Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

169 Reviews

93% Would Recommend
Latest Review 4 days ago

Reviews


JD
JEFF D.
Evans, GA
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017
The Best Auto shop in Augusta / Evans PERIOD
Finding a great auto repair facility and great mechanics is like finding a good doctor or attorney. When you find one you stay with them. I have doing business with Buffalo Brakes for years and have spent thousands of dollars with them. But they have also saved me thousands of dollars. Unlike most repair shops when they find a issue they don't take advantage of the customer and go ahead and fix the issue. They tell you what the issue is and tell you it doesn't need to be fixed now but needs to addressed at some point. I appreciate this and it is one of the main reasons I am a loyal customer of Buffalo Brakes.

There prices are fair and usually lower than the competition and in all my years of doing business with them I have NEVER had to bring any of vehicles back because they fix the problem the first time. I have three vehicles and Buffalo Brakes maintains all of them.

I would highly recommend any car repairs or maintenance anyone has to allow Buffalo Brakes the opportunity to earn your business. I am confident once you let them serve you you will not go anywhere else.

A very satisfied customer,

Jeff Dorsey

CM
Chris M.
Evans, GA
Chevrolet Silverado 1500
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/15/2017 Category: Service
Chris said the facility flushed out the radiator. They replaced the cap on the plastic container and charged him $26 for it. He did not get an explanation for why the original cap was replaced. He's a repeat customer, all was fine other than this, but he is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.

TH
Tommy H.
Grovetown, GA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Tommy said he has been using them for years. He has already recommended them, many times.
This review was collected via phone interview by Customer Research Inc.

WS
Waqas S.
Evans, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Waqas said the business got the job done professionally and quickly. He stated he feels that everyone should go there because they won't try to cheat them.
This review was collected via phone interview by Customer Research Inc.

SH
Stan H.
Augusta, GA
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Stan said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Augusta, GA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Michael said the business provided timely service and they were fine.
This review was collected via phone interview by Customer Research Inc.

CO
Calista O.
Augusta, GA
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Calista said it was really helpful, polite and quick service.
This review was collected via phone interview by Customer Research Inc.

PM
Pennie M.
Evans, GA
BMW 6 Series
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Overall Rating 1/5rating 1rating 1rating 1rating 1
12/05/2017 Category: Service
Pennie said it took 30 minutes for the staff to get her information into the system. She was also displeased with the fact that they charged her almost $30 just to put nitrogen in 3 of her tires.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Evans, GA
Volkswagen Golf
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Tom said this business provided good and personalized service.
This review was collected via phone interview by Customer Research Inc.

BO
Barry O.
Evans, GA
Mitsubishi Montero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Barry said Nick the mechanic has always been very thorough and very informative.
This review was collected via phone interview by Customer Research Inc.

LE
Larry E.
Grovetown, GA
Nissan Maxima
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/17/2017 Category: Service
Larry said they destroyed his engine, and they still have the $2600 he paid them.
This review was collected via phone interview by Customer Research Inc.

AM
Athena M.
Appling, GA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Athena said she enjoys the staff at this business. She was expecting a wait time of 2 hours and only had to wait 1 hour. She appreciated the opportunity to support and applauded this great business and their integrity.
This review was collected via phone interview by Customer Research Inc.

IP
Irvon P.
Augusta, GA
Kia Sedona
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2017 Category: Service
Irvon said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Evans, GA
Ford Ranger
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/11/2017 Category: Service
Spoke with John's wife. She said the brakes weren't fixed when they drove away so she had to go back. The brakes work now.
This review was collected via phone interview by Customer Research Inc.

CR
Carl R.
Evans, GA
Nissan Titan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Carl said he was really pleased with the service he received. The staff is super friendly and they are welcoming. He refers others to the business.
This review was collected via phone interview by Customer Research Inc.

LC
Lori C.
Augusta, GA
Toyota Prius v
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2017 Category: Service
Lori said she has put in a complaint to the Better Business Bureau. She went in for an oil change and the business put in a scented filter into her vehicle without her permission. She has family who has allergies, so when she called the business to ask what that smell was the person she spoke with got really defensive and rude with her. They told her that no one else complained. She returned to have them put in a non scented filter, and she was charged a small fee for an air spray inside the vehicle, which she also did not agree to. She stated she feels they had bad customer service.
This review was collected via phone interview by Customer Research Inc.

AS
Amanda S.
Evans, GA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Amanda said the staff did everything they said they would. It was a good cost. It did not take all day.
This review was collected via phone interview by Customer Research Inc.

VF
Victoria F.
Augusta, GA
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Victoria said the man at the front desk was very helpful. He explained everything to her including the costs of the repairs. They did good work. She really appreciated it.
This review was collected via phone interview by Customer Research Inc.

PL
PAUL L.
Augusta, GA
Dodge Challenger
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/05/2017
Mid-informed
I sent my adult child to the break center to have the breaks checked and assume it was a courtesy inspection and she was charged $45 to say that her breaks were fine

ZW
Zane W.
Social Circle, GA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Zane said this business was quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 169 in total