-2220
shawn.wilt@brownscar.com