Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

721 Reviews

94% Would Recommend
Latest Review 4 days ago

Reviews


VF
Vincent F.
Midway City, CA
Acura 3.0CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Vincent said this business did good work. They have good prices as well as nice, friendly people. He is new to the area and is happy he found this nice business.
This review was collected via phone interview by Customer Research Inc.

PM
Paula M.
Santa Ana, CA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Paula said the staff did everything as promised. They fixed her vehicle at a fair price and did it right the first time. They did a great job and will continue to do so.
This review was collected via phone interview by Customer Research Inc.

JM
Jacob M.
Garden Grove, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Jacob said he had his vehicle towed to this business. There were a few hiccups, but the staff communicated with him and he had a good experience. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

HK
Harry K.
Garden Grove, CA
Lexus LS 400 Luxury Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Harry said his experience was very good. The staff knew exactly what to do. They were fast and they took care of everything.
This review was collected via phone interview by Customer Research Inc.

MD
Mary D.
Garden Grove, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Mary said this business is the one she can trust. If she can't get her vehicle to them they will tow it over. She has never dealt with an automotive business as great and honest as them in nearly 70 years of having a vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Garden Grove, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Roger said the staff did a good job. It was excellent work.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Placentia, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Jay said the business got the work done quickly and at a good price.
This review was collected via phone interview by Customer Research Inc.

JH
Jake H.
Anaheim, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Spoke with Jake's mother. She said the staff did what they said they were going to do. The facility was clean. They have reasonable prices and they are the best in town.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN/BARBARA G.
Garden Grove, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2017
Twelve-year-old Prius runs like a champ!
With Buddy and his troops on hand, I believe we'll putt around in our old Prius until it will go no further.

JB
Jennifer B.
Huntington Beach, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Jennifer said the business kept in touch with her. The prices were reasonable and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

OE
Oscar E.
Westminster, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Oscar said he liked their service.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Garden Grove, CA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Mike said that the business gets the work done. They go above and beyond and they are friendly and honest. His whole family goes to the facility for service.
This review was collected via phone interview by Customer Research Inc.

AB
Ashton B.
Garden Grove, CA
Ford Thunderbird
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2017 Category: Service
Ashton said he didn't like their service. He stated he felt they overcharged for the fuel pump and the work they did. The staff tried to up-sell him on things he didn't need and their pricing was outrageous. Their technician was extremely rude and said a lot of things he didn't approve of. His vehicle still isn't running properly.
This review was collected via phone interview by Customer Research Inc.
BUDDY H. from Buddy's Auto Repair responded on 11/09/2017

MR. ASHTON, I`M SORRY THAT YOU HAD A BAD EXPERIENCE AT BUDDYS AUTO REPAIR.  IN 40 YEARS OF BUSINESS, IT HAS ALWAYS BEEN MY STANDARD TO INSURE ALL CLIENTS ARE TREATED PROFFESIONALY AND WITH RESPECT. AS FAR AS MY , AS YOU STATED, OVER CHARGING. MY LABOR RATE IS $98.50 AND HOUR. THE OTHER DAY I WAS AT THE FORD DEALERSHIP AND THERE LABOR RATE IS $150.00 PER HOUR. MY LABOR CHARGES ARE VERY FAIR AND COMPETITIVE. ABOUT YOUR UPSALE CONCERN: WE RECOMMEND CERTAIN SERVICES WITH CERTAIN ISSUES. NOT ONLY TO PROTECT YOU BUT TO PROTECT US. IF WE DO NOT RECOMMEND WHAT`S NECESSARY AND IF AN ISSUE OCCURS I`M TO BLAME, I`M THE PROFFESIONAL, UNLIKE THE INDIVIDUAL WHO TRIED TO REPAIR YOUR CAR PRIOR TO US. I`M SORRY IF MY TECHNICIAN WAS RUDE TO YOU. THIS IS NOT ACCEPTABLE AND I`VE DISCUSSED WITH HIM THAT I HAVE ZERO TOLERANCE IN THAT AREA! FOR THIS YOU HAVE MY SINCEREST APOLOGY.

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM

AB
Albert B.
Fullerton, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Albert said this business is the best.
This review was collected via phone interview by Customer Research Inc.

JM
JERRY M.
Blue Jay, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2017
Brakes
I was having trouble with the brakes on my car. Buddy and his staff worked on the brakes and found the issue and corrected it. I have been dealing with Buddy for over 40 years and travel over 80 miles to get outstanding vehicle maintenance.

TL
TERRI L.
Anaheim, CA
Mercedes-Benz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
1972 MBZ CV
Fast & correct service on classic car.

RF
Rhonda F.
Santa Ana, CA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Rhonda said the business was friendly and everything about the experience was good.
This review was collected via phone interview by Customer Research Inc.

JL
Johnny L.
Anaheim, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Johnny said Buddy is the nicest mechanic he has ever known. The business did a perfect job with no flaws. They told him what they needed to do and what it would cost him. He is a very happy customer. The people are very nice and it is the best place to take his vehicles.
This review was collected via phone interview by Customer Research Inc.

AA
Alicia A.
California
Kia Sephia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Alicia said she has no complaints with this business.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Garden Grove, CA
Chevrolet Camaro
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/31/2017 Category: Service
Dan said this business was not able to repair the vehicle but he still had to pay the bill.
This review was collected via phone interview by Customer Research Inc.
BUDDY H. from Buddy's Auto Repair responded on 09/19/2017

I`M SORRY YOU ARE NOT SATISFIED. PLEASE LET ME CORRECT YOUR REVIEW. WE SPENT THREE HOURS ISOLATING YOUR ISSUE. AFTER DIAGNOSIS WAS COMPLETE, YOU ELECTD NOT TO REPAIR. IT IS BECAUSE YOU DECLINED REPAIRS WE DID NOT COMPLETE. NOT BECAUSE WE WERE NOT ABLE TO REPAIR! I GENERALY CREDIT SOME OR MOST OF THE DIAGNOSTICS TOWARD THE REPAIRS WHEN APPLICABLE. FYI.

REGARDS, BUDDY HAMBLIN--OWNER

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM