Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1954 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 3.9999989/5Overall Rating 3.9999989/5Overall Rating 3.9999989/5rating 3.9999989rating 3.9999989
Original
Overall Rating 1.78947/5rating 1.78947rating 1.78947rating 1.78947rating 1.78947
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


BB
Brian B.
Manassas, VA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Service
Great. Mike Sherman is a terrific service rep.

RV
Rosary V.
Lincoln Park, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Great service
Great and fast service
ROBERT R C., Service Director from Brown's Manassas Hyundai

Thank you for sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

LW
Laura W.
Chantilly, VA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Stafgy
Very satisfied with the service
ROBERT R C., Service Director from Brown's Manassas Hyundai

Thank you for your feedback and your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

TE
Thomas E.
Fredericksburg, VA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent Dealership!!
Great dealership! Quality service and outstanding professionalism on display at all times... the Hyundai brand is a quality car when cared for by a strong service shop. The Sonata ((We own 2!) Is a great family car if you are in the search for a new car...see Briwn's...
ROBERT R C., Service Director from Brown's Manassas Hyundai

We really appreciate your very kind feedback.Thank you for taking the time to submit a review and thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

SR
Sheldon R.
Springfield, VA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Good value
Better Value than expected. I was able to combine coupons. Also, the service advisor provided an even better LOF coupon than I had.
ROBERT R C., Service Director from Brown's Manassas Hyundai

Great feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

Anonymous avatar
Verified Customer
Manassas, VA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
:)
Friendly staff
ROBERT R C., Service Director from Brown's Manassas Hyundai

We appreciate your feedback and your business.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

CJ
Cheryl J.
Bristow, VA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Fit Me In Same Day
Brown's manages to get me in for service the very day I call, and we all know that fitting an appointment into our schedules is never easy--and my car always comes out clean and shiney!!
ROBERT R C., Service Director from Brown's Manassas Hyundai

Great feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

KS
Kenny S.
Chantilly, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Excellent service
The friendly staff. Even when I did not have an appointment my advisor accommodated me.
ROBERT R C., Service Director from Brown's Manassas Hyundai

Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

JD
Joe D.
Manassas, VA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
I love my service department
I wouldn't go no where else
ROBERT R C., Service Director from Brown's Manassas Hyundai

And we Love that you service with us,it has always been a pleasure.Thank you for sharing your feedback and Thank you for your continued business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

Anonymous avatar
Verified Customer
Woodbridge, VA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Prompt service
Prompt service
ROBERT R C., Service Director from Brown's Manassas Hyundai

Thank you for sharing your feedback.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

CH
Carl H.
Sterling, VA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Browns manassas Hyundai
Very friendly service Tom got extended warranty to pay for the repair even though vehicle was purchased from anouthet dealership . Now that vehicle is out of warranty will be returning for service as needed
ROBERT R C., Service Director from Brown's Manassas Hyundai

We appreciate your feedback and glad to hear everything worked out.Thank you.Robert CavendishService DirectorBrown's Manassas Hyundaibob.cavendish@brownscar.com703.372.0422


JW
Jonathan W.
Haymarket, VA
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Awesome value and personal service
Brown's Hyundai offers so many options for scheduling service for your vehicle from in car, app, webpage, and bluelink. The service is second to none and their prices are very affordable. My experience is always positive and I never walk away feeling like I've been taken advantage of. My car gets the service it needs and I walk away reassured and satisfied .
ROBERT R C., Service Director from Brown's Manassas Hyundai

WOW,Thank you.Robert CavendishService DirectorBrown's Manassas Hyundaibob.cavendish@brownscar.com703.372.0422


Anonymous avatar
Verified Customer
Bristow, VA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Great service department.
The service team at Brown's Hyundai are really good. They keep you updated on how service is going and cover in detail what was done and why. They do a good job of getting you in and out in a timely manner.
ROBERT R C., Service Director from Brown's Manassas Hyundai

We appreciate your feedback and your business.Thank you.Robert CavendishService DirectorBrown's Manassas Hyundaibob.cavendish@brownscar.com703.372.0422


TC
Tiana C.
Woodbridge, VA
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Great job
Listened to me and even went above. Thanks.
ROBERT R C., Service Director from Brown's Manassas Hyundai

Wonderful,We appreciate your feedback and your business.Thank you.Robert CavendishService DirectorBrown's Manassas Hyundaibob.cavendish@brownscar.com703.372.0422


JH
James H.
Woodbridge, VA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Friendly and professional
Complete work on my car in a timely manner.
ROBERT R C., Service Director from Brown's Manassas Hyundai

We appreciate your feedback and your business.Thank you.Robert CavendishService DirectorBrown's Manassas Hyundaibob.cavendish@brownscar.com703.372.0422


Anonymous avatar
Verified Customer
Clifton, VA
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Prompt service
Service carried out as asked no problems
ROBERT R C., Service Director from Brown's Manassas Hyundai

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

KS
Karen S.
Springfield, VA
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Quick service
Never thought I would pick out a Hyundai, but I continue to be satisfied with my car and service.
ROBERT R C., Service Director from Brown's Manassas Hyundai

And we are glad you picked a Hyundai and you picked us for your service needs.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

DM
Donald M.
Manassas, VA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Hyundai Elantra
Everyone is always helpful and friendly when I visit Brown's Manassas Hyundai. I have no desire to look elsewhere for help with my car when my experiences are so positive. Thanks for all your help!
ROBERT R C., Service Director from Brown's Manassas Hyundai

Great and wonderful feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

SR
Samuel R.
Manassas, VA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great customer service, great cars!
Hyundai are good cars!
ROBERT R C., Service Director from Brown's Manassas Hyundai

Wonderful feedback and it is appreciated as well as your business.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422

SC
Scothelia C.
Manassas Park, VA
2014 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Clean, Quick, and Convenient
Very tidy and clean facility. Sales and service reps always very welcoming. They listen to your concerns and are able to construct a plan to best you if financing becomes an issue (which is a huge plus for me, a young independent adult cause money can get tricky). Been going to this location since I purchase my car from them and service is always amazing!!
ROBERT R C., Service Director from Brown's Manassas Hyundai

Wonderful feedback and it is appreciated as well as your business.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422