Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

710 Reviews

94% Would Recommend
Latest Review 4 days ago

Reviews


JM
James M.
Sherman Oaks, CA
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
James said this business provided good service, they did very well with everything and they finished on time.
This review was collected via phone interview by Customer Research Inc.

LW
Leonard W.
Rowland Heights, CA
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Leonard said the staff were very professional and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TT
Tom T.
Garden Grove, CA
Toyota Tacoma
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/23/2017 Category: Service
Tom said he would not recommend this business and he will never go back. He wants his money back and will take them to court if he doesn't get it. They charged him nearly $7,000 but his motor cylinder is badly damaged because they didn't do the job right the first time. This business and the dealership were telling him different things. Every time he brought it back, they made things worse and his vehicle has not ran the same since.
This review was collected via phone interview by Customer Research Inc.
BUDDY H. from Buddy's Auto Repair responded on 05/25/2017

TOM, OUR MAIN GOAL IS CUSTOMER SATISFACTION. WE HAVE TRIED, AND WILL CONTINUE TO DO SO, UNTIL YOU ARE SATISFIED WITH-IN REASON. WE HAVE CONTACTED YOU AND YOU SAID YOU COULD NOT TALK. PLEASE CONTACT ME AT YOUR CONVIENCE TO DISCUSS WHAT EVER ISSUES YOU MIGHT HAVE.

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM
BUDDY H. from Buddy's Auto Repair responded on 05/25/2017

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM

SB
Steph B.
Buena Park, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Steph said the staff at this business really takes good care of her and they help her out. She has a special case so they work with her and they are very understanding of her situation. Buddy picked her up off the ground and helped her. He is really awesome. She would highly recommend them for service.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Fountain Valley, CA
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Tony said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

BS
Beverly S.
Garden Grove, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Beverly said this business always provides good service.
This review was collected via phone interview by Customer Research Inc.

RA
RUDY A.
Santa Ana, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017
Great service
I am really satisfied with my service

GS
GARY S.
Anaheim, CA
Saturn Ion 2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2017
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KM
Kevin M.
Los Angeles, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Kevin said this business had excellent customer service and they provided quality work. He would like to thank this business for the continual business in the Garden Grove and caring about their customers as much as they can.
This review was collected via phone interview by Customer Research Inc.

MM
Michele M.
Santa Ana, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Michele said the business was really nice and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Sandy, UT
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Scott said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

RP
Ramon P.
Garden Grove, CA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Ramon said they did a great job and he's very happy.
This review was collected via phone interview by Customer Research Inc.

DK
Diane K.
Santa Ana, CA
Audi TT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Diane said she likes the people who work at this business. The owner and the manager were very accommodating and on top of things.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Anaheim, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Nick said this business provided great service and they did a great job.
This review was collected via phone interview by Customer Research Inc.

KH
KATHY H.
Garden Grove, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Service
Most excellent treatment and service! Absolutely recommend this business to everyone that asks!

RA
RUDY A.
Santa Ana, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Great service
Thank you for doing a great job

EG
Eren G.
Santa Ana, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Eren said Eddie was very nice when she brought her vehicle in to the business. He told her what needed to be done on her vehicle and explained everything to her, including the changing of the parts.
This review was collected via phone interview by Customer Research Inc.

VR
Veronica R.
Garden Grove, CA
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/13/2017 Category: Service
Veronica said her experience with this business was horrible. The person on the phone raised his voice at her and he was rude. When she went to pick up the vehicle the guy was drunk. He gave her the paperwork for someone else's vehicle.
This review was collected via phone interview by Customer Research Inc.
BUDDY H. from Buddy's Auto Repair responded on 04/15/2017

FIRST AND FORMOST, YOU WERE ASKED IF ANYONE WORKED ON YOUR CAR!! THE VEHICLE WAS TORE DOWN WHEN IT CAME IN. FOR THE RECORD, DRINKING HAS NEVER BEEN TOLERATED AT BUDDYS AUTO. I`M SORRY THE PERSON YOU ASKED TO COME IN, WHILE YOU WAITED OUTSIDE FOR FUNDS TO SHOW UP, RECEIVED THE WRONG RECEIPT. IT HAPPENS!!! DON`T BLAME ME FOR YOUR ISSUES. DO YOUR JOB IN REFERENCE TO MAINTIANING YOUR CAR. I`M SORRY YOU FELT I SHOULD PAY FOR YOR NEGLEGENCE. GOOD LUCK!!!

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM
BUDDY H. from Buddy's Auto Repair responded on 04/15/2017

PLEASE EXPLAIN TO ME WHAT WAS DONE WRONG?

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM
BUDDY H. from Buddy's Auto Repair responded on 04/15/2017

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM

PV
Pauline V.
Garden Grove, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Pauline said Eric is honest and he's a good man. She is thankful that he gave her a discount.
This review was collected via phone interview by Customer Research Inc.

SA
Sade A.
Los Angeles, CA
Oldsmobile Intrigue
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/03/2017 Category: Service
Sade said this business charged her $100 just to find out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.