Buddy Doyles Diag Car Clinic

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

227 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
80% Business Response
Latest Review 12 months ago

Reviews


JG
Joseph G.
Texas
Hyundai Elantra
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/05/2015 Category: Service
Joseph said he still had water in his engine and the same stalling problem came back 3 days after he got his vehicle back. He doesn't think they did any work that he paid them for and he had to get a rental for 9 days so he ended up just taking it somewhere else. They did not call him, he had to call them and they told him to bring it back in on a Saturday but he could not do that. He will not recommend this facility because of this entire experience.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
08/05/2015 Category: Service
Joseph said what he paid for did not get done. He paid them $1,500 and three days later, the same problem recurred. He called them and was told they could fix the vehicle but he had to get a rental. He previously paid $500 for a rental and did not want to do this again. They told him there were no refunds. He took the vehicle to his regular facility. He is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.
Bobby D. from Buddy Doyles Diag Car Clinic responded on 08/06/2015

I am sorry you are having trouble with your vehicle,  our service manager explained to you that you need to bring the vehicle back to us and even offered to send a wrecker so that we could honor our warranty.  
   

Bobby D. from Buddy Doyles Diag Car Clinic responded on 08/18/2015

Well the truth is, He never brought his vehicle back for us to recheck his vehicle.  So our hands were tied.  We even offered to have it towed back to our shop free of charge.


EM
Elizabeth M.
Omaha, NE
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
Great people - great work
I got stuck with a check engine light on while on a 3000 mile road trip and so brought it in to Buddy Doyle's to get it checked out where they ended up finding that the crankshaft and camshaft needed to be replaced. Paul and the rest of the staff there knew the circumstances of the road trip, as well as the need to get going ASAP to try to get out of range of a huge tropical storm coming in, and cut into their own time after closing to make sure we were on the road to get safely away. Not only were they incredibly professional and quick workers, they were so friendly and really put us at ease given the situation. They also directed us to some of the best Mexican food while we waited! Really just a great staff who care about their customers!

IW
Iris W.
Houston, TX
Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Iris said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jesse R.
Houston, TX
Chevrolet Chevy Van
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2016 Category: Service
Jesse said he has to take his vehicle back because they disconnected his cruise control. Other than that, they do great work and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

RH
Ronald H.
Hockley, TX
GMC Sierra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Ronald said this business always takes good care of his vehicle every time he goes to this facility. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

BR
Brenda R.
Texas
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016 Category: Service
Brenda said this business was honest.
This review was collected via phone interview by Customer Research Inc.

LV
Lyle V.
TX
GMC Yukon
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2016 Category: Service
Lyle said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JB
Justin B.
Houston, TX
Chevrolet Cavalier
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Justin said everything is working fine on the vehicle and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Texas
Buick LeSabre
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016 Category: Service
Michael said the business was good.
This review was collected via phone interview by Customer Research Inc.

SC
Sergio C.
Houston, TX
Chevrolet Silverado
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2016 Category: Service
Segio said it took them awhile for the service due to the technician being on lunch. Other than this, the service was excellent.
This review was collected via phone interview by Customer Research Inc.

ML
Maria L.
South Houston, TX
Honda CR-V
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Spoke with Barbara. She said everything was great and she didn't have any problems with them.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Roanoke, TX
Jeep Wrangler
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Richard said the business kept him updated on the status of his vehicle. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

PC
Pete C.
Channelview, TX
Chevrolet Astro
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Pete said he likes their service.
This review was collected via phone interview by Customer Research Inc.

BT
BOBBY T.
Houston, TX
Ford Ranger
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016
The people
A great place

AD
Alice D.
Houston, TX
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Alice said they were very professional and explained what they would be doing to her vehicle.
This review was collected via phone interview by Customer Research Inc.

LJ
Larry J.
Houston, TX
Ford Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Larry said the business delivered on their promise and they repaired his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SS
STAN S.
Houston, TX
Chevrolet Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016
awesome service and great people to work with.
I give these folks 5 stars for awesome service

YM
YOULETTE M.
Houston, TX
Lincoln Navigator
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016
Personal and good service
Satisfied with service

PC
Phillip C.
Houston, TX
Chevrolet Impala
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2016 Category: Service
Phillip said everything with this business is so far so good. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

BD
BOBBY D.
Magnolia, TX
Toyota Tacoma
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2016
Good job
They did a very nice job. They got me in and out at the time I expected.