Brown's Manassas Hyundai

I can't apologize more, I am sincerely sorry that this was not addressed and handled in a better manner.You can have my word that this will be addressed with all of our staff from sales to service.I hope at least to this point that your concerns have been addressed to your satisfaction and you can enjoy your new car without any flaws.Please feel free to contact me directly if I can do anything further. 

I am very sorry to hear about this,this is the first time it’s been brought to my attention. We will be reaching out to you tomorrow to make arrangements to get this taken care of for you. Thank you for taking the time to submit a review and bringing this to my attention.

I can certainly understand how frustrating that is and I can't apologize enough for it not be taken care of during your service.Thank you for taking the time to submit a review and for your business.

Thank you for sharing your feedback,and I'm sorry to hear you are still experiencing some problems.I will have your Service Consultant reach out to you and make arrangements to get your vehicle back in and get this addressed.Thank you.

Your feedback is valuable to me and we use it to improve our processes.I am I'm glad you shared it with us.Thank you.

Thank you for sharing your feedback,and Thank you for allowing us the opportunity to take care of your concerns for you.It was nice meeting you today.

Thank you for your feedback. I am sorry there is still a noise concern and that we were unable to identify it.I will have your service consultant reach out to you to make arrangements to have it re-checked.

I appreciate your feedback and I am sorry for the inconvenience I will be having someone reach out to get this taken care of. I have also updated our system with your information.Thank you for allowing us the opportunity to service your vehicle and I hope I can turn this into a positive experience.Again Thank you.

Thank you for your feedback,And all that I can ask is please give me the opportunity to review your file and try and correct this issue.I apologize for the situation.Thank you for your time and business.

I appreciate your Honest feedback,and I certainly apologize for the parts delay.I use all our customers feedback to improve upon our processes.Thank you for submitting a review and Thank you for your Business.

First and formost I hope your feeling better and doing well.I'm sorry to hear about the concerns you had with your vehicle and yes I did read this and every single one that we receive, our customers feedback is very Important to me. As we always have we appreciate your Buisness.

I certainly apologize that you feel we let you down.We want nothing more than for you to enjoy your vehicle and it to operate the way it was designed. The Dealer doesn't issue recalls or campaigns, the manufacture does but I'm sure you already know that.Recalls and campaigns are issued so that the vehicle can operate in the safest way possible.Please feel free to contact me if I can help address any further concerns you may have.Thank you for taking the time to submit a review and share your feedback.

I'm sorry to hear that your last service visit didn't meet your expectations.Please let me know if there is anything I can do to correct any of your concerns.Thank you for taking the time to Submit a review and share your feedback.

Again I apologize for the inconvenience you encountered. I just want to Thank you for your time and Business.I have made notes on your account that you are owed 2 free Synthetic oil and filter changes.If here is anything else i can do please let me know.

Great review with kind feedback and we appreciate it,thank you.

And we enjoy your continued business and your positive feedback,Thank you.

Well I guess we hit all the key points and we appreciate you submitting a review and pointing that out.Thank you 

That's what we are all here for and we appreciate your wonderful feedback.Thank you.

What wonderful and positive feedback,we are very glad to hear your whole experience was a positive and good one thank you for taking the the time to submit a review and share your feedback.

And we all Thank you for your wonderful and kind feedback.Thank you.