Brown's Manassas Hyundai


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1496 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5rating 4.0625
Original
Overall Rating 1.86667/5rating 1.86667rating 1.86667rating 1.86667rating 1.86667
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Kristal P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Brown's Manassas Hyundai!"
They are professional, friendly and trustworthy. I can count on them to do a great job without a scam!!!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:36 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/20/2017

Wonderful feedback,Thank you for taking the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Brian B. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service at Browns Huyndai "
Problem with sluggish performance recurred and my car is back in the shop. They gave me a loaner car so I'm still pleased.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:12 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/19/2017

We are here to help,and we are glad to hear you are still pleased.Thank you for sharing your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Kevin G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom always takes good care my car and is always able to get me in for service even without a appoinment."
Great service as usual.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:43 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/19/2017

Awesome feedback,And Thank you for taking the time to submit a review we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Gwen C. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall work "
Service was exceptional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 06:04 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/16/2017

Wonderful feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Service"
Accommodating to clients' need with appointment scheduling while detailed in explanations of service performed
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/15/2017 06:33 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/16/2017

Wonderful feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Harry B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly service Reps "
Very good, Car was clean and washed when I got it. Very satisfied
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/15/2017 01:28 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/15/2017

I'm glad it was very good and your are satisfied,Thank you for your feedback.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Nanci J. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Careful..."
As always, Brown's Hyundai service depth came through in a friendly, professional & efficient manner. They did, however, put a small chip in the paint of my driver's-side door. I didn't want to make a big deal of it & I will return, but if it happens again, I might have to rethink that.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/15/2017 11:50 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/15/2017

Thank you for your feedback,and I'm sorry to hear about the chip in the paint,Thank you for bringing this to my attention.I will have someone reach out to you and see if if we can take care of this for you and make it right.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ahead of Schedule"
Finished ahead of schedule with a great waiting area in the meantime.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 04:21 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/15/2017

Wonderful feedback,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Paula K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
Service is great, people are polite
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:48 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Good service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:48 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Jeff P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
They treat my car as if it's their own.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:05 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Awesome,Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
JOSEPH A. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service satisfaction"
Kan, the service agent, was very professional, knowledgeable and courteous.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 01:45 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Wonderful,Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Michael J. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowlegeable service."
Service was provided in a timely manner. The service was fully explained. Good experience.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 01:35 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Hosea P. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The in person reps were outstanding. "
I've smelt oil every since I had the oil change. However the oil level is steady. Otherwise, it was a good visit.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:01 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Lujuana H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SHOUT OUT"
It's been a little over a year that I've had my car, so with three service visits in-- I've got nothing but a big SHOUT OUT to all of you. Thanks!!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/14/2017 05:09 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Absolutely Amazing feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
DARRELL F. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Brown's Manassas Hyundai"
Always get great service and a friendly smile.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 07:08 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/14/2017

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Magdi M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Keep the good jobs
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 01:21 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/13/2017

Wonderful feedback from a wonderful customer Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Great and timely service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/13/2017 12:35 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/13/2017

Wonderful feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Richard F. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely service"
Friendly staff and comfortable waiting area. Car maintenance done promptly.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/13/2017 08:07 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/13/2017

Wonderful feedback,Thank you

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Karen T. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service"
Will continue to be a Browns Hyundai customer
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:50 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 11/13/2017

Thank you for sharing your feedback and very happy to hear that you are going to continue being a Brown's Manassas Hyundai customer.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1496 in total