92% Would Recommend
Latest Review 2 days ago
AMBER AND BLAKE M. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely friendly, quality customer service"
Scheduled me for a rotor and brake replacement same day, and had me out the door in 2 hours from time of drop off. Friendly staff and offered military discount.
Vehicle: Mitsubishi Outlander
Service Date: 01/19/2018
Review Created: 01/21/2018 04:21 AM
BOBBY H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty and service"
Very honest and quality work
Vehicle: Cadillac SRX
Service Date: 01/15/2018
Review Created: 01/17/2018 03:20 PM
Willa M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Willa said he likes the way this business provides service.
Vehicle: Buick Century
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Alissa F. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alissa said the business is friendly, and got everything done. They were able to squeeze her in quickly.
Vehicle: Volvo S60
Category: Service
Service Date: 01/06/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Cornelius G. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cornelius said the business was convenient for him.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Brandon L. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandon said the business provided timely service. He was well pleased.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 01/05/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
BRITTNEY N. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just what you want in your car service place"
I've been going here for years. I trust them. They are kind and efficient and they don't make you wait for ages. They are clear with what they are going to do and how long it's going to take.
Vehicle: Toyota Corolla
Service Date: 01/03/2018
Review Created: 01/04/2018 12:23 AM
Mary H. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the business has always done a great job, and everyone is always very nice.
Vehicle: Nissan Versa
Category: Service
Service Date: 12/30/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Brian M. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the employees were courteous and started working on his vehicle immediately.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/03/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 01/03/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Andrew said the service was average.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Adam B. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said the business has good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/21/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Tim P. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the business was very quick and easy to deal with. They got the job done. He was in and out.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 12/21/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
GAIL S. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" All of the workers are friendly and professional"
No matter if the job is big or small, I am always informed of the what to expect. When I ask questions, I am informed is terms that are easily understandable to me.
Vehicle: Dodge Grand Caravan
Service Date: 12/27/2017
Review Created: 12/28/2017 10:15 AM
Brandon P. on 12/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brandon said it took a little longer than he was told and it ended up being more expensive.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/15/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
JEFF D. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best Auto shop in Augusta / Evans PERIOD"
Finding a great auto repair facility and great mechanics is like finding a good doctor or attorney. When you find one you stay with them. I have doing business with Buffalo Brakes for years and have spent thousands of dollars with them. But they have also saved me thousands of dollars. Unlike most repair shops when they find a issue they don't take advantage of the customer and go ahead and fix the issue. They tell you what the issue is and tell you it doesn't need to be fixed now but needs to addressed at some point. I appreciate this and it is one of the main reasons I am a loyal customer of Buffalo Brakes.

There prices are fair and usually lower than the competition and in all my years of doing business with them I have NEVER had to bring any of vehicles back because they fix the problem the first time. I have three vehicles and Buffalo Brakes maintains all of them.

I would highly recommend any car repairs or maintenance anyone has to allow Buffalo Brakes the opportunity to earn your business. I am confident once you let them serve you you will not go anywhere else.

A very satisfied customer,

Jeff Dorsey
Vehicle: Mazda Mazda6
Service Date: 12/18/2017
Review Created: 12/19/2017 07:24 PM
Chris M. on 12/15/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Chris said the facility flushed out the radiator. They replaced the cap on the plastic container and charged him $26 for it. He did not get an explanation for why the original cap was replaced. He's a repeat customer, all was fine other than this, but he is not recommending them for this reason.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Tommy H. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tommy said he has been using them for years. He has already recommended them, many times.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/12/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Waqas S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Waqas said the business got the job done professionally and quickly. He stated he feels that everyone should go there because they won't try to cheat them.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Stan H. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stan said the business has excellent service.
Vehicle: BMW X5
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Michael N. on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said the business provided timely service and they were fine.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/21/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 123 in total