Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

277 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
84% Business Response
Latest Review 6 days ago

Reviews


JG
Joseph G.
Texas
Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/05/2015 Category: Service
Joseph said he still had water in his engine and the same stalling problem came back 3 days after he got his vehicle back. He doesn't think they did any work that he paid them for and he had to get a rental for 9 days so he ended up just taking it somewhere else. They did not call him, he had to call them and they told him to bring it back in on a Saturday but he could not do that. He will not recommend this facility because of this entire experience.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
08/05/2015 Category: Service
Joseph said what he paid for did not get done. He paid them $1,500 and three days later, the same problem recurred. He called them and was told they could fix the vehicle but he had to get a rental. He previously paid $500 for a rental and did not want to do this again. They told him there were no refunds. He took the vehicle to his regular facility. He is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.
Bobby D. from Buddy Doyles Car Clinic LLC responded on 08/06/2015

I am sorry you are having trouble with your vehicle,  our service manager explained to you that you need to bring the vehicle back to us and even offered to send a wrecker so that we could honor our warranty.  
   

Bobby D. from Buddy Doyles Car Clinic LLC responded on 08/18/2015

Well the truth is, He never brought his vehicle back for us to recheck his vehicle.  So our hands were tied.  We even offered to have it towed back to our shop free of charge.


JR
JP R.
Houston, TX
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Rough Road trip to Houston
After hitting a pothole two hours into my drive coming from Dallas my front-end suspension started acting up horribly, making the last two hours of my drive extremely scary; All-N-all I arrived safely at my Destination at 1 am. After several family members referrals; I got up early the next day, drove my broken vehicle to Buddy Doyle's to hopefully find the problem and get me back on the road to Dallas the next day. Needles to say they found three issues with the front end but due to the time constrains they replaced the item one that would ensure a safe trip back home to Dallas.
Thank You to the Buddy Doyle Staff
Sincerely JP Rodriguez
Debbie B., OFFICE MANAGER from Buddy Doyles Car Clinic LLC responded on 03/15/2019

JP, Thank you for the excellant review and for doing business with us.

Debbie


DT
Daniel T.
Texas
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Daniel said they were quick
This review was collected via phone interview by Customer Research Inc.
Debbie B., OFFICE MANAGER from Buddy Doyles Car Clinic LLC responded on 03/15/2019

Daniel, thanks so much for letting us service you vehicle.

DEBBIE


SP
Silvino P.
Houston, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Silvino said they did a pretty good job and know what they are doing.
This review was collected via phone interview by Customer Research Inc.
Debbie B., OFFICE MANAGER from Buddy Doyles Car Clinic LLC responded on 03/15/2019

Thank you for your business, Silvion.

Debbie


ML
MICHAEL L.
Houston, TX
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
AC Service
Very Professional, customer service above and beyond what I have experienced elsewhere.
Rick D. from Buddy Doyles Car Clinic LLC responded on 03/13/2019

MIchael,
We appreciate your business



Rick Doyle
713-672-9474


GG
Gloria G.
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Friendly service
We loved the great customer service provided. The staff was very attentive to what we needed repaired and kept us updated on everything.
Debbie B., OFFICE MANAGER from Buddy Doyles Car Clinic LLC responded on 03/12/2019

Thank you for your visit to our shop. Have a great day


RR
Roxanne R.
Houston, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Roxanne said they were good.
This review was collected via phone interview by Customer Research Inc.
Debbie B., OFFICE MANAGER from Buddy Doyles Car Clinic LLC responded on 03/12/2019

Thank you for your visit to our shop. Have a great day


TD
Tommy D.
Houston, TX
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Tommy said they did a pretty good job. What he asked for was done.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/27/2019

Tommy 
We appreciate you coming in and letting us take care of your suspension system and alignment  

Thanks For your business

Rick Doyle
713-672-9474

MH
MARY H.
Houston, TX
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great service
Excellent service. Will bring my vehicle and recommend to others for all services.
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/18/2019

Mary,
We appreciate your business  and the good report.


Thanks,

Rick Doyle
713-672-9474

VL
VERONICA L.
Houston, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Fast and friendly service
Popped into Buddy Doyle for a vehicle inspection. They had me in and out of there super fast. Whenever I need something for my car Buddy Doyle's takes care of me with complete satisfaction. THANK YOU!!
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/18/2019

We appreciate your business Veronica.

Thanks,

Rick Doyle
713-672-9474

DM
Doris M.
Houston, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Doris said she has known the business for years. She said they were honest, they did good work and they did not overcharge.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/14/2019

Doris   

We appreciate the positive report and appreciate your business .

Thanks,

Rick Doyle
713-672-9474

JT
Joyce T.
Houston, TX
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Spoke with Robin. She said that the place provided him with good service.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/14/2019

Joyce,
We appreciate the good report and please tell Robin thanks .
Don’t hesitate to call for any future needs you may have.

Thanks,

Rick Doyle
713-672-9474

RV
Rene V.
Katy, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Rene said that the place was good.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/09/2019

Rene   
We appreciate your business and please don’t hesitate to call if we can help you with anything.

Thanks,

Rick Doyle
713-672-9474

RY
Roger Y.
Houston, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Roger said it was very positive.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 02/09/2019

Roger   Thanks for the positive review  
Don’t hesitate to call or come see us if we can help you with anything. 

Thanks,

Rick Doyle
713-672-9474

BD
BOBBY D.
Magnolia, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Did a great job
They did a great job and kept my truck clean. They also offered me a bottle of water while I waited.
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/29/2018

Thank you Bobby for you great review. Pleasekeep us in mindfor your next service.

thank you
Rick Doyle
713-672-9474


EB
Elbert B.
Houston, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Elbert said he was satisfied with the service and the staff was exceptional.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/29/2018

Thank you for your visit Elbert.  Pleasekeepusin mind for future services.

Thanks,

Rick Doyle
713-672-9474

JL
Johnny L.
Galena Park, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Johnny said the business does great work. He hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/23/2018

Johnnym
We have been family owned and operated since 1954.
We Value your Business.

Thanks,

Rick Doyle
713-672-9474
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/23/2018

Sorry for the Typing error Johnny.

Thanks for your business.


Rick Doyle
713-672-9474

PM
Preston M.
Houston, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Preston said he has used this business for 20 years, and would recommend this facility for service.
This review was collected via phone interview by Customer Research Inc.
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/23/2018

Preston ,
We have been family owned and operated .
We work hard to keep a good reputation.

Thanks for your business

Rick Doyle
713-672-9474


V
Valued Customer
Houston, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Fantastic service. Friendly, honest, knowledgeable staff
Would highly recommend bringing vehicles to them for repair.
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/23/2018


Don,
We Value your Business. 

Thanks,

Thanks,

Rick Doyle
713-672-9474

BT
BOBBY T.
Houston, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
The people
They are all always true to their word.
Rick D. from Buddy Doyles Car Clinic LLC responded on 10/23/2018

Bobby,
We have been family owned and operated since 1954.
We Value your Business. 

Thanks,

Thanks,

Rick Doyle
713-672-9474